I’ve had a wonderful experience shopping with this app! The customer service is excellent, the team is friendly and helpful, and the prices are very reasonable. They also offer amazing discounts and... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’d had the Ferragamo Piercing bag on my wish list for months but was reluctant to purchase as I felt it was too small for everyday. I didn’t realize it was available in a larger size until THAHAB app... Se mere
Virksomheden har svaret
IPER cara piattaforma di vendita moda da paesi arabi, spese eccessive, si arriva a pagare quasi il prodotto due volte anche se ti arriva in tempo, un salasso tra conversione valuta, spedizione &co. Fa... Se mere
Virksomheden har svaret
Ce site porte particulièrement bien son nom !!! Le service client est digne des conciergeries des grands Palaces !!! Renseignements et services rendus et offerts appréciables !!!... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We’re a luxury e-commerce platform carrying the most coveted drops of global brands and boutiques. We host 200+ established luxury, contemporary and emerging brands across Clothing, Shoes, Bags, Jewelry and Accessories, partnering with 100 carefully curated boutiques around the world to deliver the most covetable brands and products to customers in 190+ countries today.
Kontaktoplysninger
Kuwait, Kuwait
- +96597357777
- concierge@thahab.com
- thahab.com
4,3
Fremragende
182 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
شكرا تعامل يهبل وخصوصا موظفه اسمها…
شكرا تعامل يهبل وخصوصا موظفه اسمها نانسي ٣ ايام وانا اعذبها ماقصرت لي خلصتلي المعامله ميرسي نانسي❤️❤️❤️
16. december 2021
Uopfordret anmeldelse
Besvarelse fra THAHAB
Thank you Muneera for the lovely feedback!
We're glad that our service was satisfactory and that you had a wonderful experience with us.
We look forward to having you shop with us again soon!
Easy quick and beautiful
3. november 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
Thank you for your kind words, Dana!
We will constantly strive to make your shopping experience as simple and quick as possible. We Know how thrilling it is to receive lovely packages.
Thank you for being an amazing customer to THAHAB!
Excellent customer service
Excellent customer service, efficient communication and fast delivery!
The team were very helpful and professional. Thank you guys.
7. november 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
Thank you very much for your warm words!
Our experienced customer support staff is delighted to assist such a great customer like you. We are always available to address any questions you may have. And we will make every effort to deliver your items as soon as possible.
excellent customer service
excellent customer service who were quick to respond to my email, the product was packaged beautifully and in perfect condition, shipping was quicker than expected
8. november 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
Lucy, we appreciate your warm compliments!
That we exceeded your expectations makes us very delighted. We are aware of the joy that comes with receiving lovely packages. Every time, we strive to go above and beyond your expectations and give you the finest customer service we can!
Packing is good
31. oktober 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
Thank you so much, Vivian!
It's incredibly generous of you to share your wonderful experience!
We know how good it feels to receive beautiful packaging, which is why we always take additional care with our packages.
Hoping to serve you again soon!
Quick and amazing
26. oktober 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
Thank you, Fatema!
We are delighted that you are pleased with your purchase we look forward to keep on sending you special pieces. We always strive to deliver our items fast and offer the best customer service experience.
موقع رائع واسعاره حلوه و التعامل…
موقع رائع واسعاره حلوه و التعامل والتجاوب السريع فيه و الرد على العملاء اكثر من رائع جد شكراً اني اعرفكم ذهب 👏
26. oktober 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
!شكرا رانيا على تعليقك الجميل من ذوقك
.تشرفنا بمعاملتك الراقية. فريق خدمة الزبائن دائما موجود لخدمتك في اي وقت
.هدفنا ان نقدم افضل خدمة لزبائننا
Excellent Customer Service
I ordered a pair of high heels.
Unfortunately I selected one number too big; and I quickly contacted the Customer Service to have my order therefore canceled.
The reaction of the Customer Service was promt and very helpful.
I therefore want to praise the helpful Customer Service team !
Therefore I am looking forward to order from Thahab again!
24. oktober 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
Many thanks, Lukas! It's very kind of you to share your positive experience with us. We are thrilled that your order cancellation process was a quick and simple process.
We are absolutely delighted to have such a wonderful customer as yourself and we hope to always ensure you have the best experience possible!
Good customer service ,will come again.
16. oktober 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
Yang, we really appreciate sharing your positive experience with us! It was our absolute pleasure to have assisted you.
We are thrilled to have gained you as a loyal customer.
Ferragamo!!!
App is easy to use. Nice selection both in color and style
1. september 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
Many thanks, Linda!
We work hard to update our application on a regular basis to make it more accessible and user-friendly for our customers.
We strive to provide a diverse selection of the most sought-after products from more than 200 of the world's top boutiques, releasing of in-demand drops every week.
Fantastic service
Fantastic service
Clear information, and Nancy by watshap answered all my questions.
In four days only my shoes arrived
Good equipment!
24. august 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
Sharing your positive experience is really thoughtful.
We are fully aware of how important communication is while shopping online.
