Swiftairportparking Anmeldelser 

I wish I can give less star for this con artist
Arrogant peoples
Take ur car no id showen
U need to pay 5+5 total 10 quid extra
Today my car came with full of mud
30 miles extra mileage on my clock
This is scam company
My car smell like sweat when I picked . Dirty peoples

Please AVOID this company!!!! Had to pay an extra £10 altogether to exit the short stay car park! Not at all professional. Driver couldn't hardly speak English. Had to then walk 7 minutes to the airport ,in the rain. Had to ring them when we landed back in Bristol to be told we had to wait an hour for our car!!! Again,walked backed to the short stay car park in the freezing cold and waited an hour for our car. Inside was all muddy. Will NEVER use this company ever again,totally unprofessional!!!

Please DO NOT use this company. I got my car back today and they said to me that my car exhaust pipe fell out and they located my car in a lay-by not even close to the airport. They picked me up from the short stay car park and expected me to pay the £5 ticket and they dropped me off at the lay-by with my car. These people are a scam! I will write a formal complaint and possibly sue them for damaging my car!

When they collected my car at the airport, the communication was so poor that I wasn’t given a clear instruction where to expect the driver and please remember that you will be expected to pay the £5 ticket in and out of the short stay car park, hence £10 extra which wasn’t stated clearly in the confirmation booking email.

Besides, not finished yet! When I landed at the airport, I phoned the number they asked me to call when I arrived at the terminal and I was told that I was supposed to land yesterday instead of today. I was fuming and I said to them in the confirmation email, I booked for two nights instead of one! Then they said to me that let the driver have a look at the email when he brought my car over.

NOT a meet n greet service more a lets take your money and run AVOID!!! at all costs,you park your car not in the terminal awaiting driver pick up BUT in the short stay which is still a 7-10 min walk to the terminal this bunch absolute amateurs. they are taking your cash and laughing if your doing this you might as well park the car yourself you also have the privilege to park the car and pay for the ticket so they can exit cost £5 and on pick up same again Pay for the exit ticket DO NOT USE THIS COMPANY!!!

Do not use this company!!!
Very poor communication on where to meet for departure. Driver took key without saying a word. Then a good 5minute walk to the terminal in the dark, wind and rain with children.
Arrival - after 40minutes no car. Three calls later, each time being told it would be 5minutes, I really started panicking. It finally arrived after an hour. Driver handed key over without saying a word. The car was absolutely covered in mud inside and out, back seats and all mats covered in mud.
Costs £5 to enter the short stay car park and exit gain in departure!
I’m very grateful to have my car back in one piece as I was getting very nervous, along with the other customers who were waiting a ridiculous time for their car too. Not the way to end your holiday!
£69 plus £10 airport fees for an awful, inconvenient, amateur service.

Avoid this company. We had to wait over 90 minutes for our car to be brought back to the airport. This involved chasing it 3 times. The first time I called I was told it would be 45-50 minute, which felt longer than they advertised and, in the end, a lot less than how long it took in reality! I also cannot find an email address or contact phone number to complain to. The £5 extra that you have to pay to drop your car and then pick it up from the short stay car park - i.e. £10 extra in total - is something I have never experienced before and makes it less affordable overall. We had to collect our car at 2am and if I had been a woman alone, I would have been scared.

Like someone else said on here, if I could give less than one star I would. DO NOT USE THIS COMPANY. I missed my outgoing flight in some part to the driver turning up an hour after I’d called them. On my return they had damaged my car so it had to be towed back home and then they refuse to give me insurance details. I’m suing.

Just to let you all know that some of your cars will be left in a lay-by on the A38, some have received parking tickets. I drive past these cars and the people parking them in lay-bys everyday, have also seen them taking wheels off of cars for some reason. They left a family stranded where I work , their car broke down after getting it back and they didn’t help at all, this family had disabled children and it was at 5 in the morning.

Poor communication.
Had to pay £10 extra for car to be brought in and out of park.
Waited over an hour for car to be returned, covered in mud.
Radio station changed.

DO NOT USE THEM !!!!!!!
When we dropped the car off had to wait 25 minutes which is a long time when you're having to check in and go through security as well so was not impressed to start with. On our return we landed at 3am and once out of Bristol Airport tried calling them, well after 162 attempts they finally answered and said my car was on its way. After an hour I rang again "yes, yes its pulling out of the compound (field more like) now". 25 mins later rang again yes it's coming and after calling 5 times over a 2 hour and 15 min period I lost my temper and shouted at them demanding to bring me my car now or I would call the police ! As it happens he said I'm here now and I looked up to see my car. Well it was absolutely covered in mud inside and out I was furious jumped in and left with steam coming out my ears. We weren't the only ones there were approximately 15 families/couples waiting for their vehicles all being told the same thing "it's on the way". Do not even deserve one star but unfortunately had to select it to be able to warn you all so avoid at all costs !

