サービスがとても丁寧でした。購入した商品数も多かったのですが、自分の識別コードを書き忘れてしまった際、スタッフの方が細かく対応してくださり、とてもプロフェッショナルだと感じました。返信も非常に早かったです。 また、一度注文の商品が1点足りなかったことがありました。数十個の中で1つ不足するのはとても面倒なのですが、現地で調整して無事に見つけてくださいました。 これまでいろいろな配送業者を... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What really makes Sendon.com an amazing company. 1. Communication is great. You are notified every step of the way about your items. 2. Professional and friendly service. 3. Timely response is... Se mere
Virksomheden har svaret
Easy step by step process of sending parcels. Japanese adress is already with copy-paste function which speeds up purcheses for me. Every delivery was always on time, never missed an item. Definitly r... Se mere
Virksomheden har svaret
Everything was good except They were closed on Sunday luckily I managed to get it resend to them on Monday Everything was good except the freight charges to my country was crazy expensive Much m... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Sendon.com provides international forwarding services by receiving items purchased by customers from Japanese e-commerce sites such as Mercari, Yahoo! Auctions, Rakuten, Amazon Japan, Yahoo Shopping, and Rakuma at our warehouse in Japan, then securely and reliably shipping them overseas. We handle a wide variety of products including anime goods, fashion, electronics, car parts, baby products, and more. With careful packaging and smooth international shipping, many customers trust Sendon.com for a safe and convenient service. Our key strengths include: Accepting shipments from all major Japanese online stores Transparent and fair pricing Multilingual customer support Secure packing and reliable international delivery Sendon.com takes full responsibility to deliver your important items safely. Supporting your shopping from Japan to anywhere in the world.
Kontaktoplysninger
2-15-18 Ainokawa, 2720143, Ichikawa, Japan
- support@sendon.com
- sendon.com
4,6
Fremragende
177 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Andre kiggede også på
They were supportive and helpful
They were supportive and helpful during the process. Good level of english. Only downside was the longer than usual response time to my inquiries (they still answer during the same day)
6. august 2024
Besvarelse fra Sendon.com
Hello
Thank you for your feedback. We are glad that you found our customer service to be adequate. Regarding response time, we will work to improve our services to be able to provide a faster response time.
Thank you for your full support
Thank you for your full support, although we didnt receive merchandises here in Mexico (they will arrive in these days), the service is efficient.
One small issue, Fedex/DHL's exigencies of SDS doc. for home theater speakers (which uses magnet) we think it is too much exigencies which we hope they dont disturb you with such excess (Yamaha to whom I asked SDS said it is not necessary, who may have felt stressed, asked by me. I understand Fedex/DHL exigencies and their business risks but it is too much to ask to normal end user like me).
2. august 2024
Besvarelse fra Sendon.com
Hello
Thank you for your honest feedback. We really appreciate it.
We will take your comments into consideration and improve our services.
We hope you continue to enjoy using Sendoncom.
Besvarelse fra Sendon.com
Hello
Thank you for telling us how your experience was. We look forward to continuing to provide you a great service.
Besvarelse fra Sendon.com
Hello Russ
Thank you for your comments. We hope that you will continue to enjoy using our service.
Five stars!
Quick, easy, painless, high-quality, trustworthy! Definitely will use their service again over and over for my shopping needs of unique merchandises only available in Japan!
10. juli 2024
Besvarelse fra Sendon.com
Hello Miniko
We appreciate the warm comment. We are happy that you had a good experience and hope that you enjoy using our services in the future.
Besvarelse fra Sendon.com
Hello Larry
Thank you for your comment. We are glad that you were able to enjoy a good customer service. We hope that you can continue to do so.
