Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreci... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The drivers are courteous and punctual, and the vehicles are consistently clean, well-maintained and presentable. The airport staff are equally courteous, helpful and professional.
What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained ade... Se mere
Virksomheden har svaret
Greetings, Please could you confirm if Simplaa Rides and SimpliRide are same company. Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Simplaa — Rides Made Simple Forever Simplaa is a UK-headquartered transport technology company offering airport transfers, city rides, and luxury chauffeur services. We connect passengers with nearby, licensed drivers in minutes through our easy-to-use app and online booking platform. What we offer: Airport Transfers — Stress-free pickups and drop-offs at major UK airports with Meet & Greet, real-time flight monitoring, and child seats on request. City Rides — On-demand local rides available 24/7. Book instantly and get matched with a nearby licensed driver. Chauffeur Services — Premium, flexible rentals for every journey — whether it's business travel, special occasions, or executive transport. Our 24/7 support team is always on hand to help with your bookings. Book online or download the Simplaa app to get started.
Kontaktoplysninger
Storbritannien
- +44 208 866 7755
- support@simplaa.com
- simplaa.com
4,6
Fremragende
141 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
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Besvarelse fra Simplaa
Thank you, Chizoba. We meet you in arrivals with a name board, so it stays that simple.
Driver was very prompt and quite…
Driver was very prompt and quite helpful.
I had an overall smooth experience.
22. januar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Ruth. We track the flight, so being there on time is built into the booking.
I’m very glad I booked this from…
I’m very glad I booked this from Nigeria. It was very easy locating my driver and he was so nice.
20. januar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Rachael. Booking from Nigeria and still walking straight to your driver is the point. We hold a name board in arrivals so you never have to hunt.
I love the way they interact with their…
I love the way they interact with their customers and the cars was so clean very fast and affordable…please patronize them you’ll love it. Thanks
20. januar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Mubashir. Our call centre is open 24 hours, so you can always get hold of a person.
Driver was in constant contact
Driver was in constant contact, pick up and drop off was seamless.
19. januar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Veracruz. The fare is agreed up front and it doesn't move, so the only thing left to sort is where you're going.
Enjoyed flying with Airpeace and…
Enjoyed flying with Airpeace and getting a taxi pre-booked for me. It made my journey smoother and less stressful. Plus I enjoyed the discount which made it cheaper. Great one by Airpeace!
15. januar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Pamela. We meet you in arrivals with a name board, so the transfer is one less thing after a flight.
What a reliable and fantastic…
What a reliable and fantastic arrangement. Top notch customer service. The team continued to call and check on me till I was picked up. The driver was already at the airport waiting for me to come out. I will recommend this service and must definitely, use them again.
14. januar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Mr Chimezie. Our call centre is open 24 hours, so the calls don't stop when the office closes.
Great service
I used simplaa taxi service for my drop off and pick up at Gatwick airport. I did not encounter any issue. The driver arrived ahead of schedule and was very polite. The journey was smooth, heating was provided in the vehicle. I will definitely use them again
24. december 2024
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Mary. We track the flight into Gatwick, so the driver is there whichever way the schedule moves.
The driver was on time
The driver was on time, very polite and helpful. He helped wheel my luggage to the car and even returned the trolley for me. He was very respectful and nice. I would use this service again. 100/100 🙌🏾🙏🏾
6. januar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Bolatito. Every driver we send out is licensed and DBS checked.
Reliable and Communicative
From the moment I booked till I was dropped home they kept in contact with me and let me know what was happening with my ride. The driver was reliable, picked me up directly from the airport entrance and helped carry my luggage.
3. januar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Hevelyn. The fare is fixed when you book, so nothing changes between the first call and your front door.
Good Experience Driver
Driver arrived on time, ride was smooth and driver helped with luggage, nothing to complain about.
3. januar 2025
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you for this. We track the flight, so the driver is there when you land rather than when you were due.
They make it easy for my mum to connect…
They make it easy for my mum to connect to our next flight.
Good staff management.
24. december 2024
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Kofoworola. We track the flight, so a late first leg doesn't catch the driver out.
Awesome Ride
I've got only positives for my ride out of the airport. Driver was polite, courteous and knows his bit. He made me feel comfortable all through the ride. Smooth ride to my hotel. Thanks, SIMPLAA.
22. december 2024
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Ibituroko. Every driver we put on the road is licensed and DBS checked before their first job.
They called me a day before my arrival…
They called me a day before my arrival to confirm my pick up time because I chose a pick up time hours after arrival and they kept following up to ensure pick up and drop off. The ride was smooth, driver arrived as scheduled, he was warm and welcoming in his service.
15. december 2024
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Hafis. Our call centre is open 24 hours, so the confirming call happens whatever time you fly.
The simplaa service was helpful
The simplaa service was helpful, the driver patiently explained the pick up point to me, even was I missed my way, he helped with the luaggages, the team kept following up to ensure I was ok, the service was everything it was supposed to be, I’m definitely using it again.
15. december 2024
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Abimbola. We meet you in arrivals with a name board, so finding the pick up point is never on you.
Top-notch service
Ease of appointment set-up, Precise & structured guidance, Clear & timely communication, Smooth & enjoyable ride. The Simplaa service was everything it was meant to be & more. I would surely continue to use this service. Thanks again
5. december 2024
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Ami. Our call centre is open 24 hours, so the setting up never waits for a working day.
Besvarelse fra Simplaa
Thank you, Diepreye. Fast is what we're going for.
Ride Review
The driver was patient despite a little delay in disembarking from the plane and claiming of luggages. He politely explained the pick up point to me and I called him when I got there and he was right there. I got the value for my money and would be happy to book a ride with Simplaa again.
11. december 2024
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Toheeb. We track the flight, so a slow disembark and a slow belt don't leave you rushing.
This was my first time using this…
This was my first time using this service. It was very efficient and seamless. The driver was waiting when I arrived. No need to wait at all.
10. december 2024
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Thelma. We meet you in arrivals with a name board, which is why a first time booking still feels easy.
Driver came earlier than expected
Driver came earlier than expected.
Very supportive and kind driver.
Had a great service and experience.
10. december 2024
Uopfordret anmeldelse
Besvarelse fra Simplaa
Thank you, Oluwafunke. Every driver we send out is licensed and DBS checked.
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