We had a wonderful time on our River Cruise , the schedule and quality was excellent , it was our first River Cruise , beautiful tranquility . Ship was comfortable and exemplary clean , room... Se mere
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The ship and crew were really friendly and helpful, nothing was too much trouble. The food was ‘plentiful’ and of an excellent quality. Our only concern relates to changing ship at the halfway point... Se mere
Super comfortable boat with really delightful staff. Headed by Artur who looked after every detail. Food plentiful & delicious. We commended Aung our steward and Ry our waitress. The daily trips were... Se mere
This was our first river cruise ever so there was some apprehension on our part as to what we would experience. The ship's crew, front and back of house staff and last but not least the housekeeping t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Explore the world on your terms - from Premium River Cruises and intimate Yacht Cruises to Escorted Tours and Small Group Tours. With generous inclusions, incredible experiences, and the freedom to travel on your own terms, these are journeys that move you; effortlessly, immersively, and always with a sense of wonder. Explore the world with Travelmarvel, part of the APT Travel Group.
Kontaktoplysninger
Storbritannien
- travelmarvel.com/en-gb
4,5
Fremragende
297 anmeldelser
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Good value for money
Overall the cruise was very good value but we were disappointed with the length of time in some towns. We were particularly keen to see Nuremberg but a quick bus tour and some spare time failed to deliver. The day was shared with Regensburg which was also very attractive and worthy of a longer stay. Conversely we spent almost a day and a half in Passau which wasn’t that interesting. A large number of passengers opted to take trips to Salzburg and the Czech Republic while the rest of us sailed to Linz. This bit of the journey was spoiled for us by the non stop inane piano music in the lounge - lift music is the best description. We were lucky however to get to Linz by early afternoon. A beautiful town worthy of a day to itself. The passengers who had gone off on trips arrived around 5pm and had little time to appreciate it.
We had to change ships halfway due to low water levels. That was very well handled by the staff. Our cruise direct, Andrew, was outstanding.Although the ships are identical, and you retain the same room number etc , our bed onboard the second ship wasn’t particularly comfortable due to a soft mattress.
I informed reception but I’m not convinced they did change it as it remained uncomfortable.
Staff on both ships were great , food was excellent, very good value overall and would certainly recommend. We had to walk through Viking ships a couple of times which is normal on river cruises as the ships berth side by side. The interior looked a bit more elegant and there appeared to be a quiet area , but I believe Viking are significantly more expensive.
If you’re new to river cruises, as we were, I would certainly give Travelmarvel a go.
The majority of your fellow travellers will be from Australia or New Zealand as the company is Australian owned.
29. juni 2026
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for sharing your experience. We're pleased to hear you found your cruise to be good value, with excellent food, wonderful staff and strong support from Andrew and the team during the ship change.
We appreciate your feedback on the time spent in certain destinations, excursion experiences and onboard details. These insights are valuable as we continue to review and enhance our itineraries and guest experience.
Thank you for choosing Travelmarvel, and we're delighted to hear you would recommend us to those new to river cruising.
Kind regards,
Gemma
Customer Experience Team
Great staff and organisation
Great staff and organisation. Bernadette the cruise director was brilliant.
Only downside was the poor tv reception. Very few channels and intermittent reception.
McGearys “Irish” bar wasn’t great….no atmosphere and no Guinness…!!!
Otherwise a brilliant holiday and experience.
13. juli 2026
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your review. We're delighted to hear you had such an enjoyable holiday and that Bernadette and the rest of the team helped make your experience so memorable.
We also appreciate your feedback on the TV reception and McGeary's Bar. As our river cruises often travel through more remote areas, reception can occasionally be affected, though we understand this can still be disappointing. Your comments about the onboard venue have also been noted and will be shared with the relevant team.
Thank you for travelling with Travelmarvel, and we hope to welcome you back on board again soon.
Kind regards,
Gemma
Customer Experience Team
A lovely first river cruise
A lovely first river cruise, won’t be the last. Excellent ship, all staff were friendly and attentive.
13. juli 2026
Besvarelse fra Travelmarvel Premium Cruise and Tours
We are so pleased you enjoyed your European Gems cruise; it's one of our most popular itineraries and perfect for a first time cruise experience! We look forward to welcoming you back very soon, please let us know when you are ready to start planning your next memorable trip.
