Swiftairportparking Anmeldelser 

Biggest scam, 3 hours I waited for collection and 1 hour for delivery even though I called 30minutes prior as per their instructions. Do not even touch this company.

Very disappointing experience with Stansted Parking. We waited over an hour despite their 30‑minute pick‑up promise. Communication was terrible — I had to make four calls, and three were cancelled immediately. When someone finally answered, they sounded half‑asleep.

The driver arrived grumpy, unprofessional, and looked extremely tired, which did not feel safe or reassuring. On top of that, we were charged £13 on arrival and £13 on departure, which was never disclosed during booking and only appeared after the confirmation email.

The worst part was the condition of my car on return — it was not as clean as when I left it, which is completely unacceptable.

Overall, poor communication, hidden charges, unprofessional staff, and my car returned in a worse state. I’m seeking a refund and compensation for cleaning. I would not recommend this company.

Complete scam. Don't use under any circumstances.

VERY POOR! Will NOT use again…
Technically a meet & greet, but expect poor service throughout and a 53 minute wait outside in the cold after a long flight…

I believe more needs to be done in regards to this company there offering a poor service charge me over 300 pounds ruined my holiday waited over a hour for collection a awful experience. if dont wanr the bother please dont use

2 h and 10 min later brought my car - waiting like an idiot (having a child with me too) . Don't book through compareyourparking as they are handling swiftparking and probably both as shit as the other. the rest of the comments are pretty much spot on - not sure why they are allowed to operate ! when my car was finally brought the driver said they are shit and to sue them

DO NOT USE- STANSTED AIRPORT
2hrs for them to return the car! 35 phone calls to them eventually had to threaten them with the police for theft if they did not return the car! Not what we needed when we had a 3 hr journey home after the flight!!!

Mail box full hence has to ring multiple times (7) for an answer. 10.08PM call answered was told 15 mins wait by Row H although documents mention Rows A-E. No car hence rang again 10.49, was told to wait 10 minutes, still no car. After a few non answered calls finally got some one to answer at 11.07, again was told to wait 10 minutes. Finally car delivered 11.16.
Make your own mind if you want this stress after your holiday.
Just cleaning the car and found 6 other clients information e.g phone numbers, registration of vehicles and names. Does this break GDPR rules????

Appalling service. 1hr and 20 mins to deliver our car back to us (at 1.20am, I called at midnight, as pre-planned on the booking). The car driver left the car running, with the keys in the ignition and hazard warning lights on, came quickly to me at the pavement about 4 metres away, gave me the car park ticket to pay for and ran off before I could even get to the car to check it over. The cover of the driver wing mirror was missing and the central information display was no longer working (meaning no air con, sat nav, trip info, etc). I immediately called the company and was told to email and WhatsApp photos. The number wasn't even registered on WhatsApp and I still haven't heard back from the email. I got the car repaired and 2 fuses had been taken out of the fuse box!!! Have tried calling the number advertised as their complaints line and it just puts me in a queue and eventually asks me to leave a message. Sometimes it just cuts me off and says "number not available". This is not a trustworthy company. Do not use them.

AVOID AVOID AVOID!!!!!!!!!!!!!
Zero stars!! Absolutely useless. Made 30+phone calls no answer… eventually answers to say one hour!! People came after us and got their car. One lady had 500 miles on her car (plus an eaten subway wrapper), another had been contacted by her insurance for speeding!! (She wasn’t in the country). We had poor disabled people who were there before us still waiting nearly 3 hours… our car, after 2 hours and many phone calls finally arrived. When confronting drivers they would say “I’m only the driver”. Absolutely no interest. No care. No system in place at all for time of arrival. Absolutely disgraceful service. Please avoid this company. We will never use them ever again.

DO NOT USE THIS COMPANY! Can you give zero stars???Because that's what they deserve. First point is they meet at Short stay car park which is a trek from Departures if you have luggage and or kids. When arriving early hours of the morning phone just cut off a few times. Then someone from Brighton called me from a landline asking me which airport I was at!! Eventually answered mobile number and told me it would be 30 minutes wait. After 30 mins tried calling both mobile and landline no answer or hung up. After 40 mins rang again. Very angry guy said they would be there shortly!! Was not interested in what I had to say when he eventually arrived. Just said "contact claims" Others waiting in the car park were walked off down the road! My guess was to pick up their vehicles. It was dark and I would not recommend this company for lone female or in fact stay clear of them totally. It would appear all other " meet and greet" pick up from drop off car park.

I would strongly avoid using this company!
I arrived at the Short Stay & Pick up area as instructed and called their driver when we were 40 minutes away, on arrival there was no driver waiting, despite many phone calls with people that could barely speak English, still no driver! Eventually after about an hour I “met” a driver by the exit barrier, the whole experience was stressful before our holiday, the staff were rude, unhelpful and aggressive. The collection at the end of our holiday was also very poor and again we were kept waiting for about an hour and again after many phone calls! 39 miles were added to my car, it is not valet parking and it wasn’t meet and greet, it is also a 400-500 yard walk to the terminal. A disgrace.

No stars
Very poor pick up service on returning to Bristol airport
Numerous calls made to ask where our vehicle was
Rude/brusque staff
Many others in similar state or worse whilst we waited two hours !
No acknowledgement to complaint we made requesting refund
Do not use this company

This company goes under 3 different company names (maybe more), I’m not even complaining about terrible service and lack of communication, my complaint is they stole my card details from my purse I accidentally left in the car. The day after my car returned they were trying to use all the credit/debit card details that were in the car. It’s so obviously them. We contacted them and they did not care. Reported to police and fraud.

No rating what so ever car booked in for pickup 16/05/24 @ 11.00 called 6 times untill someone answered to meet me at airport,on arrival called again at least 10 times untill again someone answered before that phone was either cut off or just not answered,time when on they said someone was there no one turned up after waiting sometime had to make decisions so then had to pay over £20 to leave drop off zone and drive car to multi storey which I had no other choice or miss my flight.multi story car park is now going to cost me over £300 when I get back.and the number for their so called office is not recognised so can't even speak to them so all in all it's cost me over £450 absolutely f?????g despicable and I will be contacting my solicitor when I'm home

There really should be no stars!

My car was supposed to be under cover, fencing, cctv….. it was stolen!

Yes they had the keys!

No apology, refund parking or taxi which they said they would pay!

A complete rip off!

Horrible experience
It's not meet and great !!! I have booked it because had to travel with toddler alone and was thinking is more convenient . I was following all the instructions when drop off but when arrived to the short stay parking no-one was waiting there , tried to call but no answer , had to pay to exit the parking and tried to the drop off parking where no one again , start panicking because that took time and was about to miss the flight , eventually they answered the phone and had to drive back to the short stay parking - all that cost me £14 + another £6 to take the car out and additional 40 min , running with luggage and kid to the terminal which is quite of a distance from the parking
The driver that took the car said I have made a complain but have received nothing so far !
Never again , the worse experience I have ever had !

Do NOT use
Currently trying to recover my vehicle which is 45 minutes and 22 miles away on a patch of waste land
Police intervention in progress
Tesla tracking app has validated what is going on that paying customers don’t know

I'd give minus score if possible. This is not meet and greet. You need to leave cash in the car when dropping off. When I went to collect the car I had to wait in a nearby car park for half an hr. I called to be told my car was in a different car park, walked 10 mins with luggage to another car park, given wrong directions by someone who couldn't speak English and then finally collected my car to find the money I'd left to pay for exit fees had been stolen. Staff didn't want to know and refused to get a manager down. I had pay again to exit car park. Lied to, stolen from and fobbed off. For your sanity don't use this company