Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreci... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The drivers are courteous and punctual, and the vehicles are consistently clean, well-maintained and presentable. The airport staff are equally courteous, helpful and professional.
What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained ade... Se mere
Virksomheden har svaret
Greetings, Please could you confirm if Simplaa Rides and SimpliRide are same company. Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Simplaa — Rides Made Simple Forever Simplaa is a UK-headquartered transport technology company offering airport transfers, city rides, and luxury chauffeur services. We connect passengers with nearby, licensed drivers in minutes through our easy-to-use app and online booking platform. What we offer: Airport Transfers — Stress-free pickups and drop-offs at major UK airports with Meet & Greet, real-time flight monitoring, and child seats on request. City Rides — On-demand local rides available 24/7. Book instantly and get matched with a nearby licensed driver. Chauffeur Services — Premium, flexible rentals for every journey — whether it's business travel, special occasions, or executive transport. Our 24/7 support team is always on hand to help with your bookings. Book online or download the Simplaa app to get started.
Kontaktoplysninger
Storbritannien
- +44 208 866 7755
- support@simplaa.com
- simplaa.com
4,6
Fremragende
141 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Reliable Airport Transportation Service
The drivers are courteous and punctual, and the vehicles are consistently clean, well-maintained and presentable. The airport staff are equally courteous, helpful and professional.
14. oktober 2026
Trip to and from UK
I was fully satisfied with Airpeace and the drivers. It was a perfect experience.
19. oktober 2026
Very disappointed in the so called…
Very disappointed in the so called Simplaa. The messed me up so badly. Wasted my time for an hour and still didn't give me a driver from Heathrow Airport. The promised to compensate me and till now didn't do anything. So bad . So bad 👎 😫 😞 😩 😪
11. oktober 2026
Great experience with Simplaa
Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreciate the good service and would definitely recommend them!
4. oktober 2026
Besvarelse fra Simplaa
Thank you, Mahe. Glad the airport transfers ran on time at both ends, in England and back home in Abuja. We track your flight, so the driver's there when the plane lands.
Besvarelse fra Simplaa
Thank you, Adeniyi. Glad booking was easy. The fare is agreed up front and fixed, so the price you book is the price you pay.
The drivers were excellent and…
The drivers were excellent and friendly. The communication from office staff was very good. The rides were fantastic.
27. september 2026
Besvarelse fra Simplaa
Thank you, Anthony. Glad the office kept you updated between trips. Our call centre is open 24 hours, so there's always someone to answer.
What was important was the fact that I…
What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained adequate communication.
12. september 2026
Besvarelse fra Simplaa
Thank you, Isaac. That's the idea: you walk into arrivals and we meet you there with a name board.
I can’t comment because I didn’t use …
I can’t comment because I didn’t use Simpla yet I was recorded as having used! What dishonesty!
27. september 2026
Uopfordret anmeldelse
Besvarelse fra Simplaa
We're sorry about this. We'd like to find out how you came to be recorded as a customer when you haven't travelled with us. Please email support@simplaa.com with the email address or phone number the message came to, and we'll look into it.
The act of timely pickup and the…
The act of timely pickup and the friendly nature of the drivers and the ground staff
13. september 2026
Besvarelse fra Simplaa
Thank you, Joe. Glad the airport pickup was on time and the team made you welcome. We track your flight, so the driver's there when the plane lands.
Simplaa Rating
Driver was very accommodating. Had a lot to talk about during transit, made it a fun ride.
Won't mind using same team on my next visit.
6. september 2026
Besvarelse fra Simplaa
Thank you, Samson. Glad the driver made the trip a good one. All our drivers are licensed and DBS checked, and we'd be happy to drive you again on your next visit.
It was an Excellent Service 💯. I had a very great experience. Kudos, keep it up
It was a Great experience. The service was timely, Good, respectful and experience Driver
13. september 2026
Besvarelse fra Simplaa
Thank you, Victor. Glad the airport pickup ran on time. We track the flight, so the driver's there when the plane lands.
Besvarelse fra Simplaa
Thank you, glad the airport transfer went well. The fare's fixed and agreed up front, so there's never a surge price.
Besvarelse fra Simplaa
Thank you, Danjuma. Sorry the driver was late, that's not how the pickup should go. If you email support@simplaa.com with your booking, we'll look into what happened.
Your drivers are very professional and…
Your drivers are very professional and the partnership reward experience with Airpeace is commendable
5. september 2026
Besvarelse fra Simplaa
Thanks Victor. Good to hear the drivers were professional on your airport transfer. Every one of them is licensed and DBS checked.
The driver was professional
The driver was professional. Help me with my luggage. Safe driving. The information provided by the service provider was very helpful.
31. august 2026
Besvarelse fra Simplaa
Thank you, Maeyen. Glad the driver helped with your bags and that the information was clear. Our call centre's open 24 hours, so there's always someone to ask before an airport transfer.
driver was professional and nice
28. august 2026
Besvarelse fra Simplaa
Thank you for the review. Glad the driver looked after you on your airport transfer. All our drivers are licensed and DBS checked.
Besvarelse fra Simplaa
Thank you, Ifeanyi. The price we quote is the price you pay, no surprises at the end.
Driver was waiting for us displaying…
Driver was waiting for us displaying our names. Ride was smooth and driver was courteous.
19. august 2026
Besvarelse fra Simplaa
Thank you, Tunde. We watch the flight, so the driver's already waiting whether you land early or late.
Besvarelse fra Simplaa
Thank you, Patricia. None of our cars are more than 5 years old, so that's what you'll get every time.
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