Registered and set up a new account online ready for a transfer of funds. Online set up was simple and efficient. Email query responded to well within the 24 hours advertised. A telephone call was an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So far so good . Opening the 1 year fixed account was easy . The online "signing the account application form" was a bit unusual . First time in 24 years of online banking have I done that and n... Se mere
Virksomheden har svaret
Unlike other companies that emphasises you will get a response to your questions etc. - Stream Bank respond within 24 hrs. Verbally, your Customer services speak with a clear English voice - which... Se mere
Virksomheden har svaret
Could have made opening the account totally idiot proof by pointing out that you have a proper bank account with them - unlike an account held with a B/Soc when transferring the opening funds. But fri... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
StreamBank is a new specialist Bank, founded to serve specialist property and savings customers with the best financial solutions, through the combination of experience, judgement and desire to find a solution.
Kontaktoplysninger
Capital Tower, 23rd Floor, Greyfriars Road, CF10 3AG , Cardiff, Storbritannien
- 02039626511
- savings@streambank.co.uk
- streambank.co.uk
4,6
Fremragende
148 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Courteous service and extremely professional.
We have invested with StreamBank on a number of occasions and each time we have felt valued as customers. Any investment questions have been answered professionally and promptly by the team and we would not hesitate to make additional investments with this bank.
9. september 2025
Besvarelse fra StreamBank
We're really glad you had such a positive experience and have decided to stick with us. Thank you
Answer phones quickly and very informed.
1. september 2025
Besvarelse fra StreamBank
We're glad you had a good experience using our services.
Besvarelse fra StreamBank
Thanks for the positive feedback
Well informed and plan was…
Well informed and plan was straightforward - happy to save again with streambank
24. juli 2025
Easy processes and very experience…
Easy processes and very experience staff when you need assistance.
6. august 2025
Good interest rates offered
20. august 2025
Good communication and security
Good communication and security. Would prefer better interest rate tho!
15. august 2025
The customFixed bond transferer
The customer support were very helpful with transferring my 1 year fixed bond on to a new product with ease.
10. juli 2025
Great Bank
Easy set, great customer support, good selection of accounts with good rates of interest
6. juni 2025
Excellent rates of interest
Excellent rates of interest, good online functionality & prompt responses to messages !
17. maj 2025
It was easy to set up my new investment.
10. maj 2025
A very easy process made easier by the…
A very easy process made easier by the excellent online support
14. maj 2025
Reinvesting was quick and easy but …..
Reinvesting was quick and easy but I had to queried the use of the old account number for the new account as it can confuse accounting for tax purposes!
17. maj 2025
Besvarelse fra StreamBank
Thanks for giving this feedback. We're going to be amending the messages we send out to make this clearer.
Their rates are pretty reasonable
Their rates are pretty reasonable. The IT is pretty straightforward to use. It’s a bank so what you want is good rates , easy to get your money back and them not to go bust. So far so good 😂
10. maj 2025
Besvarelse fra StreamBank
We're glad you've had a good experience with us so far and hopefully you continue to do so.
Besvarelse fra StreamBank
Thanks for the positive feedback.
Beware of the sudden phone call!
I like Streambank but I often get a shock when logging into my account. My phone rings instantly with a 6-digit access code breathlessly delivered by an excited female voice with no introduction and then 'I repeat' and so on again and again. It's like those spy films in which top-secret information has to be given quickly before the enemy detects your whereabouts. Otherwise I've had good interest rates in three accounts. They could add a 'Call me now' icon to prevent the phone shock experience.
23. maj 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.