Our ultimate goal is to give our customers the best purchasing experience while also making them feel at ease and comfortable. Being able to meet your expectations and deliver your order fast, makes us very happy.
It gives us the utmost joy to have you as a loyal customer.
THEY ARE AMAZING!!!
I will definitely be buying from them again!
I ordered a pair of golden goose sneakers it arrived earlier than the estimated date which was great and the shoes came in great condition just like the picture. They’re prices are very affordable and the costumer service is great they reply very quick which is nice. And the packaging was very cute. I really loved they're website and will definitely be buying from them again😁
21. august 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
Thank you so much Salma!
It was a pleasure for us to have served such a wonderful customer.
We are overjoyed that your GGDP sneakers arrived earlier than expected. We strive to make our products appear as precise and detailed as if you were actually shopping in person.
Hearing that you loved our packing makes us very happy. We are delighted that we met your expectations.
It gives us great joy to have you as our loyal customer.
Do not buy from this company !!
Do not buy from this company !!
Wife purchased a dress for son’s Dec wedding . No correspondence as to delivery date or tracking information . Dress arrived while we were out of town for a couple of days . Upon return dress did not fit and has a perfume odor . Possibly the dress was already worn . Wife contacts company for return. Denied !! Refused to allow return as they must be notified within 24 hours of delivery . So, although they never provided a delivery date or tracking information so that we could be at the address to receive she is denied returning the garment as we did not notify them within 24 hours of the box being delivered . Unfortunately the delivery service had our landscaper sign for the package which started the 24 hour clock . Upon our return, 2days after delivery she requested a return within hours of arriving home only to be denied . Just unreasonable policy of only allowing a 24 hour window to claim a return .
15. august 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
Hi! Please keep in mind that most of our items have a 14-day return policy. The 24-hour return policy applies only to very specific items that are extremely sensitive and delicate.
The 24 hours return period begins on the day of delivery, not when you receive your order. Furthermore, we provided you with the tracking number for your order after it was shipped from Kuwait to you.
Our concierge team is always available to assist you with your orders via our various channels.
What gives?
Ordered a Versace porcelain set and they sent me only one component of it. I had a feeling they would mess this up. NEVER AGAIN.
Edit: order # A215093.. listing clearly states "WITH LID", as shown in the listing photos, and yet I only received the mug alone. That was the whole point of my purchase in the first place.
6. august 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
Hi! Can you please share your order number so we can immediately look into this for you?
I searched for an order in your name and couldn’t find anything in our data base yet. Kindly share more details so we can understand how we can help ASAP.
أشكر المسؤولة عن الواتس اب ورحابة صدرها…
أشكر المسؤولة عن الواتس اب ورحابة صدرها جد معاملتها تجنن ♥️
17. juli 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
!شكرا شهد على تعليقك الجميل من ذوقك
.تشرفنا بمعاملتك الراقية. فريق خدمة الزبائن دائما موجود لخدمتك في اي وقت
.هدفنا ان نقدم افضل خدمة لزبائننا
Ease of ordering and attention to the…
Ease of ordering and attention to the order and the most wonderful packaging
25. juni 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
We genuinely appreciate you feedback!
We're delighted that you were happy with your purchase and loved our packaging! Please feel free to reach out to our VIP concierge team with any future inquiries you might have.
Thanks for this item hopfully u bring…
Thanks for this item hopfully u bring hermes sneackers for men
22. juni 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
Thank you, Abdurahman, for your feedback!
We would like to let you know that Hermes sneakers for men are now available at THAHAB.
Please note that our VIP concierge team is always ready to help you source out any inquiry you might have. You can contact us at +965 9735 7777, which is our WhatsApp number.
WORST WEBSITE EVER DO NOT BUY THERE
WORST WEBSITE EVER
I OEDERED A GOLD VERSACE BAG AND RECEIVED A RED ONE
MEANWHILE THEY CLAIM THEY SENT ME THE RIGHT ITEM AND REFUSE MY RETURN
I HAVE TO OPEN A CLAIM ON PAYPAL
THEY ARE CROOKS DO NOT BUY THERE !!
2. juni 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
We want to assure you that this is not the case. You ordered a golden Versace bag and received the exact bag that you ordered. The delivery window of 3 to 4 weeks was indicated by the red bag. But you got your bag in just ten days. Because of this, we can be certain that the red bag was not the one we sent. We communicated the above with you extensively via email.
Please note that prior to shipment, our inspection team always takes pictures of each order with the tags. We have ample evidence that the bag we delivered you was the right one.
it's great experience
I got the my order Tom Ford shoes quickly without any problem
that shoes was 40% off price and great quality
there are any damage and problem
1. juni 2022
Uopfordret anmeldelse
Besvarelse fra THAHAB
Thank you!
We are glad that the Tom Ford shoes were up to your expectations. We consistently ensure that our customers receive the greatest deals on the market. We're pleased that the shoes arrived to you in perfect condition.
Looking forward to being of service to you soon!
Besvarelse fra THAHAB
Thank you, Tahani! That's very kind to share your positive experience! We're delighted that you've chosen THAHAB as your shopping destination.
Looking forward to serving you again.
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