Excellent customer service! I had an issue with my Perfect Prep Pro dispensing too much water. I would like to thank Davide, Nicholas, Isabel, Anthony and Susie for all their help. They were very... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We was using the tommee tippee chat to ask questions regarding a product unable to find anywhere. We have then received emails from both Sophie (senior parent-care specialist) and Florence (parent -... Se mere
Virksomheden har svaret
Beverley helped me. I had an enquiry about my (autistic) son's beaker, I needed the same one as he only likes this one - unfortunately they no longer procedure this, NO fault to Beverley, who went... Se mere
Virksomheden har svaret
Our Tommee Tippee PrepGo Flask was not working correctly and needed help to resolve due to having a new born. Beverley was very kind and helpful in helping us resolve the problem as soon as possib... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Kontaktoplysninger
Mayborn House, Balliol Business Park, Benton Lane, , NE12 8EW, Newcastle Upon-Tyne, Storbritannien
- 08085 97 98 99
- tommeetippee.com/en-gb
4,5
Fremragende
13 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer service
An issue with my order as it got lost it transit. Beverley was so helpful and organized a new order to be send asap and a refund of the shipping cost. Thanks again
3. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hi Maria,
Thank you for your feedback.
We are delighted to hear that Beverley was able to assist you with your lost order and send you out a replacement.
We will pass your kind words over to her.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee
Florence, Harry and Jo, thank you
Florence, Harry and Jo have been so helpful with my issue and resolved my issue immediately. Thanks
3. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hi Michaela,
Thank you for your feedback.
We are delighted to hear that Florence, Harry and Jo were able to assist you with your query and get this resolved for you.
We will pass your kind words over to them.
We hope you contunue to use our products and services in the future.
Best Wishes
Tommee Tippee
Honor and jo working in customer…
Honor and jo working in customer service/parent care were amazing. Grateful for how helpful and quick they were.
3. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hello Mar,
Thank you for taking the time to leave a review, it is very much appreciated.
It is wonderful to hear Jo and Honor were Amazing as well as being quick and helpful.
We hope you continue to use and love our products in the future.
Best wishes,
Tommee Tippee.
I was connected to Honorine regarding…
I was connected to Honorine regarding the issue I was experiencing with my product. He was very helpful and managed to resolve the issue immediately. Great customer service and happy with the solution provided.
3. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hi Hamna,
Thank you for your feedback.
We are delighted to hear that Honorine was able to assist you with your query.
We will pass your kind words over to her.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee
great communication
great communication
Solved the problem
Highly recommend this make for babies
2. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hello Peyton,
Thank you so much for the amazing Trustpilot review.
I am so pleased to hear that you were provided excellent service with great communication.
We are happy to hear that your problem was solved, and thank you so much for recommending our products for babies.
Warmest Regards,
Tommee Tippee Query.
Fast great help had an issue resolved…
Fast great help had an issue resolved within minutes thank you
2. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hello Amy,
Thank you so much for taking to time to leave this review.
We are so pleased to hear that you received an excellent level or service when you last spoke to us.
We are glad to hear that your issue was resolved in a matter of minutes, and you were able to receive the help that you needed.
Kindest Regards.
Tommee Tippee.
Great customer service
I had a faulty on the go bottle prep and contacted Tommee Tippee to report the fault. Within 24 hours, I had spoken to Nick, Martin and Izzy and they all supported me in getting to a resolution. Amazing customer service!
2. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hi Sam,
Thank you for leaving a review of your experience with Nick, Martin and Izzy.
It's wonderful to hear that they were all able to support you with your query about the PrepGo and have it turned around within 24 hours for you!
Best wishes,
Tommee Tippee
We contacted customer services after…
We contacted customer services after our UV Steriliser needed a replacement bulb. We were struggling to remove the old bulb and were worried about applying too much force in case it broke.
We spoke to Harry, who was incredibly helpful. He emailed us the support page with instructions on how to replace the bulb and, importantly, reassured us that we could be much firmer when turning it 90 degrees. Following his advice, we managed to remove the bulb without any problems, and our UV Steriliser is now back to working perfectly!
Excellent customer service from Harry, really helpful, reassuring and knowledgeable. Thank you!
2. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hi Lauren,
Thank you for leaving a great review of your experience with Harry.
It's amazing to hear how reassuring and knowledgeable he was when helping you with changing the bulb in your UV Steriliser.
We're so pleased to hear that's working as usual now!
Best wishes,
Tommee Tippee
Customer service was great
Customer service was great, i had a issue with some of the bottles i ordered. But Davide, Izzy and Cienna sorted my query quick and easy.
Thank-you
2. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
HI Danielle,
Thank you for taking the time to leave a review of your experience with Davide, Izzy and Cienna.
We are so happy to hear that they were able to assist with the bottles you ordered nice and quickly for you.
