Amazon Anmeldelser 

Worst experience ever on selling!!
Very difficult to post an advert, it is a very complicated process. Endless waiting times to get it approved,
Never thought selling would be this difficult! And when trying to close the account, it was also the same. Paid £31 to them for nothing. And still haven't been able to cancel the account.
Please do not open a seller account on Amazon...

Worst Experience. They are just trash.

AWFUL AWFUL AWFUL experience. non existent customer service, no help available, nobody to talk to, have to rely on their 'seller support' function, which raises cases - but be prepared to receive automated responses, nobody able to help with any issues and then to try and close the account down was/still is the hardest task in the world.

If it wasn't for the fact it had the 'Amazon' name tag I would think this company was a fraudulent scam!

Do not try and get help from 'normal' amazon where you can actually speak to helpful people, they cannot help, they are separate companies.

Worst experience as a small business I have EVER encountered. Disgusting service.

I opened a seller account more than a year ago. However, I had not used any of their services as I had decided not to proceed with the business, leaving an idle account.

Last month, on 18 July 2023, without any prior notice, they suddenly subscribed the professional selling service for me and charged my credit card about USD40 without my consent. I requested a refund but they kept beating around the bush. After going through all the hassle of reactivating the account , performing video verification, and opening support tickets, they said I had not been charged any money. I sent them screenshots of my bank account, which clearly showed the matching amount and date, and referenced 'Amazon Seller'. They said they would check this and that with their team but in the end their conclusion was that I wasn't charged any money. This process would repeat itself again and again.

In the span of about two months, we exchanged dozens of messages every week. What a waste of time.

It has become clear to me that I can never get the money back. So this is going to be my last message to them: ATTN. Mr. Jeff Bezos, please fire your entire team working for Amazon Seller. They are a horrible gang of ROBBERS.

PERIOD

Hello, I had a very bad experience with Amazon trying to verify my identity. I made an appointment two weeks ago to verify my identity because they suspended my account under the pretext of verification, even though they had done it twice before for two different people. Then I waited impatiently for more than two weeks, then the scheduled date came on July 27 2023 at exactly 4 a.m. and I have been technically restored, and I made sure that my computer is working well, and I followed the procedure of providing the internet and also the original documents with proof of residence, then I received an email with the meeting number, then I entered before the appointment to check the sound and the camera, then I waited until I came at 4 a.m. and entered the meeting until I discovered that the person who should meet with me did not want to send me messages in the chat for the meeting, then repeated the exit and entry between the hours of 04 am until the fifth am, and unfortunately there was no response, in the email sent from Amazon there is an email dedicated to help, and I sent them a screenshot that no one wants on The chat is for the sake of that they provide assistance as they said, but it did not respond, then the following I received an email from them saying:
Dear Seller,

We were unable to complete the verification of your virtual identity because you missed our video call appointment on July 27, 2023, at 4:00 AM PST.

Please follow the instructions below and reschedule your appointment to complete the verification process.
2. Select the new date and time field.
3. Click Submit.

We will send you a confirmation email two days before your interview.

We are here to help
If you have questions about this policy or the information requested above, please contact
Thank you.
Merchant Credit Team
Amazon.com

I did not send them once, but I sent him the person who should be interviewed, and that person did not respond
Therefore, the matter will not pass, so I will publish my experience for you so that you work with those who deal with their customers, and thank you

If you're a seller stay away! I had an awful experience with them and ended up losing $1600 of my hard earned money trying to sell on Amazon! Don't be fooled by the name as Amazon is only good for buyers, if you're a seller you'll experience things that you never expected like being scammed! Yes I'm not joking Amazon would scam you if you're a seller. Let me explain more! If you're using their fulfillment centers there's a high chance you loose a lot of your products. Why because some of the workers there have Amazon selling accounts like Amazon warehouse Wich is a selling account on Amazon and they steal from new seller's inventory and put it in their account. To be short it's a whole nightmare! Stay away if you don't want to get ripped off.

One star is too much for this company. I run a small business and sell online mostly through eBay.
More that half of the items I posted out have either been lost by Evri (equally as useless) or the customer opens up a return and they never post it back. I sell on EBay and less they 1 in 100 customers return items, and when they do I get them back I can resell them. I request my account be closed and never want to buy or sell anything on their platform.

A big company that drains the world of money without telling them, I recently opened an amazon seller account, they stole money from me for verification 2 times money that did not come back, then 30 pounds I closed my account realized that there is no point in collaborating with them, I was not informed of the amount, although I had read that it is 0.75£ for the sale of an item, and 30 for sellers who probably sell a lot, they deducted 30 without asking, I am trying to contact them but you don't have an email, it tells you on the appi seller's website, they answer that they want more details and nothing concrete, I don't answer your request, I haven't been able to return my money

Seller Central is a scam IMHO.

They create problems, pretend it's our fault, and then pretend to offer "Help"...such a joke!

I've been with them for over six years, and have seen every trick in the book.

Their biggest farce is ridiculous and confusing "canned" email replies. There's no end to them if you fall for their "Help" scams.

One of their worst offenses is overcharging for clicks far beyond bids. And/or charging for hundreds of clicks which produce no sales.

I know exactly what my average "Conversion Rates" of Clicks per sale are for each book. Thus, even clicks charged at default bid levels are bogus.

Whatever you do, DO NOT, contact Seller Central in any way regarding this review. I've heard more than enough of their B.S..

Thanks for posting my review....

You presented an option of submitting my review, or information therein, to Seller Central.

Why would anyone in their right mind, having dealt with Seller Central, release such information?

Thus offering themself as another victim of an ongoing charade.

