Cruise.co.uk Anmeldelser 15.418

Following on from the Iran / USA conflict, our holiday was cancelled. Obviously disappointed, however, Cruise.Co refunded the holiday in full. It took a little time but we got there. Special mention for Richard in Customer services for his support and communication throughout in also securing the taxi costs incurred.
Another holiday booked with you for 2027🤞

Hello - I booked a cruise this afternoon on P and O’s Arvia with Paul McManus. Paul was extremely helpful and friendly, and went through all aspects of the holiday. Also I was happy with the price quoted for the cruise.
I am confident that Paul will be able to answer any queries we may have, and I will certainly contact Paul again to book more cruises in the future. Thank you Paul.

We had a slight problem with Royal Caribbean regarding future cruise certificates, we got in touch with our booking agents customer services department and Stacey helped to get this matter resolved for us.
We can highly recommend Collette as a booking agent and Stacey in the customer services department of cruise.co.uk.
They're extremely helpful and professional.

Bridgett is always extremely helpful & cannot do enough for you. She gives you detailed information about the cruises & is very efficient when booking them. She is always cheerful & a delight to talk to. She is also very patient whilst we compare the cabins that are available. She is the person I always contact with any queries or to price a cruise for me.

I always deal with Warwick as I find him to be extremely professional and listens carefully to my requests. I have built up a good customer relationship with him over several years and appreciate his expertise in finding the right cruise for me. I would wholly recommend him.

We use cruise.co.uk as a first choice for our cruising.
On this occasion Bobbie was very helpful in adjusting changes to our up coming cruise, communicating well and fulfilling our request promptly.
Thank you.

I received fast, efficient service from Haydn Jones at an attractive price. I have no doubt that I will continue to use him to plan additional vacations.

We have just booked our 21st cruise and Lily is always super helpful, knowledgeable and is able to offer us the best price. It is a pure pleasure to deal with her and we always appreciate everything that she does for us.

Lily has been so helpful today booking our trip and accommodating changes we requested. Total contrast to the lady we spoke to at Cunard who had no clue about the ship, cabins or anything else!
Would highly recommend Cruise.co.uk , this is our 3 rd booking with them.

Have just booked yet another holiday with Steve Fuller our agent.As usual he gave excellent friendly service.This booking has been a little different changing from one holiday to another.Every time i emailed him (and there was a few) he always answered asap with the info needed.He certainly has patience so I'd just like to thank him for helping me to get to the right conclusion. Definitely 5 star service.

I booked a cruise this afternoon Bridgett was very helpful, informative and knowledgeable getting me the best deal.

Have just booked a cruise with Paul, he was very helpful and engaging throughout the whole process. I would recommend this company for the first class service I received.
Norman Lock

It was very easy to contact my agent Alison Ranaldi and discuss my requirements. She was knowledgeable of the ship and the overall tour itinerary, checking with me every step of the way to ensure that I understood everything, and that I was happy to proceed with booking. She double checked everything with me again, asked if I had any questions, explained the payment process and when I would receive full details of the booking.
All went very smoothly and I would have no hesitation in using this company again.

Adam was very helpful and professional . All our questions were answered promptly, which gave us the confidence we needed to proceed with our booking .

Bridgett was excellent at sorting our holiday. Everything went smoothly - all questions answered.

Lois Harvey, our Specialist Cruise Consultant, is extremely friendly, exceptionally knowledgeable and always goes the extra mile to find us exactly what we want. We have ideas of what we would like and Lois always shops around to find us the best possible deal and always offers alternatives to consider which are very close to our original brief. It maybe a different cruise line with different offers included etc. Lois always gets the best possible deal available and we will always go back to her for future cruises. Lois the absolute BEST and our go to Cruise Consultant. I cannot sing her praises highly enough.

Ruth was really helpful and not at all pushy.

Went through the various cabin and extra options with me.

A really good experience.

Please do not book your cruise with this company, they do not honour price drops especially if your paying a lot of money my cruise prices have dropped by half other people are getting price matches now with on board credit etc , but I just rang and nothing .they can’t do anything

My query related to the status honouring and the recognition of our platinum status with sister company. Richard was so professional and he helped enormously.He was friendly and very quick to understand my problems. It was a real joy to speak to someone who knew their job and he is a real bonus to the company.