Really great experience with Vehicle Multimedia Systems. They were very communicative throughout and made the whole process easy. Ray was great on site and helped replace the Android screen in my... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
"VMS is undoubtedly the go-to car media shop for all your needs. Mr. Ray, the owner, and his second in command, Mr. Jay, provide impeccable service. They're honest, kind, and passionate, ensuring ever... Se mere
Virksomheden har svaret
Ray was very friendly and had the box installed within 30 mins. I now have fully functional CarPlay whilst still being on the OEM BMW screen. Transitioning between the car’s system and the CarPlay is... Se mere
AVOID AT ALL COSTS PLEASE!!!!!!!!!! Brought a device APRIL !!!!! JUNE we still have no product or installation. All items and accessories. Paid £500 . Received nothing . Constant chasing of t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The leading vehicle automotive upgrade specialists. We pride ourselves in providing your vehicle with the latest Android Screen, Carplay Boxes and accessories. We have retrofits available such as Apple CarPlay/Android Auto, Reverse Cameras, Rear Parking Sensors, Ambient Lighting and much more for your car. We aim to have products available for almost every vehicle on the market whilst also having engineers readily available across the UK to help with the installation process should wish to include the service with your purchase! With top professionalism and helpful staff, it is a no brainer to come to us for your vehicle upgrades without breaking the bank - shop with us today!
Kontaktoplysninger
Bridge View Court, 19 Grange Rd, SE1 3BT, London, Storbritannien
- 0808 188 9019
- contact@vehiclemultimediasystems.com
- vehiclemultimediasystems.com
4,5
Fremragende
141 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really impressed with how supportive…
Really impressed with how supportive and helpful VMS are! Their friendly approach, professionalism and willingness to help really stand out. It’s clear they care about providing a great customer experience and making the whole process as straightforward as possible. Would definitely recommend VMS to anyone looking for dashcam installation services!
24. oktober 2026
Uopfordret anmeldelse
Poor business and services unbelievable…
Poor business and services unbelievable response time when it comes to taking your money but experiencing there fitting process was a joke never would recommend to anyone else
13. oktober 2026
Besvarelse fra Vehicle Multimedia Systems
We strongly disagree with this review, as it gives a very misleading and unfair account of what actually happened.
Our engineer completed the installation and tested the screen with you present, confirming that everything was working perfectly. However, you was in a rush to leave and decided to get involved in the process of closing up the vehicle. During this, you accidentally damaged a wire, which resulted in the vehicle not starting and also affected the screen we had installed.
Despite this being caused by the your own actions, we did not walk away or leave you to deal with the situation. After the vehicle was repaired by a third-party company, our engineer returned, at no additional cost, to re-setup and configure the screen.
In other words, we went out of our way to put things right, even though the damage was not caused by our workmanship. We absorbed additional time and costs to ensure you was not left without a working installation.
To then receive a review suggesting that our fitting process was a "joke", without any mention of your own involvement or the lengths we went to resolve the situation, is frankly disappointing.
We are one of very few that are fully insured in this field, with experienced in-house engineers. We are happy to take responsibility when something goes wrong due to our workmanship and rectify. We believe this review fails to represent the full facts and the level of service we provided.
Great communication and very…
Great communication and very knowledgeable staff, I would definitely recommend and use again.
4. oktober 2026
Good communication throughout
Good communication throughout, literally came to my home to install and done to professional standard. Would recommend!
31. august 2026
Uopfordret anmeldelse
Great service
Good communication, explained about the use of the equipment. Friendly, helpful guys, would highly recommend
31. august 2026
Uopfordret anmeldelse
The service was truly very fast
The service was truly very fast, and the dashcam installation was successfully completed in a short time.
19. august 2026
Uopfordret anmeldelse
Really great experience with Vehicle…
Really great experience with Vehicle Multimedia Systems. They were very communicative throughout and made the whole process easy.
