I spoke with a lovely lady Ritika, she was an absolute pleasure to speak to she explained everything so clearly and was so very polite, I would like to express my thanks to Ritika and to keep doing wh... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I called on Friday 23rd pm, I was prompted to do 1 if I want a call back which I did. To my pleasant surprise the call back was at 8.30am - the first as none of those that prompt you to do a call back... Se mere
Virksomheden har svaret
After an initial call which was not acted upon, I was very fortunate to get through and speak to Andrew. Immediately, I realised I was speaking to someone who possessed an efficient and professional... Se mere
Virksomheden har svaret
I spoke to Joyti who was very attentive, understood my issues around the internet technology, QR code etc and provided a much easier solution so that I could send in required documents. She was very k... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Kontaktoplysninger
Aire Park, 5th Floor, 3 South Brook St, LS10 1FT, Leeds, Storbritannien
- 0113 234 5500
- enquiries@tpt.co.uk
- tpt.co.uk
4,6
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful staff answered what i…
Very helpful staff answered what i needed to know
24. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Thanks for the positive feedback, Fiona.
Friendly and helpful
24. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Graeme, and thank you for the positive review.
Very professional.
24. september 2025
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Many thanks for the positive review, Madi.
Raj is a JOY to many
Raj helped me to create my account, changed my address, appointed my beneficiaries. He is a true gentleman. Treated me with respect and was kind. Thank you Rsj, I am breathing again knowing my pension is safe.
24. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, and many thanks for your kind words. We're pleased that Raj was so helpful.
Very helpful member of staff
Very helpful member of staff. Thank you
24. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Sarah. Thank you for taking the time to post a positive review.
Besvarelse fra TPT Retirement Solutions
Hi Paul - Many thanks for your positive review.
Excellent Customer Services
I would like to thank Raj for the excellent support he provided when helping me complete my pension lump sum payment request form. He was friendly, patient and explained each step in a way that was easy to understand, which gave me real confidence throughout the process.
23. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Hi Karen - many thanks for your kind words. We're pleased that Raj was so helpful.
The lady on the phone was very helpful
The lady on the phone was very helpful
22. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Nicola, and thank you for your positive review.
TPT Service
Staff were very knowledgeable but very friendly and polite
22. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Ian, and thank you for your positive review.
Raj was very patient
Raj was very patient, helpful and kind. He guided me through getting set up one step at a time.
I really appreciated his time and patience. I could not thank him enough.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Sharon, and thank you for sharing your experience. We're pleased that Raj was able to help.
Andy
Andy, Raj and Paula were all very professional and helpful, They each guided me to get the information I needed, a big thank you from me, All the best
Lee
22. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Lee, and thank you for sharing your experience. We're pleased the team were able to help.
Customer service staff I spoke with on…
Customer service staff I spoke with on phone was very polite,she explained everything I need to know this morning .
22. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Ayobami, and thank you for sharing your positive experience.
Raj was very helpful
Raj was very helpful, polite and patient about my query. He also helped me to set up an account so I could access the site and edit personal information
21. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good morning, Petra, and thank you for sharing your experience. We're pleased that Raj was able to help.
Raj was great
21. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good morning, David, and thank you for your positive review.
It was a pleasant experience
It was a pleasant experience, I like the identity validation and the smooth way my questions were answered. The customer service agent was very thorough and guided me very very to have my online account setup.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good morning, Julius, and thank you for sharing your experience. We're pleased that customer service were able to help.
What a star Joyti was today
What a star Joyti was today. She helped me fill out my form page by page and answered my questions in a very helpful manner. She put my mind at rest with a few things I was unsure about. Thank you.
18. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Maggie, and thank you for sharing your experience. We're pleased that Jyoti was able to help.
Clear helpful advice
Clear helpful advice - sending further information to allow me time to decide next step
18. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
We're pleased to hear that you received helpful customer service, Lorna.
Great service from Paula
Paula took time to listen to my request. She kept me informed of everything she was doing as she investigated my issues. She was able to give clarity. She had a warm and cheerful tone throughout and I felt valued, heard and respected
17. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Hi Caron - we're pleased Paula was able to help with your query. Thank you for sharing your experience with us.
I spoke to Jody today she was very…
I spoke to Jody today she was very helpful and pleasant to talk to thank you.
18. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Hi Tina - we're pleased Jody was able to help with your query. Thank you for sharing your experience with us.
The customer service was intact very…
The customer service was intact very helpful and i got what i wanted to done in quick time.
17. september 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
We're pleased to hear that you received helpful customer service, Denise.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.