Order came in quickly, cigars in good condition. So far smoked one cigar and it was very nice, maybe a touch dry but still a good smoke.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Είμαι πολύ χαρούμενος από την συνεργασία μου με την SoloCigars! Είναι μια σοβαρή και αξιόπιστη εταιρεία , με πολύ καλό service , με ένα έμπειρο και πολύ φιλικό προσωπικό! Είμαι χαρούμενος που συναλ... Se mere
Box of 10 Behike 54 cigars were so dry that 4 out of the 10 cracked in my humidor. The other 6 did rehydrate without issue. This is the first time it's happened out of ~10 orders. Unfortunately,... Se mere
Virksomheden har svaret
Natalie Villamonte has been fantastic. She helped solved many issues. She acted professionally and was very patient with me. Excellent service. However your Cigar GroupSupport Team kept sending em... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
SoloCigars is an Authorized Duty-Free Retailer of Habanos since 2003. Cuban cigars for sale online such as Cohiba, Montecristo, Partagas, Hoyo De Monterrey.
Kontaktoplysninger
Calle 65 No 20 San Francisco, 10000, Panama City , Panama
- +1-(800)-807-8526
- info@solocigars.com
- solocigars.com
4,1
God
347 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Outstanding company
Outstanding company, the follow up was great and what a credible group. Package was lost and replaced free of charge.
Thanks to everyone at the Solo Team
Best,
Richard
17. juni 2025
I had problems with deliveries and Solo…
I had problems with deliveries and Solo corrected the problem. TY Solo!
19. juni 2025
Great cigars as always.
Great cigars as always and great customer service in making sure the cigars got to me.
6. maj 2025
Besvarelse fra SoloCigars
Hello Mr. Rutman,
We appreciate your contact today.
We truly regret that your order has not arrived as scheduled, as we understand how important it is for you to receive your products in time.
Unfortunately, in occasions, situations with local customs can occur and we deeply regret any discomfort caused due to this situation.
Due to this, we have proceeded to resend this order to you as soon as we were notified by our Orders Team.
We truly value the time you took to share your experience and we always take our customer's feedback to offer a better service.
We appreciate having you as a customer and we always encourage you to contact us directly through our CS channels at info@swisscubancigars.com as we have a 100% satisfaction guarantee towards our orders.
Sincerely,
Delineth M.
Customer Service Team
attention to details
9. maj 2025
Great prices
Great prices, fast and reliable service and great communications. The Cigars are well packaged and arrive fresh and ready to enjoy!
10. april 2025
Cigars never delivered.
24. marts 2025
Besvarelse fra SoloCigars
Dear Mr. Cirillo
I hope you have a nice day,
We appreciate you taking the time to share your experience with us.
We fully understand your concern and apologize for the inconvenience.
Since the original order was not delivered due to issues with the post office and local customs, we reshipped it in a compensatory order, which is being held in transit to the next distribution office for delivery.
If you would like further information about this case, please contact us by email (info@solocigars.com) or call us at +1 (800) 807 8526.
Sincerely,
Isnela Solis
Junior Supervisor
Very fast shipping
Very fast shipping! Great cigars all the way around a pleasant experience
25. marts 2025
Very fast service
15. februar 2025
Natalie Villamonte has been fantastic
Natalie Villamonte has been fantastic. She helped solved many issues. She acted professionally and was very patient with me. Excellent service.
However your Cigar GroupSupport Team kept sending emails wanting to close my case. Never experienced a CRM team so anxious to get rid of the customer.
28. januar 2025
Great cigars great service not a…
Great cigars great service not a complaint in sight.
9. januar 2025
As always
As always, ordering is a very easy process.
When I had an issue once and called customer service they did everything they could to fix the problem.
19. december 2024
I have been purchasing cigars from Solo…
I have been purchasing cigars from Solo for the last 7 years.
I have never been disappointed with quality and freshness with there cigars .
Montecristo #2 is my go to cigar
10. december 2024
My cigars always come in good condition…
My cigars always come in good condition and on time.
28. november 2024
Dette er Trustpilot
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