Stanstedairportparkingservices Anmeldelser 

It says the parking fee is £7.00 for up to 15 minutes at the drop-off area, and I parked for exactly 15 minutes but i have been charged £25. This is unbelievable; I don’t think any airport in the world charges such a high parking fee like this.

When coming back, there was no answer and finally i wae told to wait 30mins. After 45mins, i got a call back saying they want me to do a park and ride instead of my meet and greet that i paid for because they were so busy. No apologies whatsoever. I refused and they told me to wait for another 30mins. I ended up waiting for 1hr 45mins. Very rude and disrespectful to be honest.

I have used both the mid-stay for parking and collecting family/friends. All my experiences have been positive and I find signage easy to follow. Although I did get caught out when I went to collect a friend and came out of the car park and reentered within an hour which meant I would have to pay around £40 to exit but the customer service assistant was very kind when I explained why I reentered and allowed me to exit without charge. Thank you Stansted!

I would strongly advise anyone to avoid this car park service at the airport. From start to finish, the experience was nothing short of appalling.

When I first arrived at the location, I was told the minibus had broken down, meaning I had to drive myself to the airport. At no point did anyone inform me that I’d have to pay an extra £10 fee for this. I tried calling them throughout my holiday to speak with the car park manager, as the person on the phone originally told me the fee would be refunded. That refund never happened, and I was repeatedly promised call-backs that I never received.

When I returned from my holiday to retrieve my car, I was then told they don’t even have a minibus and that my car would be dropped off in 35 minutes. We ended up waiting 1 hour and 40 minutes, being lied to repeatedly on the phone — and I have records of those calls. To make matters worse, we were asked to pay the same fee again, despite everything that had already happened.

When the car finally arrived, it was in an unacceptable condition — filthy inside and out. Thankfully, I have video evidence from before the driver took the car and after it was returned. When I called to complain, I was simply told to “email” them, with no resolution or accountability.

This experience has now left me out of pocket for extra fees, huge delays, and the cost of a full valet because of how badly my car was returned.

I would not recommend this service to anyone. Completely unprofessional, dishonest, and frustrating from start to finish.

Left my car with them for a week. They hastily dropped the keys back to me and up and left before we could look the car over to check it. Upon inspection, we found some personal belongings including jewelery and money which had been in a sealed and closed compartment had been stolen and all pockets/compartments of the car had clearly been rifled in. We contacted them immediatley and had no response. Had a knawing feeling about them from the begining and should have trusted that. Having read other reviews, I can see I'm not the only one! Avoid.

WOULD NOT RECOMMEND

sent to the wrong car park on arrival. Then was called while going through security to say we needed to transfer £10 as the driver couldn’t get out of the car park.

On arriving back to the uk. They were 1 hour late. Called with the wrong vehicle. Said they were coming and hadn’t even left yet.

Now’ I have received a £170 fine because the driver over stayed in the drop off point. They have taken no responsibility. Laughed down the phone. Hung up on us. Answered the phone and left it on the side and making silly voices. Absolutely diabolical customer service. you won’t get any help if anything goes wrong. Would never go with this company again.

Booked the meet and greet. Turned up to the orange car park and met with a guy who had no official ID. Thought it was dodgy, but as I'd paid I went against my better instincts.

Came back to my car being dropped off with a broken bumper and covered in mud. I complained to the driver who took no responsibility. Took photos, and rang the number - given an email to send the pictures to.

I've given them to Monday to respond else i will issue county court / small claims proceedings.

Not happy and not going to be mucked about. Terrible.

Awful experience with this company avoid at all cost they ruined my holiday and scammed me out of 300 pounds took over one hour to return car even though was told half a hour

I used Stansted Airport Parking Services for Meet & Greet parking in April 2025. When my car (Toyota Prius) was returned on 27 April 2025, there was a visible scratch on the left passenger door that definitely wasn’t there when I dropped it off. I had provided images to prove before and after.
I immediately reported the damage with photos and followed up several times by email and WhatsApp. A manager named Sherdil Cheema acknowledged the issue and confirmed that £84 compensation would be paid within 14 days. Despite this written promise, no payment was ever received, and my messages have since been ignored.
It’s been over two months since they agreed to reimburse the repair cost and I chased another time without result. My messages were ignored completely. I’ve wasted a lot of time chasing a simple resolution, and the lack of professionalism has been very disappointing.
I would strongly recommend that others avoid this company if you value your vehicle and your time.

Upon collection of my vehicle, it was clear that my car had been tampered with while in your care.
When the driver returned my car to me, all of the vehicle’s electronics had been reset, suggesting the battery had been disconnected or removed at some point. In addition, the glove compartment was open, and the internal panel where the wiring is located had clearly been interfered with.
This strongly indicates that someone has accessed or tampered with the car during the period it was under your control. I immediately went to the Meet and Greet office at Stansted Airport to report the issue.
However, I was told that the service was operated by a “third party” and had nothing to do with them.
To make matters worse, this all occurred at 1:00 am on 26th October 2025 and they also stole my leather Jacket, so beware of the 3rd party

Drivers have no official id when collecting car. 40 minutes late delivery on return and handbrake handle broken by company. Driver didn't communicate with us to inform of the damage and now 3 weeks later I'm still trying to contact them to accept responsibility for the damage. Some WhatsApp communication I've received in this process bears little relationship to English. My advice, DON'T use this company!!!!

