I spoke with a lovely lady Ritika, she was an absolute pleasure to speak to she explained everything so clearly and was so very polite, I would like to express my thanks to Ritika and to keep doing wh... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I spoke with a lovely lady Ritika, she was an absolute pleasure to speak to she explained everything so clearly and was so very polite, I would like to express my thanks to Ritika and to keep doing wh... Se mere
Virksomheden har svaret
I called on Friday 23rd pm, I was prompted to do 1 if I want a call back which I did. To my pleasant surprise the call back was at 8.30am - the first as none of those that prompt you to do a call back... Se mere
Virksomheden har svaret
After an initial call which was not acted upon, I was very fortunate to get through and speak to Andrew. Immediately, I realised I was speaking to someone who possessed an efficient and professional... Se mere
Virksomheden har svaret
I spoke to Joyti who was very attentive, understood my issues around the internet technology, QR code etc and provided a much easier solution so that I could send in required documents. She was very k... Se mere
Virksomheden har svaret
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Aire Park, 5th Floor, 3 South Brook St, LS10 1FT, Leeds, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Paula was extremely helpful, professional and engaging and was determined to find a solution to my query which she did.
Would recommend without hesitation and Paula is a great advertisement for the company

Besvarelse fra TPT Retirement Solutions
Friendly and helpful service, enquiries were handled professionally and provided quick solutions.

Besvarelse fra TPT Retirement Solutions
Saif was really helpful and answered my query without delay. Many thanks

Besvarelse fra TPT Retirement Solutions
Andrew was very calm, polite, Proffessional and grately helpful towards my enquiry.

Besvarelse fra TPT Retirement Solutions
My experience today was fantastic. Jyoti was very patient,kind and answered all my questions with professionalism.Thank you.Much appreciated.
Maria I.

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I started off being confused about how to draw down my pension. The staff were absolutely brilliant. I was fully informed about one pension pot then transferred seamlessly to the next team who fully answered my questions about my other pension pot. Sorted in less than 15 minutes after worrying about it for ages!

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Angel was great - was able to be supportive without providing financial advice. Experience and understanding was very clear throughout - Angel was precise. Very helpful.
Appreciated the call throughout.

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Just had an email from them saying that my annual pension statement was available-these are due at the end of September each year. So I logged on to the website and found that the statement was for the year ending 1 October 2025! Almost a year late and as a result totally useless. I’ll be looking to move my money out well before I actually need it, as this seems to be typical judging by the 1 star reviews.

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I explained I was Autistic and was met with kindness compassion and understanding

Besvarelse fra TPT Retirement Solutions
Great customer service they explain everything correctly right information

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The communication and understanding each other and what was explained about the pension

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Very helpful advisor, gave me all information i requested and was very polite.

Besvarelse fra TPT Retirement Solutions
I spoke to a lady called Patience. She was very helpful, has good customer service and gave me all the infomation I needed.

Besvarelse fra TPT Retirement Solutions
Good service from the TPT staff. They were be able to explain into detail whatever your complaint about

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Very knowledgeable professional and friendly

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I am not confident on the telephone, but your staff today were exceptionally helpful and put me at ease.
They were very patient and kind.

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Raj was very helpful guiding me through. Thank you

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Prompt response and the assistant was very helpful. He helped me to resolve the technical issues I was experiencing and he was very helpful and polite.

Besvarelse fra TPT Retirement Solutions
Raj was very clear in providing the answer to the question I asked. This response was much more satisfactory than the speed at which the https reference was spoken at my first received call.

Besvarelse fra TPT Retirement Solutions
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.