Registered and set up a new account online ready for a transfer of funds. Online set up was simple and efficient. Email query responded to well within the 24 hours advertised. A telephone call was an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So far so good . Opening the 1 year fixed account was easy . The online "signing the account application form" was a bit unusual . First time in 24 years of online banking have I done that and n... Se mere
Virksomheden har svaret
Unlike other companies that emphasises you will get a response to your questions etc. - Stream Bank respond within 24 hrs. Verbally, your Customer services speak with a clear English voice - which... Se mere
Virksomheden har svaret
Could have made opening the account totally idiot proof by pointing out that you have a proper bank account with them - unlike an account held with a B/Soc when transferring the opening funds. But fri... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
StreamBank is a new specialist Bank, founded to serve specialist property and savings customers with the best financial solutions, through the combination of experience, judgement and desire to find a solution.
Kontaktoplysninger
Capital Tower, 23rd Floor, Greyfriars Road, CF10 3AG , Cardiff, Storbritannien
- 02039626511
- savings@streambank.co.uk
- streambank.co.uk
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
If I could give zero stars that would reflect my experience
Applied online for Streambank's 1 year fixed rate server on May 1st. The online process was tedious compared to other bank offerings, but eventually you are given a user code and establish an appropriate password. You are then given a one time authentication code to access their website the first time and are informed that you might need to wait up to 3 hours for an account number and sort code to invest into this account.
So far so good.
After 6 hours I had not received an account number or sort code so duly phoned their contact number. I was held in a queue, no information was forthcoming about my position in the queue, but was informed that they were receiving a large number of calls and maybe I should use their ring-back service.
Oh dear alarm bells started to ring, you might expect this message if you were an established customer, but not when attempting to be a new one.
After 20 mins I selected their ring-back service and never received a call back so no way could I support their excellent customer service reviews as never managed to engage with them.
At 22.30 I still had no details about my account number or sort code on either their website or by email.
I used their website messenger to state that they can remove my account.
Fortunately I lost nothing but time, but have to say I was less than impressed with their performance.
Excellent Service
I have been shopping from liberty flight for many years now, always happy with the product, delivery & way to pay.
Customer Services is really excellent .
A SEEMLESS EXPERIENCE FROM BEGINNING TO…
A SEEMLESS EXPERIENCE FROM BEGINNING TO END WOULD CERTAINLY RECOMMEND
I was dealt with by a pleasant
I was dealt with by a pleasant, polite and helpful member of staff.
Very easy to talk to and gave first…
Very easy to talk to and gave first class advice. Will invest again.
Banking with Streambank has been a …
Banking with Streambank has been a consistently smooth and straightforward experience.

Besvarelse fra StreamBank
Clearly spoken staff

Besvarelse fra StreamBank
Happy to Bank with Stream
Happy to Bank with Stream, reliable, good customer services and competitive rates!
Easy to communicate with
Easy to communicate with, very helpful and friendly when opening an account that was not straightforward, but it all went very smoothly.
Easy to inderstand the maturity options…
Easy to inderstand the maturity options and to navigate my way to placing my cash for another year.

Besvarelse fra StreamBank

Besvarelse fra StreamBank
Excellent customer service
Excellent customer service. Quick response time and you actually get to speak to a human being. Would thoroughly recommend.

Besvarelse fra StreamBank
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







