サービスがとても丁寧でした。購入した商品数も多かったのですが、自分の識別コードを書き忘れてしまった際、スタッフの方が細かく対応してくださり、とてもプロフェッショナルだと感じました。返信も非常に早かったです。 また、一度注文の商品が1点足りなかったことがありました。数十個の中で1つ不足するのはとても面倒なのですが、現地で調整して無事に見つけてくださいました。 これまでいろいろな配送業者を... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What really makes Sendon.com an amazing company. 1. Communication is great. You are notified every step of the way about your items. 2. Professional and friendly service. 3. Timely response is... Se mere
Virksomheden har svaret
Easy step by step process of sending parcels. Japanese adress is already with copy-paste function which speeds up purcheses for me. Every delivery was always on time, never missed an item. Definitly r... Se mere
Virksomheden har svaret
Everything was good except They were closed on Sunday luckily I managed to get it resend to them on Monday Everything was good except the freight charges to my country was crazy expensive Much m... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Sendon.com provides international forwarding services by receiving items purchased by customers from Japanese e-commerce sites such as Mercari, Yahoo! Auctions, Rakuten, Amazon Japan, Yahoo Shopping, and Rakuma at our warehouse in Japan, then securely and reliably shipping them overseas. We handle a wide variety of products including anime goods, fashion, electronics, car parts, baby products, and more. With careful packaging and smooth international shipping, many customers trust Sendon.com for a safe and convenient service. Our key strengths include: Accepting shipments from all major Japanese online stores Transparent and fair pricing Multilingual customer support Secure packing and reliable international delivery Sendon.com takes full responsibility to deliver your important items safely. Supporting your shopping from Japan to anywhere in the world.
Kontaktoplysninger
2-15-18 Ainokawa, 2720143, Ichikawa, Japan
- support@sendon.com
- sendon.com
4,6
Fremragende
177 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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Besvarelse fra Sendon.com
この度はSendoncomをご利用いただき、また温かいお言葉を賜り、誠にありがとうございます。
今後ともお客様のご期待にお応えできるよう、一層努力を重ねてまいります。
またのご利用を心よりお待ち申し上げております。
Great service!
10. december 2024
Besvarelse fra Sendon.com
Hello
Thank you for your feedback. We are glad that you enjoyed using our services.
Fast delivery and well packed.
11. december 2024
Besvarelse fra Sendon.com
Thank you very much for your kind comment.
We will continue to strive to provide services that meet your satisfaction, and we appreciate your continued use of Sendoncom.
All i can say is 'awesome services' by…
All i can say is 'awesome services' by Sendon.Com. 5 stars customer support, 5 stars packing, fast shipping and i feel safe using the services. My items just arrived in good condition and im very happy today! 😁☕
12. december 2024
Besvarelse fra Sendon.com
Thank you very much for your kind comment.
We will continue to provide prompt and attentive customer support, and we look forward to your continued use of Sendoncom.
海外に留学に行った子供に荷物を送るため
海外に留学に行った子供に荷物を送るため、子供が調べてこのsendonのホームページのリンクを送ってきました。
最初は怪しくて怪しくて仕方あらへんかったし、本当に大丈夫なのか？と心配と不安でしたが、子供のホームステイ先に迅速にご対応してもらい無事に到着出来、帰国までに間に合いました。
途中意味がわからずだったこともありましたが、最後の方では親切にご対応くださったおかげで何事もなく到着出来たこと、感謝いたします。
ありがとうございました。
他の人にも勧めておきます。
29. november 2024
Besvarelse fra Sendon.com
この度はSendoncomをご利用いただき、また温かいお言葉を賜り、誠にありがとうございます。
いただいたお言葉を励みに、今後ともお客様のご期待にお応えできるよう、一層努力を重ねてまいります。
またのご利用を心よりお待ち申し上げております。
Besvarelse fra Sendon.com
Hello
Thank you for your feedback.
We are glad that you were happy with our service and hope to see you again soon.
Besvarelse fra Sendon.com
Hello
Thank you for your response.
We are glad that you were happy with our services.
It's really convenient
It's really convenient and many delivery options. For a first-time user, guideline is very clear and the certification process is fast.
15. november 2024
Besvarelse fra Sendon.com
Hello
Thank you for your feedback.
We would love any fcomments on how we can improve. Thank you.
