Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreci... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The drivers are courteous and punctual, and the vehicles are consistently clean, well-maintained and presentable. The airport staff are equally courteous, helpful and professional.
What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained ade... Se mere
Virksomheden har svaret
Greetings, Please could you confirm if Simplaa Rides and SimpliRide are same company. Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Simplaa — Rides Made Simple Forever Simplaa is a UK-headquartered transport technology company offering airport transfers, city rides, and luxury chauffeur services. We connect passengers with nearby, licensed drivers in minutes through our easy-to-use app and online booking platform. What we offer: Airport Transfers — Stress-free pickups and drop-offs at major UK airports with Meet & Greet, real-time flight monitoring, and child seats on request. City Rides — On-demand local rides available 24/7. Book instantly and get matched with a nearby licensed driver. Chauffeur Services — Premium, flexible rentals for every journey — whether it's business travel, special occasions, or executive transport. Our 24/7 support team is always on hand to help with your bookings. Book online or download the Simplaa app to get started.
Kontaktoplysninger
Storbritannien
- +44 208 866 7755
- support@simplaa.com
- simplaa.com
4,6
Fremragende
141 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awesome Ride
I lenjoyed every bit of the ride, the driver was friendly, patient and professional.
Good job
1. april 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Adetola. Nothing in our fleet is more than 5 years old, so the ride should be the easy part every time.
Peterside was pleasant and very…
Peterside was pleasant and very professional.
Will definitely use them all over again and recommend to anyone.
Thanks for the excellent service. 😊
1. april 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Adedayo. The fare is fixed when you book, so there's nothing to negotiate next time.
Besvarelse fra Simplaa
Thank you, Falola. Every driver we send out is licensed and DBS checked before their first job.
The pick up was timely and great
The pick up was timely and great. The car was also very nice. It was a great experience with little stress. I recommend simplaa
31. marts 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Bamidele. Nothing in our fleet is more than 5 years old, so that part is never left to chance.
Had a wonderful experience with Mr…
Had a wonderful experience with Mr Victor today from Gatwick. He was pro
fessional, humble and helpful throughout the journey. He even allowed us carry an extra bag. The journey was smooth and we arrived at our destination on time.
23. marts 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Anthony. We track the flight into Gatwick, so the driver is there when you actually land.
Easy pick up
Easy pick up, friendly staff and the pre arrangements and communication was top notch, driver was on point experience was awesome!
2. marts 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Olubiyi. Our call centre is open 24 hours, so the arranging never has to wait for office hours.
Great Experience
I had a fantastic first-time experience here! Mr. Petersfield was an exceptional driver - extremely helpful, friendly, and courteous. Great job, team! I'll definitely be recommending your services to others.
2. marts 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Ayomikun. We meet you in arrivals with a name board, so a first time booking still feels sorted.
Great service
Great service, patient waiting, straightforward booking.
28. februar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Michael. The fare is agreed up front and it doesn't move, which is what makes the booking straightforward.
My good experience riding with Simplaa
I have to give a big applaud to Taiwo, the driver who took me. He was patient, polite and very professional. His car was very comfortable.
My baggage took so long to be picked but he did not complain. I am aware that he paid a lot more than expected for parking as well. The company and driver communicated effectively.
Thank you to Simplaa and Taiwo.
27. februar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Deborah. A slow baggage hall shouldn't become your problem. Our call centre is open 24 hours if anything ever needs sorting on the day.
Good timing Good follow up and checkin…
Good timing Good follow up and checkin great communication!!
27. februar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Funmilola. We track the flight, so the timing looks after itself.
All thanks to the driver that drove me…
All thanks to the driver that drove me to the airport today(26/2/2025),he is a God sent and God worked through him for me not to miss my 9:15 am flight to Lagos. He is kind, polite and has outstanding character that differs him from others and I must commend him for that. He arrived at the agreed time but I was sleeping and the worst of it was that,he said he was calling but my number wasn't going through. He had to do all he could to ensure he knows the particular flat I stay as there are many flats there. Finally he came and knocked at my door,that was when I realized that I have kept the driver waiting for so long which I apologized.
He didn't turn back to say after all I have being paid. He exercised patient and drove me to the airport in a cheerful manner as if nothing happened and he also assisted me to carry my luggage. God will continue to bless him and the entire airport taxi team. I will always recommend airport taxi any day any time. God bless you all.
26. februar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Assumpta. Waiting rather than driving off is what we expect when a phone won't connect. Our call centre is open 24 hours, so there's always another way to reach us.
The driver was friendly and hospitable
The driver was friendly and hospitable. He made sure the car ride was comfortable and showed me landmarks on the way from the airport to my destination. Overall I rate this service a 5 stars
24. februar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Favour. Every driver we send out is licensed and DBS checked.
Great experience.
Quick response
Cordial customer service
Smooth driving.
Altogether, I'm glad I chose them for my journey.
9. februar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Adeleke. Nothing in our fleet is more than 5 years old, so a smooth ride is the standard.
Good service will recommend it
Good service will recommend it, though a bit late at pickup but I didn’t mind.
The early drop-off compensated. Neat and spacious car and an experienced and courteous driver.
Cheaper as compared to other services also.
3. februar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you for the honest note. Late is late, even when the drop-off makes up for it, and we'd rather be on time. We track the flight so the driver knows when you're actually down.
It was a really pleasant ride
It was a really pleasant ride. I received amazing and quality service and will recommend Simplaa.
9. februar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Teni. We meet you in arrivals with a name board, so the start of the trip is never the stressful bit.
Excellent service
The driver was polite and professional. The customer service agent was courteous and ready to support. The taxi service is recommended.
8. februar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Sayo. Our call centre is open 24 hours, so there's someone to support whatever time you travel.
They were 45mins late
They were 45mins late, I didn’t even get a message u until 15mins after I already got my baggage so I kept walking around with suitcases after a long flight, the driver was very rude and kept using trigger words like calm down even though I didn’t shout once but I was assertive in letting them know how terrible their service is, won’t be using these guys and also air peace for orchestrating this shambolic taxi firm
7. februar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you for writing this, Junior, and we're sorry it went that way. Being left walking the hall with your bags after a long flight is the opposite of what you booked. If you email support@simplaa.com we'll pull the trip up and look at what happened.
Most times I don’t have time to write…
Most times I don’t have time to write reviews, but we need to encourage good services . I recommend this taxi services 10/10, initially I was very skeptical about making payment before and scared I was going to be disappointed and stranded but immediately my plane landed I got a call and a message from them, they followed through and picked me up immediately, the car was neat , spacious and the driver was very lovely, the ride was very smooth and above all it was cheaper than other options. Value for money… I highly recommend
24. januar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Ezra. Paying before you've met anyone is the bit that worries most people. The fare is agreed up front and doesn't move, so there's nothing waiting at the other end.
Excellent service
Excellent service, neat and comfortable car and driver was very polite and helpful. This is my second time of using this service and it's been wonderful both times. I will recommend them always and will use them as well.
25. januar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Ekom. Nothing in our fleet is more than 5 years old, which is why the second trip felt like the first.
What a fantastic ride!
What a fantastic ride!! I learnt a few things on the way and with so much comfort I would recommend this service to anyone looking to travel to the UK👏🏾👏🏾
23. januar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Chimsom. Every driver we send out is licensed and DBS checked, so you're in good hands whoever turns up.
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