Excellent customer service! I had an issue with my Perfect Prep Pro dispensing too much water. I would like to thank Davide, Nicholas, Isabel, Anthony and Susie for all their help. They were very... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We was using the tommee tippee chat to ask questions regarding a product unable to find anywhere. We have then received emails from both Sophie (senior parent-care specialist) and Florence (parent -... Se mere
Virksomheden har svaret
Beverley helped me. I had an enquiry about my (autistic) son's beaker, I needed the same one as he only likes this one - unfortunately they no longer procedure this, NO fault to Beverley, who went... Se mere
Virksomheden har svaret
Our Tommee Tippee PrepGo Flask was not working correctly and needed help to resolve due to having a new born. Beverley was very kind and helpful in helping us resolve the problem as soon as possib... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Kontaktoplysninger
Mayborn House, Balliol Business Park, Benton Lane, , NE12 8EW, Newcastle Upon-Tyne, Storbritannien
- 08085 97 98 99
- tommeetippee.com/en-gb
4,5
Fremragende
13 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazingly fast and efficient
Amazing, fast, helpful and very efficient customer service.
Our faulty product that was still under guarantee, was replaced quickly. They were very responsive when replying to my emails.
Thank you
9. november 2026
Uopfordret anmeldelse
Tommee Tippee are always very helpful…
Tommee Tippee are always very helpful when contacted. There is never an issue with them sending out a replacement for free. I spoke with Debbie, Honor, Jo and Nick.
12. november 2026
Uopfordret anmeldelse
Problem dealt with quickly and…
Problem dealt with quickly and efficently! Thank you so much Debbie
12. november 2026
Uopfordret anmeldelse
Great customer service helped me with…
Great customer service helped me with my issue
12. november 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Great customer service!
Great customer service!
I got intouch with tommee tippee as my cooling flask had stopped working. I was asked a few questions to try and find out why it wouldn't work and Debbie was a great help! Thank you so much Debbie you are a star.
12. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hi Kelly,
It's fantastic to hear that Debbie was a great help, and provided such a positive experience for you while you were experience some issues with your flask.
We hope you continue to use our products and services in the future.
Best wishes,
Tommee Tippee
Very impressive customer service
Very impressive customer service. I spoke to Honorine who quickly identified the parts that needed replacing on my son’s bottle & ordered them for me free of charge. He is autistic and very particular about his bottles. I’m grateful there are replacement parts rather than having to buy more and more bottles, as it’s such a waste of plastic. Just wish you could buy them as well. You don’t get this kind of service many places anymore so I’m very grateful. Thank you.
11. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Thank you very much for your kind words - you are very welcome.
We are very happy to hear that Honorine was able to help you quickly and efficiently - and that you had a positive experience.
Your feedback will be passed on to her, and we hope your son continues to get good use out of our bottles in the future!
Best wishes,
Tommee Tippee
Martin & Florence were so easy to deal…
Martin & Florence were so easy to deal with. Our room temp egg stopped working and after I sent through all requested info & proof, Florence has arranged for a replacement to be sent out. awesome customer service.
11. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Thank you very much for taking the time to leave some feedback Sarah.
It's lovely to hear that Florence and Martin made the process as easy as possible for you, and that you had a great experience.
We will be sure to pass on your comments to them both.
Bets wishes,
Tommee Tippee
The William Morris items that arrived…
The William Morris items that arrived are beautiful.
It would have been nice if I hadn't have to have waited so long for them due to impost.
The only saving grace was Honor(ParentCare) team ,she responded to my emails and resolved the issue and the delivery arrived 2 days later. Thanks Honor for making it a pleasant and professional experience.
6. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hi Jane,
Thank you very much for letting us know you have received your items.
We are sorry that the items were delayed reaching you, but hopefully they were worth the wait.
It's so nice to hear that Honor was able to resolve the issue promptly, and provided a pleasant experience for you.
Hopefully you continue to use our products in the future.
Best wishes,
Tommee Tippee
replacement part
Emailed as I need a replacement bottle stand for my perfect prep pro machine. Izzy and Martin were super quick to help and get a replacement sent out asap. Great service!
11. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hi James,
Thank you for taking the time to leave a review of your experience with Izzy and Martin.
We are so pleased to hear how quickly they were able to help you get the replacement part you needed for your Perfect Prep.
Best wishes,
Tommee Tippee
Outstanding Customer Service, highly recommend
Outstanding Customer Service – Above and Beyond!
I honestly couldn’t be happier with the service I’ve received from Tommee Tippee.
After contacting them about replacement parts for our bottle warmer, Honor and Izzy were absolutely fantastic. They were friendly, understanding and incredibly helpful throughout the whole process, making sure everything was arranged and delivered without any hassle.
As a family with a young baby, these products make a genuine difference to our everyday lives, so having their support means a lot to us.
We’re big fans of Tommee Tippee products, and this experience has only strengthened our loyalty to the brand.
It’s refreshing to deal with a company that genuinely cares about its customers and is willing to go the extra mile. A special thank you to Honor and Izzy – you are a credit to the company!
Five stars without hesitation. Highly recommended!
17. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hello Ismail,
Thank you so much for taking your time to leave this lovely review.
We are so glad to hear that you were given the help you needed from both Honor & Izzy.
We appreciate you leaving this really in-depth review on how the whole process was hassle-free, and you had the replacement parts sent out for your bottle warmer so that you can continue to use it.
Thank you so much for the lovely compliment about them being a credit to the company which will be feedback to both Honor and Izzy who will be delighted to hear this.