1 star is generous.Took ages for car to be brought back.Also was chased at airport over phone for a payment as they said they had glitch and people had been refunded.I did not have bank access so refused until I checked.Guy brought car back late but couldn’t speak English and rang his controller and conversed in Indian right in front of us.Omg car is filthy and as below why is the mud and footprints in passenger and back of car.Thick mud everywhere.Avoid this compnay.All below are accurate reviews.Nightmare.I’ve now been badgered with text and no refund on my account.

Waited 1 hr 50 minutes for meet and greet! Our journey from airport was 1 hr 40 minutes! Incredibly aggressive chap in the office no apology on delivery of car muddy footprints in passenger side of car! You pay for carpark drop off of £10. Avoid , always use meet and greet, will stick to recognised companies in future.

DO NOT USE THIS COMPANY. We cancelled our parking beginning of September. Despite chasing daily we have yet to receive any refund and they are now ignoring our emails.

Don't deserve 1 star
...
The reviews below are all accurate and all point to a company that is exploiting people with fake reviews on 'sponsored' searches, then letting people down at a time when your focus is on other more important areas.

So many issues with the way they conduct themselves I can't be arsed to type it up.

Stay clear, pay the extra and park at the airport!

...............

Update Dec23
So after refusing to use their services as it was clear they were a shoddy excuse for a setup. I've been refused a refund, pointed to T&Cs and ended up paying a total of £320 for what would have been £20 more than these guys had I just used the official parking and saved the hassle.

Please pay more
It's not worth the hassle.

AVOID !!! DAMAGED CAR The worst experience with swift meet and greet , waited 2 and half hours to have car back and wasn’t alone in that , excuses after excuses to then be told my car battery was dead , when car finally arrived whilst waiting with my 5 year old in freezing cold , it was juggering and electrical parts flickering , the driver who had no knowledge of how to even park the car as asked where is handbreak , also had no knowledge why battery was flat and what had happened to my car .
Had to call the AA to help start the car , noticed the light settings were turned from auto to on full which they had done and left for the week draining the battery completely which led to other problems also we have found out since having a £700 bill from a garage ! No one to call and when you do speak to someone they direct you to email a complaint !
And to top off as the guy sees my car if f***** he tells me I need to pay for parking ticket , how Bristol airport let these cowboys operate also within their car park is beyond . Scamming ppl , I only wish me and my partner had checked reviews and not gone on a recommendation.
They also need to be removed from search results when you type Bristol airport meet and greet .

Disgusted with this company will make a huge complaint 2 hours late giving the car back and we broke down had to call AA got back to Wales 3 hours later. Called the guy 8 times kept getting excuses disgusting behaviour especially I was with my partner and 5 year old soon freezing outside at 3am PLEASE DONT USE none of them barely speak English which doesn't help and no1 wanted to help,quick enough to take the car though. Pathetic

This company could improve by focusing their energies into a completely different business.
This is the worst experience I have ever encountered whilst travelling to and from the UK. They really don’t even merit a 1 star rating.
On departure we were left waiting over 30 minutes for somebody to collect my car. If that wasn’t bad enough, on my return to Bristol having phoned to say I had arrived and was making my way to the terminal I was told that it would be 50-60 minutes before my car would be there for me to continue on my home. 1 hour and 40 minutes later my car eventually turned up whilst my wife and I had to wait on what was a breezy and chilly day. Totally unacceptable for a so called meet and greet service.
I would strongly recommend against EVER !!!! using these bunch of cowboys ( I am being kind ).

DO NOT USE
Avoid this company at all costs! We paid for a service that was described as meet and greet parking, but that was not what we experienced. We, along with so many other owners, had to wait in the cold at Bristol Airport for about an hour and a half on our return. We kept phoning the company to ask for our cars back and were told lie after lie. When my car finally arrived, I could see immediately that it had been damaged around the fuel cap and on the boot. The interior was also filthy with mud. I chased after the man who appeared to be running this debacle of a service and he tried to claim that the marks on the bodywork were there previously. This is untrue – the car was my pride and joy. When I tried to view proof in the form of a phone video that his colleague had taken of the car five days earlier, he said: “This is my £1200 phone and it’s getting wet. Send an email,” then he walked off. They are appalling, and the fact their name is Swift is beyond ironic. I don’t think Bristol Airport should allow them to do this to passengers – they should be banned from the site.

How can they ask for honest opinion when they lie to there customers, had to wait allmost 2 hours for my car in the rain when i asked they told me the car was in traffic. But when i checked on my dash cam they actually left there car park 20 mins before they turned up. Clearly they do not have enough drivers to do the job they promise. Absolutely awfull and will never use them again and i will tell people to aviod them on other social media sites.You cannot treat your customers this way.

Horrible customer service. Waiting time to pick up the car was over an hour!!
The car was very dirty. There was a lot of mud left inside the car! All mats and plastics was cover in mud and not only on the driver's but on passenger's side as well!
Please think twice before booking!