Excellent service provided very competitive price and cheaper then most major garages and the RAC which offers the same services at a much higher cost. With the AA home smart care i opted and booked... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Online booking system very easy with good range of days and times available Price was very competitive Coming to house to undertake repair was very useful and didn’t cost any more. Service from... Se mere
Very disappointing service. Mechanic didn’t turn up! My appointment was confirmed for 9am–12pm, so I took the day off and rearranged childcare. After calling at 9am and being told the mechanic was com... Se mere
Virksomheden har svaret
This was a good experience with a good outcome. Chris, the mechanic who attended, did a first class job within the allotted time. Courteous and helpful with all our concerns he made the repair very... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om The AA Smart Care
Skrevet af virksomheden
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
Kontaktoplysninger
Storbritannien
- theaa.com/car-care/book/start
4,0
God
19 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It was below expectation of my standard…
It was below expectation of my standard garage. From the start to the end, it was full of faults. I do not have the details of what parts were replaced as no communication was made in that aspect. I have to accept what has been ticked on the paper. After all the works were done, the car was left 300 yds from the garage and I was given the keys and was asked to find the car.
In short I do not trust the garage and would not be using it again.
Even the service book was not completed.
8. september 2026
Besvarelse fra The AA Smart Care
We're truly sorry to hear that your experience fell below your expectations and that you encountered so many issues. We understand your frustration regarding the lack of communication about the parts replaced and the incomplete service book. Your feedback is very important to us, and we're sorry that you've lost trust in our service.
You done a top job came to my house to…
You done a top job came to my house to do the service made my very easy 10 out of 10
3. september 2026
Besvarelse fra The AA Smart Care
We're so glad we could make your service experience easy and convenient for you. Thank you for your wonderful feedback!
didn't have to leave the house
didn't have to leave the house
engineer polite and efficient
reasonable costs
affordable repayments
in all and excellent service
8. september 2026
Easy and smooth process
8. august 2026
i was kept well informed and reminders…
i was kept well informed and reminders sent in the days prior to the MOT. The garage was efficient and professional. the booking process was easy and the price was excellent
8. september 2026
Excellent MOT experience
Excellent MOT experience. Welcoming and professional staff; vehicle ready to collect within a few hours.
8. september 2026
1 service was cancelled as engineer was…
1 service was cancelled as engineer was awaiting authorisation for parts to be signed off.
Then when service was done I had been charged £100 extra for.parts I did not agree on up front.
Complaint has been sent
5. september 2026
Besvarelse fra The AA Smart Care
Hi Garth, the team will complete an investigation into the concerns you've raised.
Great service
The mechanic was working on his own and even though he other cars to deal with my car 🚗 was ready to collect within 3 hours
8. september 2026
Besvarelse fra The AA Smart Care
Thanks for the fab feedback.
Besvarelse fra The AA Smart Care
We are concerned to hear that our service did not meet your expectations. We hope you're okay.
Amazing Service!
Easy to set up my service through the app on a day that was convenient for me. Great communication when booked.
The garage that provided the service did a fantastic job and the guys that picked up and returned my car in one piece were lovely!
I also received a full service report that evening which was great.
Thank you 🙂
8. september 2026
Very efficient garage
Very efficient garage. Clear communication. Good service definitely return for business.
8. september 2026
Flawless faff-free experience
Flawless faff-free experience. The 3rd party garage (Motor Medics in Markfield) used were great, had my car on the ramps within minutes of arrival and finished the inspection promptly.
4. september 2026
AA were very professional.
AA were very professional.
Arrived on time and fixed the problem in two visits. Very helpful and friendly.
I would recommend AA for a very prompt and timely visit.
Mechanic had great communication skills and explained the issue fully.
8. september 2026
Mechanic didn’t turn up
Very disappointing service. Mechanic didn’t turn up! My appointment was confirmed for 9am–12pm, so I took the day off and rearranged childcare. After calling at 9am and being told the mechanic was coming, I was then contacted at 10:50am and told he wouldn’t arrive until 2pm. That simply wasn’t possible for me. Completely unacceptable communication and a waste of my time. Waiting for my refund now
9. september 2026
Uopfordret anmeldelse
Besvarelse fra The AA Smart Care
Hi Sarah, our Mobile Mechanics will always do their best to arrive within your chosen time slot, but delays can sometimes occur due to factors such as earlier jobs taking longer than expected or traffic conditions. We're sorry you weren't kept updated throughout the process and your refund will be with you as soon as possible.
Besvarelse fra The AA Smart Care
Thanks for your fab feedback, Erna 💛.
Besvarelse fra The AA Smart Care
Hi Jacq, we're sorry to hear you're feeling this way. We hope you've been in touch so we can look into any issues and work towards getting this sorted.
📞 0330 018 3446
📧 Prestige-Smartcare.queries@theaa.com
Excellent service
Picked up my car for MOT and service then returned. Happy customer.
7. september 2026
All in order great thanks to you
That my first experience in booked appointment from AA is was good service thanks
4. september 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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