Kind regards,
Gemma
Customer Experience Team
attention to detail & free excursions…
Your attention to detail and the many free excursions and guided tours. Even though the quality of the guides did vary - some were giving too many details...
13. juli 2026
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your review and for taking the time to share your thoughts. We're so pleased you appreciated the care that goes into planning our journeys, along with the range of included excursions and guided tours.
We also value your feedback on the local guides. Every destination and guide brings a different style, and your comments will be shared with our team as we continue to refine the guest experience.
Thank you for travelling with Travelmarvel, and we hope to welcome you again in the future.
Kind regards,
Gemma
Customer Experience Team
Amsterdam-Budapest river cruise
Everything was so well arranged. All transfers done very efficiently. The trips were very well organised. The staff were friendly and helpful. The food was first class and the service was exceptional. Great entertainment every evening. Modern fleet, very comfortable accommodation. Excellent value for money.
22. juni 2026
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for taking the time to share your experience. It's lovely to hear that the little details, from the smooth transfers to the evening entertainment, all came together to make your cruise so enjoyable.
We're especially pleased the friendly service, quality dining and comfortable ship left such a lasting impression. Hearing that you felt the holiday represented excellent value makes your feedback even more rewarding for the team.
Thank you for travelling with Travelmarvel, and we hope to welcome you on another river cruise soon.
Kind regards,
Gemma
Customer Experience Team
First Class
From start to finish TravelMarvel had everything covered.
We stayed an extra day at the start of the cruise in a hotel chosen by TM - very nice and great location.
The cruise itself exceeded our expectations in every way from the service by the ship staff to the standard organised trips - we couldn’t have asked for more
Thank you TM - now waiting for our next cruise.
13. juli 2026
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your lovely review. We're delighted to hear your European Gems cruise exceeded your expectations from start to finish.
It's wonderful to know your pre-cruise hotel stay, the onboard service and the included excursions all helped create such an enjoyable experience. Comments like yours mean a great deal to our team, and we're so pleased everything came together seamlessly.
Thank you for choosing Travelmarvel. We look forward to welcoming you on your next cruise.
Kind regards,
Gemma
Customer Experience Team
Truły enjoyed the trip .
Truły enjoyed the trip .. would recommend to experience.. everyone so helpful very well organised.. Alicja and Trevor ..
13. juli 2026
Besvarelse fra Travelmarvel Premium Cruise and Tours
We are pleased you had such a wonderful trip and thank you for sharing. Please do let us know when you are ready for your next memorable holiday with us.
Kind regards,
Gemma
Customer Experience Team
This I believe was our 14th river…
This I believe was our 14th river cruise with Travel Marvel APT and our second this year, they always provide excellent service which is why we will book two for next year to. Our Cruise Director Bernadette was superb and all the crew managed our ship transfer due to low water perfectly. The staff on both the Polaris and Vega on which we travelled did their utmost to provide anything we asked for. Local guides were so knowledgeable and the excursions great.
13. juli 2026
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your continued loyalty and for choosing to travel with Travelmarvel again. Knowing you've trusted us for so many river cruises, including two this year, makes your feedback especially meaningful.
We're delighted Bernadette and the crews on both Polaris and Vega helped ensure your journey remained seamless despite the low water conditions. It's also wonderful to hear you enjoyed the excursions and the expertise of our local guides. We'll be sure to pass on your kind words to everyone involved.
We look forward to welcoming you back on board for your next two adventures.
Kind regards,
Gemma
Customer Experience Team
Lovely ship, great staff
We started our journey in Budapest on Travelmarvel Vega. The ship was lovely, modern and air-conditioned. The staff on board were brilliant and very hard working.
At Passau we had to change ship to Travelmarvel Polaris which was identical to Vega and the staff were equally efficient. The change over day(due to water levels) was a long day by coach but very well handled.
We travelled in the middle of a heatwave which made some of the excursions a bit of a challenge and we didn't get the full experience due to having to stay out of the sun (but nothing Travelmarvel could do about the weather).
Our cruise director Bernadett was very knowledgeable and managed a full ship very well - the slight criticism would be, when giving briefings, she gave too much information and everyone "Switched off". She did go "above and beyond" to try and get a World Cup match broadcast in McGeary's - bringing her personal laptop and connecting it to the TV.