I'm hoping this site is more than just a forum for folks to vent their frustration.

Does it offer any suggestions of legal recourse? If so, has any such recourse been effective?

Seller Central has been hit with tons of lawsuits, for good reason.

Class-action lawsuits are common, offered by both the BBB and FTC.

Anyone here have any luck there? Anyone here having an attorney on retainer had any success?

Thanks again. Hope I can find some meaningful answers here.

My account got deactivated immediately they charged my credit card. I have tried to appeal my account deactivation, but they have not answered at all. I keep trying to request assistance, but after they saying I'm not in the right channel for submitting any appeal. A complete and utter disgrace.

useless "help page" that only generate a prewritten email, which does not answer any questions posed. When you get stuck, troubleshooting without any guidance from the company is really hard. It looks like a pointless exercise when you try to indentify and fix the problem while being clueless and out of options.

Stay away from this company especially if you have a business, if you don't believe me before selling in this portal go and read the forums, I just give you two tips, non-existent assistance service, they block money for months even large amounts and even without reason, there are companies that have gone into big trouble due to lack of liquidity, if you can avoid it

I signed up via a link for Individual Seller account in Germany which transformed into a professional sellers account in the midst of my identity verification. This led to having a global professional seller account. Once I complained about this unintentional professional account the North American subscription was canceled and I got the fee reimbursed to my seller account (by doing so they acknowledge the mistake in their system). Sad side of the story is that I still did not manage to move my balance of Amazon's seller dashboard as my Credit Card on record is not valid. This does not make sense as I already have a verified bank account and identity on file but the transfer of balance cannot be started until I give a new valid credit card (this is illegal). On top of that, once my North American account was paused the Japanese marketplace automatically started charging a subscription fee and until now (2 months) I have not been granted a reimbursement after multiple email exchanges with their user support. The seller forums of amazon I full of complaints about this scammy behavior…

No clear rules, no helpline. They deactivate my account because they can. They block my money and charge me for a service I did not request. No adequate answer, you receive the same answer no matter what your question is.
You cannot find any contacts especially if your account is deactivated.
DONT LOSE YOUR TIME AND MONEY WITH THESE PROFFESIONAL CHEATERS!

Amazon is participating in illegal price fixing and monopoly scam. The way it works. I am a new seller at Amazon. I sourced products from US based wholesalers and posted it on Amazon.

These products all have UPCs and brand owners have created these listings on Amazon before me. All I am doing is listing my inventory and selling these products, basically competing for the "buy box".

Few days after I began selling, my account got shut down. Amazon sent me a message that I might be selling unauthentic products and asked me to submit invoices, agreements and any other information that may prove otherwise.

I did everything and more. I sent to Amazon all the contracts, invoices, contact details of the wholesalers.

Amazon received more than enough information that they need to verify. Nobody bothered to verify anything. I believe nobody at Amazon has even looked at it. It's just not being researched as Amazon promises. Replies are computer generated and generic messages sent by a software.

Several going back and forth, Amazon has been sending me messages saying that I am not selling authentic products, even after I provided an overwhelming amount of information proving otherwise. Nothing gets through. No human reads it period.

Here is the reason. Amazon does not want 3rd party sellers promoting brands and selling it under a certain price, in that case Amazon will make less money in commissions, but it's illegal to enforce it this way. It's against monopoly laws. It also allows brand owners to go against supreme court rule from 2017 - you buy it, you own It, so that sellers do not buy branded items at the wholesale prices to list it on Amazon below MSRP. This law "you buy it you own it" clearly says that if you purchased an item legally, it's yours to do as you wish and the brand owner waves all the rights.

Legally brand owners cannot say that they do not want 3rd party sellers. Amazon is allowing this scenario instead, the maker - brand owner and the seller are the same and no 3rd party seller can come close. That is price fixing and monopolizing. That way brand owners can price their products on Amazon at the highest possible prices, Amazon makes more in commissions and brand owners do not have to worry about underselling products at wholesale prices. This is the biggest scam of all times, when you are dealing with the majority of market share. We are talking about billions of dollars. This is FRAUD! Everyone wins except the tiny flea like me - the seller that is supposed to be protected by the US laws, laws that failed miserably. It feels like I am living in a 3rd world country, not the United States. My rights are violated and nobody is doing anything about it.

It does not take a genius on Amazon to add filters in Amazon's database, where it's a checkmark - 3rd party sellers allowed per product or not, that would be illegal. Instead Amazon allows everyone to list as they wish, making it look like everything is according to laws and comfortably pretend that sellers are listing counterfeit products (as they mention may be counterfeit), shutting down their accounts based on assumption and asking to provide documentation that nobody is even reviewing at Amazon!!!! Amazon is in on this scam with brand owners and it's sad that our American judiciary system is allowing it to happen.Where are the US laws. Where is the bill of rights? Where is the free market? This is illegal, this is 100% FRAUD. I don't understand where the US congress is looking at and why it is allowed to continue.

I am one of hundreds of thousands of victims of this and I want it to stop!

P.S. Someone I know went through the same process and after a while, he made a lot more sales compared to me and Amazon frozen $4,000 on his account. Few days ago, Amazon sent this individual the following (not only Amazon is committing FRAUD, they have stolen money from this person):

After completing our investigation and reviewing the information you provided, we have determined that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity (W*T*F?) that harms our customers, other selling partners, and our store. What happens now? The funds in your account will not be disbursed to you. This is a final decision made after reviewing the information you provided. We may not respond to further emails about this issue. Where can I find more information about this policy? If you have questions about this decision, please review our help page in Seller Central at the following link:...

Sincerely, Seller Performance Team