Best wishes,
Tommee Tippee
Customer service Live chat experience
I recieved a tommee tippee electric double breastpump as a gift but when checking to see if it worked I had parts missing, after looking around online and having no look on where to find the parts I contacted tommee tippee directly through their website customer service chat and got through to an agent called Cienna.
She was incredibly helpful and ordered the parts I needed, the service itself incredibly fast and she put me at ease and helped with everything. What a great experience with the chat team.
2. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hi Amy,
Thank you for taking the time to leave a review of your experience with Cienna.
We are so pleased to hear how helpful she was and how fast she was able to help with your query about your Double Electric Breast Pump and get everything resolved with you.
Best wishes,
Tommee Tippee
Honorine was amazing in assisting me…
Honorine was amazing in assisting me with my query. She was super polite, fast with responses and resolved the issue completely. Thank you so much!
2. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hello Greta,
Thank you so much for the lovely review.
We are so happy to hear that you are pleased with how Honorine handled your query.
Your comments about how Honorine was super polite and faster and the query was resolved quickly and completely.
Thank you for reaching for support, you are welcome to do at anytime.
Kindest Regards.
I had an issue as I lost some silicone…
I had an issue as I lost some silicone rings from my LetsGo warmer bottle. And I have been helped by Honorine, she was very helpful and kind. I really appreciate your help.
2. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hi Wenli,
Thank you for taking the time to leave a review of your experience with Honorine.
It's wonderful to hear how kind and helpful she was when getting you some new sealing rings so you can keep using your LetsGo Bottle Warmer.
Best wishes,
Tommee Tippee
Besvarelse fra Tommee Tippee UK
Hello Goncalo,
Thank you so much for the really nice 5-star review.
We are pleased that you are happy with the service that you have received so far.
One our Parentcare Specialists has now reached out to you to help you further.
Warmest Regards.
Tommee Tippee.
Nothing but outstanding customer care from Tayla, Izzy and Nick!
Tayla, Izzy and Nick were so helpful, friendly and professional. The responses were prompt and so polite. Their level of customer care was nothing but brilliant and has made me now very loyal to the brand. To have staff like this is a privilege and Tommee Tippee should be very proud that these individuals represent their brand so well. Chloe Lynch Connolly from Dublin, Ireland.
29. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hi Chloe,
Thank you for leaving a review of your experience with Tayla, Izzy and Nick.
We are so pleased to hear how brilliant their care was when assisting with your query!
Best wishes,
Tommee Tippee
Great customer service
I bought a steriliser and had an issue with it. Thomas was fantastic at trouble shooting and helping resolve the problem when that didn’t work. He got a replacement to me very quickly and arranged the pick up of the old one.
21. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hi,
Thank you for taking the time to leave a review of your experience with Thomas.
It's wonderful to hear that he was fantastic when going through some troubleshooting and getting everything resolved with your steriliser.
Best wishes,
Tommee Tippee
Besvarelse fra Tommee Tippee UK
Hello Katie,
Thank you for taking the time to leave your Feedback.
We are delighted to hear that you had an amazing experience with us. We sincerely appreciate your comment.
If you require any further assistance, please reach out to us, we are always happy to help.
We hope you continue using our products and services in the future.
Best Wishes.
This company really cares and it shows
This company really cares and it shows. All of their baby products are brilliant and I swear by them. The customer service is second to none any issues I've had have been swiftly dealt with.
29. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hello Michelle.
Thank you for taking the time to leave your feedback.
We are delighted to hear how happy you are with the customer service you have received, and your query was dealt with swiftly. We will always do our best to solve any issues in the best way possible.
It is wonderful to know how much you think of our products and you swear by these.
We will certainly be passing your kind words onto our parentcare specialists.
We truly value your custom and loyalty.
Warm wishes.
Tommee Tippee.
Poor customer service
29. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hi,
We are very sorry to hear you haven't had a positive experience with our Parent-care Specialists.
Trustpilot hasn't supplied an email address for you but we would love to look into this further and turn things around. We'd really appreciate it if you could reach out to us again through our contact page: https://www.tommeetippee.com/en-gb/contact-us
Best wishes,
Tommee Tippee
Helpful Online Chat
Reached out via their online chat as I had misplaced a silicone seal for their LetsGo bottle warmer, Martin was extremely helpful.
29. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hello Chloe,
Thank you for taking the time to leave a review, it is very much appreciated.
We are very happy to hear Martin was extremely helpful and got your issue resolved.
We hope you continue to use our products in the future.
Best wishes,
Tommee Tippee.
Very best experience with the team
28. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hello Faitma,
Thank you for taking the time to leave a review, it is very much appreciated.
We are so happy to hear you had the very best experience with our Parent care specialist team.
We hope you continue to use and love our services in the future.
Best wishes,
Tommee Tippee.
Dette er Trustpilot
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.