The food was brilliant and it was great to have the alternative of McGeary's for a less formal meal.
The excursions were good with the exception of the one I paid for, Schloss Hof. I, and a number of other guests I spoke to, were under the impression that we would be seeing a demonstration along the lines of the Spanish Riding School - not two horses trotting round the arena - one being ridden and one lead on the rein. This was supposed to be the highlight of my trip but was very disappointing. We had also been rushed around the castle with no time to have a good look round. A very misleading excursion.
Another disappointment was finding out that we were docking in Zaandam instead of Amsterdam, making exploring Amsterdam more difficult - especially as we wanted to do our own thing.
Another slight annoyance was the fact that once away from the Danube the top sundeck was not able to be used due to the low bridges. This was not made clear in the itinerary.
Internet connection on board, although good most of the time, could be patchy when going through the mountains.
All in all, we had a wonderful cruise with fantastic food, staff, ship and locations and would not hesitate to use Travelmarvel in the future and recommend to friends.
22. juni 2026
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for sharing such a detailed review. We're delighted to hear you enjoyed the comfort of Vega and Polaris, the excellent food and the dedication of our onboard team, especially Bernadett, who went above and beyond to enhance your experience.
We appreciate your feedback on the excursion, itinerary details and onboard communication. Your comments will be shared with the relevant teams as we continue to improve the experience for our guests.
Thank you for choosing Travelmarvel, and we’re pleased to hear you would travel with us again.
Kind regards,
Gemma
Customer Experience Team
It really was a brilliant holiday
It really was a brilliant holiday, I can't complain about anything.
13. juli 2026
Besvarelse fra Travelmarvel Premium Cruise and Tours
What a glowing review, thank you for sharing. We look forward to planning your next trip for you.
Kind regards,
Gemma
Customer Experience Team
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your kind comments. We look forward to welcoming you back soon.
Kind regards,
Gemma
Customer Experience Team
Terrible room experience on Princess Eleganza
We recently returned from a weeks cruise between Dubrovnik and Opatija. The cruise itself was pleasant and the food and onboard crew were excellent. Our issues was that we upgraded our room from a porthole room to room 18 which was above water with windows with views.
This was a £1000 upgrade, so imagine our surprise when our room and bed was smaller than the porthole rooms all of our travel friends were in! This along with the fact that the blinds on the windows were permanently closed and broken (so no view) the air conditioning was faulty continuously switching off through the night and to top it off our room was continuously filled with diesel fumes that cause my wife and I headaches most days.
All this was reported to the crew, the blinds were repaired but continued to break, whilst the air conditioning and diesel fumes continued for the week.
I did fill in a form for customer services to contact me but so far no contact.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed the cruise overall and that the food and onboard crew made a positive impression.
We're concerned to read about your experience with your cabin and that the issues you reported were not resolved to your satisfaction. We'd like to look into this further for you. Please contact our Customer Service team at info@aptouring.co.uk and include your full name and booking reference so we can review your concerns in detail and investigate what happened. We look forward to hearing from you.
Kind regards,
Gemma
Customer Experience Team
The cruise director victor was…
The cruise director victor was brilliant nothing too much trouble, all the staff were great and very attentive to our needs, the whole cruise and the places we visited had been very well thought out with different choices of trip. I would recommend travelmarvel
7. juli 2026
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your lovely feedback. We're delighted to hear Victor and the wider team helped make your cruise such an enjoyable experience, with their attentive service and thoughtful approach throughout.
It’s wonderful to know you appreciated the variety of excursions and the care that went into creating the itinerary. We’ll be sure to share your kind words with Victor and the team.
Thank you for choosing Travelmarvel, and for recommending us to future travellers.
Kind regards,
Gemma
Customer Experience Team
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your kind review, we will share your comments with our team. Please let us know when you are ready for your next APT adventure.
Kind regards,
Gemma
Customer Experience Team
The boat was excellent,the staff were…
The boat was excellent,the staff were excellent and the food was good.The included drinks at lunchtime and at dinner flowed very generously and happy hour in The Irish bar was a must for a pre-dinner drink or two.
The tour guides were good and on occasion outstanding.