寄件速度快 合併服務好
6. juli 2024
Besvarelse fra Sendon.com
感谢您使用Sendoncom服务，并对我们的服务表示满意。
为了能一直成为您的首选服务，我们每天都在努力改进。
希望在未来继续提供让您满意的服务，敬请继续支持和惠顾。
Everything was good except They were…
Everything was good except They were closed on Sunday luckily I managed to get it resend to them on Monday
Everything was good except the freight charges to my country was crazy expensive
Much more expensive than the DHL or FedEx if I use them directly , even Sagawa or ems is usually a lot cheap but they were marked up very high by them but I hard no choice
26. juni 2024
Besvarelse fra Sendon.com
Thank you for your review. We are happy that you were able to experience a good outcome. Regarding shipping charges, we do our best to ship with the lowest prices available to our customers.
We thank you for your business and hope that you will continue to ship with us.
Providing an easy and affordable way to…
Providing an easy and affordable way to buy Japan goods . It’s great!
21. juni 2024
Besvarelse fra Sendon.com
We are happy that you enjoyed your experience. We pride ourselves in providing excellent services and hope that you will continue to be satisfied with us.
very good
very good, easy and convenient to use.
also compared prices for different delivery services.
19. juni 2024
Besvarelse fra Sendon.com
Thank you for your comment. We have updated our services to provide you with even more convenience. We hope that you will have an even better experience next time with us.
Legit forwarding service with real shipping address
I was skeptical at first because this site doesn’t have many reviews, but it’s legit! It was easy to use and had a real physical address you can send packages to which is nice for shopping at stores that don’t support overseas shipping.
Processing was prompt and the shipping was fast but a bit pricey which was the only downside. You can combine packages together to send for a cheaper price which is also nice.
Communication with their staff was easy once they received my package at their warehouse. Got consistent updates on the progress of my package as well. Would use this service again!
8. juni 2024
Besvarelse fra Sendon.com
Thank you for trusting in us and we are glad you had a great experience. We have updated our services to provide you even better service. We hope you use our service again in the future.
Everything was so easy
Everything was so easy. The staff is super friendly and helpful. Thank you so much for all you help and providing this service.
11. juni 2024
Besvarelse fra Sendon.com
Thank you for your kind words. We really appreciate it and look forward to continuing to provide you with excellent service.
Reasonably priced good service
Timely updates, fast delivery, item was well packed, price was reasonable. Will use again =)
11. juni 2024
Beautifully packaged goods with…
Beautifully packaged goods delivered on time as listed with responsive and helpful customer service
31. maj 2024
Besvarelse fra Sendon.com
Thank you for your wonderful review!
We're so glad to hear that you're satisfied with our service.
We truly appreciate your support!
If you have any questions, don't hesitate to contact us.
We're here to help!
Besvarelse fra Sendon.com
Thank you so much for taking the time to leave such a kind review! It's a pleasure to hear about your positive experience with us!
We look forward to serving you again in the future!
Besvarelse fra Sendon.com
Thank you for the positive feedback!
Your feels satisfied, means a lot to us.
If you have any questions, don't hesitate to contact us.
We're here to help!
Quick and efficient
Thank you so much for your service!!!
You were a life saver for me I received my merch safely
7. maj 2024
Besvarelse fra Sendon.com
Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that you had a great experience with us.
If you ever need any support, don't hesitate to contact us.
We're here to help!
Good quality and service
26. april 2024
Besvarelse fra Sendon.com
Thank you for the positive feedback!
Your feels satisfied, means a lot to us.
If you have any questions, don't hesitate to contact us.
We're here to help!
We look forward to serving you again in the future!
Great experience and quick delivery
Great experience and quick delivery. Very happy with this service.
26. april 2024
Besvarelse fra Sendon.com
Thank you so much for taking the time to leave such a kind review! We're so glad to hear that you're satisfied with our service.
We truly appreciate your support!
We look forward to serving you again in the future!
Five star service
Five star service! Quick action, easy to track, good customer service. Will use it again and introduce to my friends!
30. april 2024
Besvarelse fra Sendon.com
Thank you so much for your kind words!
We're delighted you had a great experience with us.
Your satisfaction is our top priority.
If you ever need any support, please don't hesitate to contact us. We're here to help!
Dette er Trustpilot
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