サービスがとても丁寧でした。購入した商品数も多かったのですが、自分の識別コードを書き忘れてしまった際、スタッフの方が細かく対応してくださり、とてもプロフェッショナルだと感じました。返信も非常に早かったです。 また、一度注文の商品が1点足りなかったことがありました。数十個の中で1つ不足するのはとても面倒なのですが、現地で調整して無事に見つけてくださいました。 これまでいろいろな配送業者を... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What really makes Sendon.com an amazing company. 1. Communication is great. You are notified every step of the way about your items. 2. Professional and friendly service. 3. Timely response is... Se mere
Virksomheden har svaret
Easy step by step process of sending parcels. Japanese adress is already with copy-paste function which speeds up purcheses for me. Every delivery was always on time, never missed an item. Definitly r... Se mere
Virksomheden har svaret
Everything was good except They were closed on Sunday luckily I managed to get it resend to them on Monday Everything was good except the freight charges to my country was crazy expensive Much m... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Sendon.com provides international forwarding services by receiving items purchased by customers from Japanese e-commerce sites such as Mercari, Yahoo! Auctions, Rakuten, Amazon Japan, Yahoo Shopping, and Rakuma at our warehouse in Japan, then securely and reliably shipping them overseas. We handle a wide variety of products including anime goods, fashion, electronics, car parts, baby products, and more. With careful packaging and smooth international shipping, many customers trust Sendon.com for a safe and convenient service. Our key strengths include: Accepting shipments from all major Japanese online stores Transparent and fair pricing Multilingual customer support Secure packing and reliable international delivery Sendon.com takes full responsibility to deliver your important items safely. Supporting your shopping from Japan to anywhere in the world.
Kontaktoplysninger
2-15-18 Ainokawa, 2720143, Ichikawa, Japan
- support@sendon.com
- sendon.com
4,6
Fremragende
177 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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大変丁寧に対応いただきましてありがとうございます
大変丁寧に対応いただきましてありがとうございます！初めてでしたし、大型荷物なので送る手続きや費用が高額にならないかなど不安でしたが、非常に分かりやすく、丁寧かつ素早く対応いただけたと思います。値段も思ったよりかからずに本当に助かりました。
まだしばらく海外暮らしなので、機会があれば利用させていただきたいと思います。
25. april 2024
Besvarelse fra Sendon.com
この度はレビューを賜りまして、誠にありがとうございます。
Sendoncomカスタマーサポートでございます。
ご返信が遅れまして、申し訳ございません。
Sendoncomのご利用を頂きまして、誠にありがとうございました。
弊社のサービスにご満足を頂けたとの暖かい言葉、心より感謝申し上げます。
お客様に常に選んでいただけるサービスとなるよう、弊社では日々改善を行っております。
今後ともご納得を頂けるサービスを提供できますよう努めてまいりますので、引き続き格別のご愛顧を賜りますよう、お願い申し上げます。
よろしくお願い致します。
Excellent service and fast delivery
Excellent service and fast delivery - taking care of the products very well.
24. april 2024
Besvarelse fra Sendon.com
Thank you so much for your kind words!
We're delighted you had a great experience with us.
Your satisfaction is our top priority.
We look forward to serving you again in the future!
Besvarelse fra Sendon.com
Thank you for the positive feedback!
Your feels satisfied, means a lot to us.
If you have any questions, don't hesitate to contact us.
We're here to help!
Easy to use once I got registered
Getting signed up was not smooth. The website told me that my identification submission was not accepted. Later I got an email saying that my identification was accepted.
It was easy to have orders mailed to the Sendon address, and shipping, though expensive, was very quick.
20. april 2024
Besvarelse fra Sendon.com
Thank you for sharing your experience with us.
We apologize for any inconvenience you faced during the sign-up process. We're glad to hear that your identification was ultimately accepted and that you found it easy to have orders mailed to the Sendon address.
We appreciate your feedback regarding the shipping costs, and we'll certainly take that into consideration as we continue to improve our services.
If you ever need any support, please don't hesitate to contact us. We're here to help!
Besvarelse fra Sendon.com
Thank you for the positive feedback!
Your feels satisfied, means a lot to us.
If you have any questions, don't hesitate to contact us.
We're here to help!
Simple
Simple, fast, reliable, affordable. Perfectly packed and always in communication. 100% recommended. Best option to ship products from Japan to Mexico!
14. april 2024
Besvarelse fra Sendon.com
Thank you for your wonderful review!
We're so glad to hear that you found our service simple, fast, reliable, and affordable. Ensuring your items are perfectly packed and keeping communication open is our priority.
We're honored to be your top choice for shipping from Japan to Mexico.
We appreciate your trust and look forward to serving you again in the future!
Besvarelse fra Sendon.com
Thank you so much for your kind words!
We're delighted you had a great experience with us.
Your satisfaction is our top priority.
If you ever need any support, please don't hesitate to contact us. We're here to help!
Best dedicated customer service
Best dedicated customer service. I feel close to my home country.
30. marts 2024
Besvarelse fra Sendon.com
Thank you so much for your kind words!
We're delighted you had a great experience with us.
Your satisfaction is our top priority.
If you ever need any support, please don't hesitate to contact us. We're here to help!
Their service is very efficiently
The customer service is very responsible for their job. They always response quickly.
28. marts 2024
Besvarelse fra Sendon.com
Thank you so much for the positive feedback!
Your feels satisfied, means a lot to us.
If you have any questions, don't hesitate to contact us.
We're here to help!
Very fast and smooth communication
Very fast and smooth communication. Very satisfied with the service!!!
25. marts 2024
Besvarelse fra Sendon.com
Thank you for the positive feedback!
Your feels satisfied, means a lot to us.
If you have any questions, don't hesitate to contact us.
We're here to help!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.