29. juni 2026
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for sharing your experience. We're delighted to hear you enjoyed the comfort of the ship, the attentive service from our team and the onboard dining experience.
It’s also wonderful to know the included drinks, McGeary’s and the quality of our local guides added to your enjoyment throughout the cruise. We’ll be sure to share your kind comments with the teams involved.
Thank you for travelling with Travelmarvel, and we hope to welcome you on board again in the future.
Gemma
Customer Experience Team
An amazing tour and experience with extremely professional and helpful staff. Nothing was ever too much trouble
The boat was beautiful. Staff and service were amazing. Service with a huge smile and nothing too much trouble. Emese our Tour Director went above and beyond to provide us with information every day about the tours. Especially appreciated was her commentary on the Danube cruise at night and also entering the Chain Gate. Reception staff also amazing, A fabulous tour with fabulous dedicated crew and knowledgeable people. A huge team spirit on board. Couldn’t fault anything
23. juni 2026
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your wonderful review. We're delighted to hear your Balkans river cruise was such a memorable experience and that our crew helped make it so special.
It's fantastic to know Emese's knowledge and enthusiasm added so much to your journey, and that the warmth and dedication of the entire onboard team stood out throughout your cruise. We'll be sure to share your kind words with everyone involved—they'll be thrilled to know they made such a positive impact.
Thank you for choosing APT. We look forward to welcoming you on another journey soon.
Kind regards,
Gemma
Customer Experience Team
Enjoyable time on our Croatian Yacht Cruise
Overall, our cruise was a most enjoyable experience. It took a little time for us to settle in as we are river cruise people and used to the ultra luxury of these. The yacht cruise does not and cannot provide that sort of luxury so the food and drink is far less sophisticated although our cabin was nicer. Our cruise director, Ana, was wonderful and the small crew did a great job. We loved the Croatian islands and the people, and the relaxing cruising experience, once we had accepted it for what it was, plus the Aussies on the cruise were great fun.
2. juni 2026
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for sharing your experience of your Croatian Yacht Cruise. We're delighted to hear that, once settled into the more relaxed style of yacht cruising, you were able to enjoy the beauty of the Croatian islands, the welcoming locals and the unique atmosphere of this journey.
It’s wonderful to know Ana and the crew helped create such a memorable experience. Yacht cruising offers a very different way to explore, with a more intimate setting and the chance to reach smaller ports and hidden corners that larger vessels cannot access.
Thank you for choosing Travelmarvel, and we hope to welcome you on another adventure in the future.
Kind regards,
Gemma
Customer Experience Team
South africa
We have been on a couple of river cruises with travelmarvel and had an excellent time so having booked a South African tour for this year we were disappointed when the tour was cancelled however Jon called and talked us through an alternative tour. He was very patient and took his time to answer all my questions. He showed empathy, understanding and excellent customer service. We are confident our upcoming tour will be as good and as well organised as our previous tours have been
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your continued loyalty to Travelmarvel and for sharing your experience.
While we understand how disappointing a cancellation can be, it’s wonderful to hear that Jon was able to support you so thoroughly. His patience, empathy and dedication to finding the right alternative truly reflect the level of service we aim to provide.
We’re delighted you feel confident about your upcoming South Africa tour and look forward to delivering another seamless and memorable experience.
Kindest regards,
Gemma
Customer Experience Team
Excellent river cruise
The staff were all very helpful and friendly. The food was delicious and offered a good choice.
9. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your lovely review! We’re delighted to hear you enjoyed your river cruise and that our friendly, helpful staff and delicious food made it such a positive experience.
We truly appreciate you travelling with Travelmarvel and look forward to welcoming you on another memorable journey soon.
Kind regards,
Raychell
Customer Experience Team
100 passengers
The size of your ship, the luxury of its interior, the range of its menu offering, the courtesy of the crew and the beauty of the itinerary.
22. september 2025
Besvarelse fra Travelmarvel Premium Cruise and Tours
Thank you for your wonderful review! We’re delighted to hear you enjoyed the ship’s intimate size, luxurious interiors, diverse menu offerings, and the courteous service from our crew. It’s especially pleasing to know the beauty of the itinerary made such a positive impression.
We truly appreciate you travelling with Travelmarvel and hope to welcome you on another exceptional journey soon.
Kind regards,
Raychell
Customer Experience Team
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