Liliana ,the agent that helped me was beyond polite and appropriate with all the wordings. She really made me feel comfortable with any concerns of mine .she helped me figure out my issues with no hes... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After some initial confusion, your customer service person was trying to take care of my issues. with the help of the supervisor was troubleshooting and I am very satisfied as far as the acct. there o... Se mere
Virksomheden har svaret
I was trying to pay my bill yesterday evening and night. The automated and website would not allow me to make my on time payment. I was so disturbed. I call back today and got a very nice customer ser... Se mere
Virksomheden har svaret
Alana customer service relations manager was the only one person who reverse late fees due to your rep who gave misinformation and lost my payment.no one else has called me back when they said they we... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om The Build Card
Oplysningerne kommer fra forskellige eksterne kilder
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Kontaktoplysninger
4,8
Fremragende
634 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
service and agent was great!
3. juni 2022
Besvarelse fra The Build Card
Thank you! It was our pleasure.
I played hell with your automated phone…
I played hell with your automated phone system disconnected on hold forever my credit card was compromised so I contacted lost or stolen they were very vague by the time I got through to you I spoke to the customer relations person who was very articulate understand my concerns and got everything taken care of in a timely matter and explained everything to me, praise her, give her a raise put her in charge of the department and train everybody how to be with a customer
2. juni 2022
Besvarelse fra The Build Card
We sincerely regret the frustration you experienced. This is not the experience we want for our customers. We value your feedback and appreciate your business.
Besvarelse fra The Build Card
Thank you! It was our pleasure.
Besvarelse fra The Build Card
Thank you! It was our pleasure.
Besvarelse fra The Build Card
Thank you! It was our pleasure.
This was a very productive call all my…
This was a very productive call all my questions were answers
19. april 2022
Besvarelse fra The Build Card
Thank you! It was our pleasure.
Fast and easy customer service
Fast and easy customer service. Representative was very courteous and helpful
25. marts 2022
Besvarelse fra The Build Card
Thank you! We are always here if you need us.
The Manager( Stephen)was great at his…
The Manager( Stephen)was great at his job and serves the company well. The First Lady I spoke to was terrible at her job.
25. februar 2022
Besvarelse fra The Build Card
Thanks, Robert! We will make sure to share your kind words with Stephen.
This is the Most Outstanding Card I…
This is the Most Outstanding Card I have Ever Owned. It’s been Three Years have received Credit Increase’s have Told my Family and my Friends about this Card.. Highly Recommend…
12. februar 2022
Besvarelse fra The Build Card
Thank you so much! We appreciate your kind words.
Outstanding service
2. februar 2022
Besvarelse fra The Build Card
Thank you! We appreciate your kind words and support.
Satisfied with call to customer service…
Satisfied with call to customer service today. She was very attentive and addressed my questions satisfactorily. Thank you.
20. januar 2022
Besvarelse fra The Build Card
Thank you, Marilynn! We will give a shout out to the employee who assisted you.
Customer service
The representative that I spoke with was very thorough and addressed all of my concerns.
13. januar 2022
Besvarelse fra The Build Card
Wonderful! This is just what we want to hear. Thank you!
I appreciate all the help during these…
I appreciate all the help during these hard times. Thank you for everything!!!
11. januar 2022
Besvarelse fra The Build Card
Thank you for sharing, Brenda! We are always here if you need us.
great customer service - steve
hello,
I spoke with steve and he was fantastic and helped me resolve my issues .
11. januar 2022
Besvarelse fra The Build Card
Thank you! We will make sure to share your kind words with Steve.
After some initial confusion
After some initial confusion, your customer service person was trying to take care of my issues. with the help of the supervisor was troubleshooting and I am very satisfied as far as the acct. there only remains the correction of the credit report of late and missed payments to finish. Your representatives were very good and tried to keep pleas3ent with this old crouch. you best keep them both as they are excellent assets to Continental.
11. januar 2022
Besvarelse fra The Build Card
Thank you for sharing this with us, Eddie! We are happy to hear that you were taken care of and everything worked out for you.
Great service with customer service on…
Great service with customer service on the phone
9. december 2021
Besvarelse fra The Build Card
Thanks, Shawn! We are always here if you need us.
I was trying to pay my bill yesterday…
I was trying to pay my bill yesterday evening and night. The automated and website would not allow me to make my on time payment. I was so disturbed. I call back today and got a very nice customer service representative who put me at ease. By expediting my payment with no cost and making sure I wouldn’t be charged a late fee. I really appreciated him for being so professional and courteous.
18. november 2021
Besvarelse fra The Build Card
Thank you for bringing this to our attention, Gail! Customer feedback is what helps us grow, so thank you for taking the time to share yours.
The guy I talked to was very helpful…
The guy I talked to was very helpful and very nice . He took care of my needs right away .
17. november 2021
Besvarelse fra The Build Card
Thanks, Cynthia! We are so glad that you had a great experience.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.