Registered and set up a new account online ready for a transfer of funds. Online set up was simple and efficient. Email query responded to well within the 24 hours advertised. A telephone call was an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So far so good . Opening the 1 year fixed account was easy . The online "signing the account application form" was a bit unusual . First time in 24 years of online banking have I done that and n... Se mere
Virksomheden har svaret
Unlike other companies that emphasises you will get a response to your questions etc. - Stream Bank respond within 24 hrs. Verbally, your Customer services speak with a clear English voice - which... Se mere
Virksomheden har svaret
Could have made opening the account totally idiot proof by pointing out that you have a proper bank account with them - unlike an account held with a B/Soc when transferring the opening funds. But fri... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
StreamBank is a new specialist Bank, founded to serve specialist property and savings customers with the best financial solutions, through the combination of experience, judgement and desire to find a solution.
Kontaktoplysninger
Capital Tower, 23rd Floor, Greyfriars Road, CF10 3AG , Cardiff, Storbritannien
- 02039626511
- savings@streambank.co.uk
- streambank.co.uk
4,6
Fremragende
148 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A very amateur outfit
A very amateur outfit, by their own admission.
For savers in Tim deposits, Stream Bank are limited by their internal software to handling funds in tranches of not more than £10,000. Therefore for £50,000, one received five messages for each transaction.
Secondly, capitalised interest is not paid out upon withdrawal of deposit, after the appropriate notice period. It is paid separately on the final day of the month in which withdrawal is made. For residual capitalised interest below £1,000, there is no interest earned in that period.
14. august 2023
Uopfordret anmeldelse
Besvarelse fra StreamBank
Tim, thanks for taking the time to write a review, we’re sorry to read you’ve had a bad experience when closing your account.
I believe you have been contacted by a member of the Customer Care team to see if they can help you with this matter.
Service not looking good at StreamBank.
Tried to withdraw funds today but website said "invalid details". I tried different amounts and got the same message. System said send them an email message or call them on 02039626511. I tried to call them on the phone number given but a message said "you can send a secure message" and then cut me off!
Things are not looking good for dealing with Streambank.
15. juni 2023
Uopfordret anmeldelse
Emailed a question before opening an…
Emailed a question before opening an account. No reply so far a week later.
23. maj 2023
Uopfordret anmeldelse
Opened a notice account with this lot…
Opened a notice account with this lot but didn't realise that, despite being a new challenger bank they use the dated, non user friendly and cumbersome online platform loved by old fashioned building societies. Then found much better rate so requested return of funds within 14 day cooling off period. Received email promising funds returned by the end of the day.
The funds didn't arrive so rang next morning to be told the only person allowed to authorise withdrawals was off so I could not have received my funds that day.
What do they do if the person is off for a fortnight?
Best avoid this lot until they sort themselves out and get a better online platform
17. maj 2023
Uopfordret anmeldelse
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