We are always here to help and thank you for being a customer.
Kindest Regards.
Tommee Tippee.
Izzy and Jo working in the customer…
Izzy and Jo working in the customer support have been amazing in assisting with my needs from start to finish.
I'm very happy with our interactions that led to a speedy resolution
11. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hello Ronnie,
Thank you so much for taking the time to leave this review on your recent interaction with us.
We are so happy to hear that you were given the support you were give by Izzy & Jo.
We are so glad to glad to hear that you have a speedy resolution to your issues and both of the Parentcare Specialists were amazing start to finish.
Kindest Regards.
Tommee Tippee.
Effecient customer service
Tommee Tippee Customer service line was effecient, never waited long at all! Beverley provided a solution and arranged a collection within a quick call. She was very patient, knowing i had a little one in the background wanting attention.
10. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hello Ps,
Thank you so much for taking your time to send this review.
We are so pleased to hear that you have received a fantastic service from Beverley.
We are happy to hear that a resolution was gained to your issue with the collection arranged and this was done hassle-free on the call leaving you do deal with little one.
Kindest Regards.
Excellent customer service!
Excellent customer service!
I had an issue with my Perfect Prep Pro dispensing too much water. I would like to thank Davide, Nicholas, Isabel, Anthony and Susie for all their help.
They were very patient, kind and understanding, went through all the troubleshooting steps with me, arranged a courier collection and ordered a replacement machine quickly.
As a mum with a small baby, I really appreciated how quickly they sorted everything. Thank you so much to all of you!!!
10. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hi Paula,
Thank you for taking the time to leave a review of your experience with our Parent-care Specialists.
It's wonderful to hear how patient and kind everyone was when doing their part to assist with your query about the Perfect Prep Pro.
We're so pleased to hear this has all been resolved for you and little one.
Best wishes,
Tommee Tippee
Antony has been super helpful with my…
Antony has been super helpful with my query regarding my order and he has resolved this for me straight away ◡̈! Amazing customer service thank you
10. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hello Meme,
Thank you so much for the really positive review about your recent experience contacting us.
We are so pleased to hear that you were able to receive the help that you needed.
We are happy that your issue was resolved straight away, and you are impressed with the customer service you have received.
Kindest Regards.
Tommee Tippee.
Ollie the Owl broke, but they replaced it!
Our Ollie the Owl broke within the first month of purchase.
Antony, Sophie & Martin were quick to respond to my support query, asked questions and worked through the issue and ultimately dispatched a replacement.
They were awesome and I am very appreciative of the support provided by them!
10. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hello Pranav,
Thank you so much for the lovely 5-star review about your recent experience with us.
We are so happy to hear that you were given the support you were needed after asking questions and making sure that the replacement was sent to you.
Thank you so much for your positive word and we really you being a customer and contacting us.
Kindest Regards.
Tommee Tippee.
Excellent customer service
A huge thank you to Nick and Izzy who were fantastic with dealing with my request yesterday. I was so surprised by how quickly I got a response and my issue resolved. Excellent customer service!
9. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Thank you Lily!
We are very happy to hear that both Nick and Izzy were able to help you quickly, efficiently and exceeded your expectations with the service provided.
Your feedback will be passed on to them, and we hope you continue to use our products and services in the future.
Best wishes,
Tommee Tippee
Our Tommee Tippee PrepGo Flask was not…
Our Tommee Tippee PrepGo Flask was not working correctly and needed help to resolve due to having a new born.
Beverley was very kind and helpful in helping us resolve the problem as soon as possible, granted our situation. Thank you for your help in getting this sorted out for us.
10. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hello Leachman 45,
Thank you for taking the time to leave a review.
We are very happy to hear Beverley granted your situation as well as being kind and helpful, we will be sure to pass this on to Beverley.
We hope you continue to use and love our products in the future.
Best wishes,
Tommee Tippee.
Great and fast service
I have received a great and fast response from Nick and Jo, who sorte the issue and support me with a solution.
9. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hello Pablo,
Thank you for taking the time to leave a review, it is very much appreciated.
We are very happy to hear Nick and Jo got your issue resolved as well as being great and providing fast responses.
We hope you continue to use and love our services in the future.
Best wishes,
Tommee Tippee.
Helpful staff
We was using the tommee tippee chat to ask questions regarding a product unable to find anywhere. We have then received emails from both Sophie (senior parent-care specialist) and Florence (parent - care specialist who have both been amazing helpful and have arranged for them to be sent to us.
Thank you both again.
Callum.
10. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Hello Callum,
Thank you so much for taking the time to leave this lovely review.
We are so pleased to hear that Sophie and Florence provided an amazing service when you contacted in.
We are happy to hear that we were able to help you with a product that you were unable to locate and send something out to you.
We will make sure you that your comments about the service that you received are passed on.
Kindest Regards.
Tommee Tippee.
Assistance of the brand
I’ve lost my sponge filters for the ultra UV steriliser, dryer and storage machien, so I’ve used the online chat, spoke with Thomas that kindly helped me in a very quick and efficient way. They will send me replacements. I’m very happy with the brand, used this steriliser in the past and it is perfect, and I’ll be able to use it again for my second child thanks to the help of the brand.
10. november 2026
Uopfordret anmeldelse
Besvarelse fra Tommee Tippee UK
Thank you very much for taking the time to leave your feedback.
We are very please to hear of your positive experience with Thomas and will be sure to pass on your kind words.
Hopefully you continue to use our products and services in the future.
Best wishes,
Tommee Tippee
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.