Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreci... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The drivers are courteous and punctual, and the vehicles are consistently clean, well-maintained and presentable. The airport staff are equally courteous, helpful and professional.
What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained ade... Se mere
Virksomheden har svaret
Greetings, Please could you confirm if Simplaa Rides and SimpliRide are same company. Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Simplaa — Rides Made Simple Forever Simplaa is a UK-headquartered transport technology company offering airport transfers, city rides, and luxury chauffeur services. We connect passengers with nearby, licensed drivers in minutes through our easy-to-use app and online booking platform. What we offer: Airport Transfers — Stress-free pickups and drop-offs at major UK airports with Meet & Greet, real-time flight monitoring, and child seats on request. City Rides — On-demand local rides available 24/7. Book instantly and get matched with a nearby licensed driver. Chauffeur Services — Premium, flexible rentals for every journey — whether it's business travel, special occasions, or executive transport. Our 24/7 support team is always on hand to help with your bookings. Book online or download the Simplaa app to get started.
Kontaktoplysninger
Storbritannien
- +44 208 866 7755
- support@simplaa.com
- simplaa.com
4,6
Fremragende
141 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quality of vehicle. Excellent.
Quality of vehicle. Staff friendlyness. Clear communication.
2. august 2026
Besvarelse fra Simplaa
Thank you, Ositah. Our call centre is open 24 hours, so there's always someone to talk to whatever time you land.
Besvarelse fra Simplaa
Thank you for the 5 stars. Glad the trip ran smoothly.
Besvarelse fra Simplaa
Thank you, Oluwaseun. We meet you in arrivals with a name board, so you're never the one looking.
The friendliness and courtesy of…Airport Staff and Chauffeur
The friendliness and courtesy of airport staff and chauffeur are rated excellent. They should please keep up this good marketing service.
2. august 2026
Besvarelse fra Simplaa
Thank you, Mr Lawal. We'll keep it up.
Besvarelse fra Simplaa
Thank you, Medinat. Every driver we put on the road is licensed and DBS checked before their first trip.
Top notch service
Top notch service. My driver was very polite and helped me with all my luggage. Will definitely use this service again..
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you for this. The fare is agreed before you travel and it doesn't move, so there's no surge to worry about next time.
Excellent services, top-notch experience! 👌✨
Excellent services. A truly top-notch experience. 👌✨
From seamless communication to consistent follow-ups and an exceptional willingness to go the extra mile, the company demonstrated remarkable professionalism and attention to detail throughout.
22. februar 2026
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Nkechi. Our call centre is open 24 hours, so there's someone to talk to whenever your plans move.
Pre Arrival communication and service was great
Pre Arrival communication was great, driver was on time, very polite and helpful. Very professional service
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Orode. We watch the flight, so the driver knows when you've actually landed rather than when you were meant to.
Good follow up and smooth ride.
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Lovell. We meet you in arrivals with a name board, so the pickup is the easy part.
Excellent Service …
I was really impressed at the excellent service. The designated chauffeur Ahmad was exceptional and worthy of a 5* rating indeed.
L.A
22. januar 2026
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, L.A. Nothing in our fleet is more than 5 years old, so you get the same standard of car every trip.
Great experience
Great experience, the team was very professional and helpful. Will definitely be using this service again
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Adedipo. The price we quote is the price you pay, so booking again should be just as simple.
Ahmed is an experienced driver and he…
Ahmed is a n experienced driver and he showed his expertise drive from the airport home. I recommend him highly
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Olubode. We track the flight, so your driver is already there when you come through.
The service was excellent
The service was excellent. The constant communication was very commendable. Ahmed the chauffeur was great.
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Wole. Our call centre is open 24 hours, so someone is always there whatever time you fly.
Fantastic experience
Fantastic experience. Keep up the good work.
16. januar 2026
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Emily. We'll keep at it.
Very patient and helpful driver
I booked this for my dad. My dad loved the journey and the driver, mr Obasegun. He couldn’t praise the driver enough. We will surely be using you guys again.Thank you mr ObaSegun.
30. december 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Tee. When you're booking for someone else it matters most that they're met properly, so we hold a name board in arrivals.
Mr Ola our driver was amazing
Mr Ola our driver was amazing, despite flight arrival delay and even longer checkout period. He was super polite and his vehicle was so spacious and he accommodated my request for a child's car seat.
17. december 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Adedamola. We track the flight, so a late arrival and a slow checkout don't catch the driver out.
Amazing Ride & Amazing Car
It was an amazing ride. Driver arrived right on time. (It's usually set to an hour after landing, which you can change). The driver was very professional, even offered me his Wi-Fi hotspot to use throughout the journey. He played low-volume smooth jazz music all through.
The Car was luxurious and very neat.
28. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Ayodeji. Nothing in our fleet is more than 5 years old, so the car is never the thing you have to worry about.
It was a grateful experience
I booked Simpla Rides for my mum. The driver called her to inform her about a flat tire. It was unsettling at first but the manager I spoke with arranged an alternative taxi and covered the additional cost of £190 to ensure my mum was picked up and brought home safely. I really appreciate this kind gesture from them- it was her first time in the UK but they made sure to easily locate her and find an alternative Airport taxi driver who was also so kind.
13. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Olusola. Getting your mum home safely was the only outcome worth having. Our call centre is open 24 hours, so there's always someone to reach when a trip goes wrong.
The driver
The driver, Clement, was on time and in constant contact with me. Picked me up as soon as I left the baggage area. The ride was smooth and driver well engaging. I will use them again.
25. september 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Ogedi. We track the flight, so the driver is already there by the time you clear baggage.
It was my first time using Simplaa and…
It was my first time using Simplaa and was not referred to them by anyone...Just wanted to try them and see how it will go....... I received such impeccable service from Mr. Peterside who met us at Gatwick Airport, and took us to our destination. He assisted with our luggage and was very nice and patient with the kids..
I would refer Simplaa for their professionalism, prompt service and well trained staff....
17. september 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Ifeanyi. Trying a company you've not been referred to takes some faith. Every driver we send to Gatwick is licensed and DBS checked.
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