Sensory Toy Warehouse Anmeldelser 167

I urgently needed 20 x SEN Keyboards to send to Kenya as a container was leaving in 4 days time. Asked Sensory TW whether they could get them to me within 2 days and Tanya (Customer Operations Agent) said they would. After the order Tanya made sure the order left their warehouse within 24 hrs and then she tracked the delivery to me within the next 24 hrs.

What a great service.

We will need more SEN Keyboards next year and I will certainly look no further than Sensory Toy Warehouse!!

Tanya is a gem!

Extremely happy with the products I received. The toys were of very good quality and I cannot recommend the sensory toy warehouse highly enough. I will be ordering more from them for Christmas gifts . Lianne and the team were so helpful and always responsive to emails .

5* Customer Service! (Lianne) really helpful and accommodating.
A fantastic range of Sensory Toys, good value and super quick delivery. Thank you!
Highly recommended. You will not be disappointed!

‘My item arrived in 4 days, the girls love it, great quality and price, will definitely be ordering again’

Especially with Christmas coming!

Great service.. very prompt delivery!

I brought a bubble tube lamp that is so loud it is not fit for purpose! When requesting a return I was told I would have to pay despite to return this despite the goods being faulty, they told me the item I brought was budget and expected to be noisy, which is not how it was described on the website. This is now being handed over to Trading Standards. AVOID!!!

Easy to order, quick delivery and well priced products. Thank you!

Fast account set up and easy ordering. Great customer service!

Order came quickly and as described.
Had a small problem with one item which was probably broken in transit and has been fixed straight away and clear and friendly communication

Will always buy from them

Great products, timely delivery. One product was not available so a suitable alternative was found and they called me about it. Excellent value.

Awful don't use
Ordered over £200 of sensory equipment for a new baby class, said it would be delivered Tuesday by dpd, no order has arrived dpd still say its awaiting it but according to sensory toy warehouse it was delivered yesterday at 10.26 to a random name.
No help just kept saying she would send over dpd tracking her end to say delivered. I rang dpd and they are still awaiting it, she didn't seem to get in touch with dpd. Atrocious service would never use again and I'm out of pocket. Apparently warehouse was off yesterday too on a Thursday? Very odd? Wondering if this is actually a company as always get the same lady on the phone that's very unhelpful

Have placed a couple of orders recently for our new Sensory areas and the products look amazing. The bubble tubes are wonderful. Service from Playlearn has been second to none, incredibly helpful and resolved all the questions I had, particulary Lianne. Wouldn't hesitate to recommend.

Great range of products and super friendly
helpful customer service too. I ordered the 10 x Senosry Gel Shapes Squidgy Sparkle Numbers Fidgeting Toy amongst other things and I'm really impressed.

This company are a delight to deal with. I received a duplicate parcel which I returned but unfortunately due to some mix up, possibly by the carrier, it was delivered back to me. Sensory Toys kindly gifted the duplicate parcel to me after I reported it's delivery and they thanked me for my honesty. So very polite and caring - an absolute pleasure to do business with. Thank you.

Great selection of products that suit different physical and sensory needs. The customer service was great and delivery was very fast even over the Christmas period. Would definitely reccomend and would happily order again!

Really recommend STW. From ordering, quick delivery and fast response to queries. Ordered an LED light up tree trunk, arrived quickly and my grandson with autism is delighted with it. Good quality for the very reasonable price. I did have a problem with it, initially, which turned out to be operator error 🙄 but on contacting them, received a prompt response and would have been easy to get a replacement or refund, if it had been necessary. Helpful, pleasant staff. Will order from them again.

Excellent products
Amazing price
Wonderful service
Will definitely use again

Great service very helpful and speedy product delivery! Will be my first point of call for all things sensory, highly recommended.

Thank you guys, all the best for 2022!

What fantastic customer service from this Company! Following an issue, out of their control. this was resolved in such a professional manner that I would not hesitate to use again. It is reassuring when you get to speak directly to someone directly especially when they are so polite and helpful.