Liliana ,the agent that helped me was beyond polite and appropriate with all the wordings. She really made me feel comfortable with any concerns of mine .she helped me figure out my issues with no hes... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After some initial confusion, your customer service person was trying to take care of my issues. with the help of the supervisor was troubleshooting and I am very satisfied as far as the acct. there o... Se mere
Virksomheden har svaret
I was trying to pay my bill yesterday evening and night. The automated and website would not allow me to make my on time payment. I was so disturbed. I call back today and got a very nice customer ser... Se mere
Virksomheden har svaret
Alana customer service relations manager was the only one person who reverse late fees due to your rep who gave misinformation and lost my payment.no one else has called me back when they said they we... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om The Build Card
Oplysningerne kommer fra forskellige eksterne kilder
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Kontaktoplysninger
4,8
Fremragende
634 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
customer rep are very helful and am so…
customer rep are very helful and am so satisfy and she did excelent job.
17. november 2021
Besvarelse fra The Build Card
Thank you for sharing, Jose! We are always here if you need us.
Besvarelse fra The Build Card
Great! This is just what we want to hear. Thank you!
The representative was very helpful and…
The representative was very helpful and courteous.
15. november 2021
Besvarelse fra The Build Card
Thank you for sharing! We will give a shout out to the employee who assisted you.
Crystal was very professional and she…
Crystal was very professional and she resolved my issue.
12. november 2021
Besvarelse fra The Build Card
Thank you, Jane! We will make sure to share your kind words with Crystal.
Happy with my service thank you
9. november 2021
Besvarelse fra The Build Card
Wonderful! This is just what we want to hear. Thank you, Eleanor!
Build card is very good credit card I…
Build card is very good credit card I been them since 2017. I been in good standard with them payment on time very month thank you very much.
9. november 2021
Besvarelse fra The Build Card
Thank you so much, Linda! We are happy to hear that you are getting value out of your Build Mastercard.
Excellent service
5. november 2021
Besvarelse fra The Build Card
Thank you! We appreciate your kind words and support.
THE REP THAT HELPED ME WAS VERY HELPFUL
5. november 2021
Besvarelse fra The Build Card
Wonderful! This is just what we want to hear. Thank you!
The customer specialist manager was…
The customer specialist manager was great at assisting my needs after being placed on hold for 30 mins.
3. november 2021
Besvarelse fra The Build Card
Thank you for bringing this to our attention! We sincerely regret any frustrations you had experienced. Customer feedback is what helps us grow, so thank you for taking the time to share yours.
Call Center Support was very helpful in…
Call Center Support was very helpful in assisting me with verifying payments made to my account.
3. november 2021
Besvarelse fra The Build Card
Wonderful! This is just what we want to hear. Thank you, Sara!
Professional and very polite
Professional and very polite. I appreciate the help rendered to me today.
2. november 2021
Besvarelse fra The Build Card
Thank you, Milette! We are always here if you need us.
Consistent and fair credit increases
The credit increase policies are fair, and the representatives are knowledgeable and helpful!
29. oktober 2021
Besvarelse fra The Build Card
Thank you! We appreciate your kind words and support.
Great communication and resolved my…
Great communication and resolved my issue easily. Thanks
22. oktober 2021
Besvarelse fra The Build Card
Thanks, Rolan! We will give a shout out to the employee who assisted you.
Great customer service....
20. oktober 2021
Besvarelse fra The Build Card
Thank you, Wayne! We appreciate your kind words.
Spectacular customer service! Very kind & friendly as well as helpful!!
Thank you Antoine (sorry if spelling is wrong) for your assistance with my credit card limit increase this evening! Please note, She was very kind and helpful & went above and beyond to be be kind!! 5 star ⭐️ service all the way!
19. oktober 2021
Besvarelse fra The Build Card
Thank you for sharing your experience! We will make sure to share your kind words with the employee who assisted you.
Never any problems
11. oktober 2021
Besvarelse fra The Build Card
Great! This is just what we want to hear. Thanks!
Very friendly and helpful service!
10. oktober 2021
Besvarelse fra The Build Card
Thanks, Ivan! We will give a shout out to the employee who assisted you.
The person on the phone explain to me…
The person on the phone explain to me exactly what I needed to know and even checked to make sure he was correct. When I got off the phone with him I was relieved and he had answered all my questions
5. oktober 2021
Besvarelse fra The Build Card
Thanks for sharing, Ashley! We are happy to hear that you were taken care of and everything worked out for you.
Besvarelse fra The Build Card
Wonderful! This is just what we want to hear. Thanks, Adrienne!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.