Ray was great on site and helped replace the Android screen in my car. He was friendly, knowledgeable and got everything sorted without any fuss.
Really happy with the outcome and would definitely recommend them.
19. august 2026
Uopfordret anmeldelse
First class service from start to finish
First class service from start to finish
Very happy will use again
17. august 2026
Uopfordret anmeldelse
Fast efficient service
Really fast service. Responded to my message instantly. Ray was very friendly and helpful. And even did the service at the shopping village so we could do something while we waited. Would definitely go back again. 2nd time this has been done for me and will continue to return for future vehicles
17. august 2026
Uopfordret anmeldelse
Ray was clearly very good at what he…
Ray was clearly very good at what he does. Knew exactly where to look to resolve the issue on my bmw m5 and sorted it efficiently. Would definitely recommend.
11. august 2026
Uopfordret anmeldelse
Thank you Ray
Ray was very friendly and had the box installed within 30 mins. I now have fully functional CarPlay whilst still being on the OEM BMW screen. Transitioning between the car’s system and the CarPlay is very simple and feels like it was there from factory. Overall I am very happy with the product and installation
11. august 2026
Uopfordret anmeldelse
Very responsive and did the install…
Very responsive and did the install quickly as soon as the unit was in.
23. juni 2026
Uopfordret anmeldelse
Great CarPlay
Great shop - super responsive on WhatsApp, very knowledgable & got the CarPlay working perfectly! Recommend using these guys.
3. juni 2026
Uopfordret anmeldelse
AVOID AT ALL COSTS PLEASE!!!!!!!!!
AVOID AT ALL COSTS PLEASE!!!!!!!!!! Brought a device APRIL !!!!! JUNE we still have no product or installation. All items and accessories. Paid £500 . Received nothing . Constant chasing of technicians. Cancelled installation dates last minute. Very unprofessional. I WILL BE DOING SMALL CLAIMS AS THERE ARE TAKING NO RESPONSIBILITY.
-Technition came first to install when came couldn't due to my oem device not working so i purchased and installed a brand new oem device. Upon installation found out he had left 6-7 screws missing out my centre console and oem device so it rattles.
- SINCE installation of my new device trying to nail down dates for him to come is non existant . Poor communication. Doesnt even respond to me.
AVOID PLEASE DO NOT USE!!!!
NEVER EXPERIENCED SERVICE LIKE IT EVER!
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Vehicle Multimedia Systems
Hi,
We are struggling to understand the basis of your complaint.
Following your order, our engineer attended within the agreed timeframe to carry out the installation. However, the installation could not be completed due to a fault with your vehicle’s OEM system, which was outside of our control and required rectification before any installation work could proceed.
You have since informed us that the OEM fault has now been resolved. As we have already explained on multiple occasions, the engineer is currently away and unavailable. He has confirmed that upon his return, he will contact you directly to arrange a new installation date.
It is unreasonable to expect the engineer to cancel existing commitments, reschedule other customers, or return from leave at short notice simply because your vehicle is now ready for installation. We have fulfilled our obligations by attending when originally booked and have continued to communicate with you throughout the process.
The reason you have not received a direct response from the engineer is because he is currently away and not working. Despite this, our office has continued to respond to your enquiries and keep you updated.
The situation has been explained clearly and repeatedly. Once the engineer returns, your installation will be scheduled accordingly.
Exceptional service
Exceptional service, helpful in teaching me how to navigate the system after its been installed. High quality product with experienced mechanics installing the car play. Have already recommended to my friends and family and this is a game changer for your car.
30. maj 2026
Uopfordret anmeldelse
10/10 service and communication
10/10 service and communication. Will use again
31. maj 2026
Uopfordret anmeldelse
The guys were helpful and very…
The guys were helpful and very professional!!!
30. maj 2026
Uopfordret anmeldelse
Great product and service- really…
Great product and service- really efficient and nice guys.
21. maj 2026
Uopfordret anmeldelse
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