Everything went great and quick.
Everything went great and quick.
It arrived safely. The packaging was good. It was a bit expensive.
19. november 2024
Besvarelse fra Sendon.com
Hello
Thank you for feedback.
We provide various shipping options which prioritize speed and price to accommodate our customers.
Please try one of these options next time to see if they work better for you.
Besvarelse fra Sendon.com
Hello
Thank you for your response.
We are glad that you enjoyed using our service.
Easy & convient
15. november 2024
Besvarelse fra Sendon.com
Hello
Thank you for your feedback.
We are glad that you found our services easy and convenient to use.
Allows a great opportunity
Amazing service that allows me to order items that wouldn’t normally ship to me.
7. november 2024
Besvarelse fra Sendon.com
Hello
Thank you for your feedback.
We are glad that you found our services helpful.
Fast and easy
1. november 2024
Besvarelse fra Sendon.com
Hello
Thank you for your feedback.
We are glad that you found our services to be efficient.
Great packaging
30. oktober 2024
Besvarelse fra Sendon.com
Hello
Thank you for your feedback.
We are glad that you enjoyed our packaging.
無事に届いて満足です
きれいに梱包されて、無事に届きました。すぐに送ってくださって嬉しかったです。欲を言えば、最安で送れる方法を提案してくれるような機能があるとイイなぁと思いました。省梱包にすると、しないとでは、このくらい金額に差が出る！と提示してもらえると、よりお得感があって利用したくなります。また、関税がどの程度、発生するかが分かると、届くまでの不安な気持ちが軽くなっていいのですが。いずれにしても、問題なく届いたので、また利用させていただきます！
29. oktober 2024
Besvarelse fra Sendon.com
この度はレビューを賜りまして、誠にありがとうございます。
Sendoncomカスタマーサポートでございます。
Sendoncomのご利用を頂きまして、誠にありがとうございました。
料金に基づいた梱包・発送の比較や関税に関しまして、貴重なご意見を頂戴し誠にありがとうございます。
梱包の比較に関しましてはアイテム毎にお荷物の形状や重量の違いがございますことから、梱包前に正確なお見積りをお出しすることが難しい部分があり、ご不便をお掛けしております。
こちらに関しましては今後のアップデートにてお声にお応えできるよう、改善案の検討を進めさせて頂きます。
また、関税に関しましても同様、社内での検討を進めさせて頂きます。
お客様に常に選んでいただけるサービスとなるよう、弊社では日々改善を行っております。
今後ともご納得を頂けるサービスを提供できますよう努めてまいりますので、引き続き格別のご愛顧を賜りますよう、お願い申し上げます。
よろしくお願い致します。
Does what it says on the tin!
Very helpful and informative website, along with their customer service and am very pleased. I have only recently used them and have no concerns whatsoever. Will definitely be using sending a lot in the future
29. oktober 2024
Besvarelse fra Sendon.com
Hello
Thank you for your feedback.
We are glad that you enjoy using our service and have no issues.
We hope you continue to use our service in the future.
Great reliable service!
Sendon.com now gives us many good choices of shipping methods and the professional way of packing (this is especially great to make the shipping cost down). Their service is reliable and you can get your goods ordered from Japan quickly.
24. oktober 2024
Besvarelse fra Sendon.com
Hello
Thank you for your feedback.
We are glad that you are enjoying our many options to provide customers with better services.
Great Service and Experience
Used Sendon for the first time and it was a great experience. They did really well with going the extra mile for customer service. Process is simple for a first time user. Overall very happy and will use again in the future. Would recommend to others.
17. oktober 2024
Besvarelse fra Sendon.com
Hello
Thank you for your feedback.
We are glad that you had a great first time experience. We hope that you will have more great experiences.
Great service!!!
23. oktober 2024
Besvarelse fra Sendon.com
Hello
Thank you for your feedback.
We look forward to providing even better service.
Exceptional proxy purchasing experience
Packaged delivered to my front door in 4 days! Everything was easy and fast, from registration on sendon site to organising the shipment to France. Sendon also proposes a variety of shipping options, with clear explanations on insurances etc.
Could not be better.
18. oktober 2024
Besvarelse fra Sendon.com
Hello
Thank you for feedback.
We are happy that you had a great experience, and look forward to servicing you again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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