I am writing to raise a serious complaint regarding the condition of our car after leaving it in your parking facility. We paid for parking and left the car in your care while we were away in Spain for three days. Upon our return, my wife and I found that our car had been severely damaged.

This car is brand new, and the extent of the damage clearly indicates that it was involved in an accident while under your responsibility. When we reported the issue, we were simply told that “these things can happen” — which is completely unacceptable. Because of this incident, our car has been in service for repairs, and its value has now significantly decreased due to the damage. Accident can happened but not that serios in a car parking that should be safe and also few pounds disappear from the car and also the emergency key missing(smart four for) if you need more details to prove my evidence ask me please.

Do not book with this company. It reads good but even if you book a medium stay car park, surprise you get upgraded to meet and greet! They have no car park instructions prior to booking, you book and directed to go to the orange medium car park, which will cost you an extra £10 hand your key to a stranger, its driven to an unknown location (probably a street in Harlow) you come back and it will cost you another £10. The site says go to the reception and you will be chauffeured to the airport, why not mention the location. Also you canot use a dash cam or tracker, why not? Because you would be able to see your car being used as a taxi moving people back and forth and where it it eventually parked. This company has no affiliations with Stansted Airport. Avoid, total con avoid

I booked meet & greet parking at Stansted (booking reference GL-STN-177842) and later received a Parking Charge Notice (PCN). I contacted Stansted Airport Parking Support, who said my case was forwarded to SC Parking Ltd, but I’ve had no update from either company.

I tried calling 020 3929 2689 the first time someone answered, but as soon as I mentioned I had a ticket, they went silent and hung up. Since then, I’ve called multiple times and now they don’t answer at all (blocked my number).

The lack of communication and accountability between the booking platform and the operator is unacceptable. I’ve had no support resolving this issue, and I’m left completely in the dark about my vehicle and this unfair charge.

Avoid this company there are plenty of parking providers at Stansted who actually respond to their customers.

Update: I kept chasing them through their website chat and the WhatsApp number I found. They respond to me at first as if I were a new customer, but as soon as I mention that I have a PCN, they stop replying. Definitely something dodgy going on here. My recommendation: avoid them at all costs. It’s better to use a taxi or the Stansted Airport Long Stay car park.

Vehicle returned with damage to front wing. Reported damage to support with videos before and after and heard nothing for three weeks. I sent numerous emails and had no replies. They eventually offered me half of the damage cost. Eventually I threatened to take them to small claims court and they paid. This was after five weeks.

not worth the agro, arrived at the airport, random guys asked for my keys with no uniform of the company or no id badges so could of been anyone. when i arrived back from my hols, i called the number he said be with me in 35mins to 40 mins he arrived at the gate in 14mins. approached my car and it was filthy and my drivers car mat was mud everywhere and up my seats and arm rest. I explained to the guy this is not acceptable he shrugs he shoulders tells me to contact customer services which I have emailed them and not one response. I also had to pay £18 to leave the carpark because he arrived early. joke this company.

Car misused, zero response to complaints, avoid this company!!!
I booked meet & greet parking with Stansted Airport Parking Services at Stansted in Sep 2025. On collection, I found my car had been driven 141 miles while I was away. Items inside were disturbed (child seat in the boot, window shade removed), the rear floor mats were dirty, and it was clear the vehicle had been misused — likely as a taxi.
I raised this immediately with the company, sending photos and details, but my emails have been completely ignored.
This is a clear breach of trust. When you hand over your car for airport parking, you expect it to be safely stored, not taken on unauthorised journeys.
I strongly advise avoiding this operator and booking only with the official Stansted Airport parking service or a provider accredited by the British Parking Association.

We use Stansted Airport parking services for the meet and greet service.
As instructed we called the phone number supplied when we got through customs at Stansted.
It took them 1.5 hours to deliver our car back to us at the arranged location .
There was mud all over the exterior and interior, including the internal doors, obviously parked in a field or similar.
Absolute disgrace of a company.
After complaining about the horrific service, they offered us 20% off our next booking.
As if he would ever use them again.
Avoid!!!!!!

What the flying Saucer did we just experience. Managed to find this unofficial car park eventually! Called when we were 30 mins away as requested, was greeted with a card machine asking for 20.00 for the two of us to be dropped off to airport and collected, waited for more people to arrive before they would drop us off at the airport! Which isn’t outside the airport it’s in a hotels car park approx 10/15 mins away, ( I”m assuming to avoid charges) We only just managed to get our flight making it very stressful and rushed due to their delay in dropping us. We had a lovely holiday, but I was honestly dreading what we were going to face on our return, half expecting not to see our new car again!! We called them, they answered on the third attempt!!!!they said 15 mins, an hour and a half later after waiting outside in the cold in the early hours of the morning, we were collected but of course after he’d dropped off some passengers! Honestly, the worst experience before and after travelling I’ve ever experienced… I only read the reviews after we dropped off car! MY MISTAKE!!! READ REVIEWS, AVOID, PAY MORE… I don’t know how these crooks are still in operation, charging over the odds, inferior service, rude unhelpful!!! I feel like we had a lucky escape!!! I would hate for anyone old, frail or anyone with young children to experience this!!!!

DO NOT USE this company !!!! Car covered in mud , dirty tissues and a half finished can of Red Bull left in car…..not mine! My car was spotless when I dropped it off! I’m not going to leave this until I get this company moved out of Stansted Airport . I emailed them yesterday…..no reply. Now taking this to TV and Media. Thankfully I know some useful people! AVOID!!! I’d hate someone to pay and have the disgusting service I had.