Order came in quickly, cigars in good condition. So far smoked one cigar and it was very nice, maybe a touch dry but still a good smoke.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Είμαι πολύ χαρούμενος από την συνεργασία μου με την SoloCigars! Είναι μια σοβαρή και αξιόπιστη εταιρεία , με πολύ καλό service , με ένα έμπειρο και πολύ φιλικό προσωπικό! Είμαι χαρούμενος που συναλ... Se mere
Box of 10 Behike 54 cigars were so dry that 4 out of the 10 cracked in my humidor. The other 6 did rehydrate without issue. This is the first time it's happened out of ~10 orders. Unfortunately,... Se mere
Virksomheden har svaret
Natalie Villamonte has been fantastic. She helped solved many issues. She acted professionally and was very patient with me. Excellent service. However your Cigar GroupSupport Team kept sending em... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
SoloCigars is an Authorized Duty-Free Retailer of Habanos since 2003. Cuban cigars for sale online such as Cohiba, Montecristo, Partagas, Hoyo De Monterrey.
Kontaktoplysninger
Calle 65 No 20 San Francisco, 10000, Panama City , Panama
- +1-(800)-807-8526
- info@solocigars.com
- solocigars.com
4,1
God
347 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Perfection.
Great selection at a reasonable price. Payment was easy, delivery fast for international and the customer service was excellent.
4. april 2024
Great and professional customer service…
Great and professional customer service ! Thank you
6. februar 2024
Great customer service!
5. december 2023
Responsive to my needs
Responsive to my needs
Expeditious with their actions
Courteous
27. november 2023
Solo came through for me in a tough…
Solo came through for me in a tough situation. Thank you for a great experience!
27. november 2023
Cigars not as represented
SoloCigars corrected the situation to my satisfaction and have worked hard to keep me as a customer.
28. november 2023
Uopfordret anmeldelse
Besvarelse fra SoloCigars
Hello Mr. Kreiner
I hope you have a nice day.
We appreciate you taking the time to let us know about your concern.
Your sales advisor is following up on your case and will provide you with all the necessary information regarding your discomfort.
But I can guarantee you that we will reach a timely solution for you.
Please stay in touch with us as we will be updating you via email.
Sincerely!
Isnela Solis
Junior Supervisor
Customer Service and Goods are fantastic.
I have ordered from Solo a few times with great results and pleasure. My last order was no different. Three smokes appeared damaged and they immediately decided to send my three replacements. That is really great as Customer phone service is very important when you 10,000 miles away. Thank you Solo.
9. november 2023
Cigars are always fresh
30. oktober 2023
Aksana is terrific
30. oktober 2023
The condition of the cigars were not in…
We order from them always and always a 5 stars. The condition of the cigars this last order were not in good shape this time. They been sitting in my humidor for a few weeks now. Delivery time was great.
18. oktober 2023
Besvarelse fra SoloCigars
Mr. Angelone,
We kindly would like to invite you to reach us at info@solocigars.com with further details about your experience so we can help you better.
We look forward to having the pleasure of assisting you in the near future.
Dax Puero-Franco
Customer Service Team
My order came in perfect condition
My order came in perfect condition. I really like ordering from you.
6. oktober 2023
Reliable supplier with a good choice…
Reliable supplier with a good choice of cigars, Fifth order and still a customer
2. oktober 2023
Each time I have ordered cigars I have been impresssed
Each time I have ordered cigars I have been impressed with the ease of the website’s navigation, the quality of the cigars and reliable delivery. Your selection of cigars is also quite remarkable.
22. september 2023
Very prompt delivery and very good…
Very prompt delivery and very good customer service
22. september 2023
I sent you an email to find out if…
I sent you an email to find out if taxes could be avoided and your response was misleading and in the end I paid 300% in taxes.
7. september 2023
Besvarelse fra SoloCigars
Hi Mr. Aljammaz,
I completely understand your concerns, and I sincerely apologize for any inconvenience you've experienced. Shipping and customs procedures can be unpredictable at times, and we do our best to ensure smooth deliveries.
We look forward to having the pleasure of assisting you in the near future.
Dax Puero-Franco
Customer service team
every things is perfect...d'ont change!
28. august 2023
A very reputable business.
Thanks for compensating for the lost shipment. Solo is a great company to deal with and you deliver what you promised.
22. august 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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