Amazon Anmeldelser 

The experience with this service has been extremely frustrating. The platform has been unreliable, frequently going up and down, and the communication has been lacking—no one ever picks up the phone to address the ongoing problems. We were assigned an account representative, but it’s unclear what value that brings since the account has not been operational for a single day without running into some issue.

One of the most absurd problems was being flagged as a incorrect product, which is completely inaccurate and unrelated to our product. It was just a AI or technical flag because any human would know this isn't a pest product. This constant stream of issues has been exhausting, and each attempt to get them resolved feels like a waste of time.

When reaching out to support, the Indian call center agents seem more focused on dragging out the conversation than actually fixing the problem. Even scammers pretending to be Amazon or Microsoft are more efficient then what they are!

Despite numerous calls and hours spent explaining the situation, nothing ever gets resolved. It has been a time-consuming and frustrating process that feels like it's going nowhere.

I MADE A SELLER ACCOUNT, GOT APPROVED AFTER WEEKS.

I WAITED TILL I HAVE DONE RESEARCH ON PRODUCTS I WAS GONNA SELL.

AFTER 30 DAYS OF OPENING THE ACCOUNT WITH NO LISTINGS YET, I GOT BANNED FOR "MULTIPLE ACCOUNTS POLICY".

MIND YOU, I NEVER USED AMAZON SELLER IN MY LIFE. I WANTED THIS TO BE A SIDE HUSTLE. WHEN I WANTED TO COTNACT THE NON EXISTENT AMAZON TEAM, I COULDN'T AND I GOT THE SAME ROBOTIC ANSWER.

THANKS FOR STEALING $40 OUT MY POCKET JEFF BEZOS

I wanted to sign up to be a seller on Amazon, but found out that I already had a seller account!?!
But get this...
My Amazon account has been deactivated!

To reactivate a seller account, you have to submit evidence to justify the account being reactivated.

...and here's the punchline...

But they won't share the reason why Amazon deactivated the account that I didn't know I had!

...and the best bit...

There are NO contact details (phone, email or otherwise) to be able to contact the Amazon Seller Central Team.

So, what evidence is there that this 'team' even exists if Amazon Customer Service staff don't even know how they can be contacted?

They banned me for buying products from an "unverifiable supplier" that supplier had good reviews online, and was reputable. They refused to give us the money we already made from selling the product, and since we were doing FBA, and had our inventory in their warehouse, they refused to send it back to us, so know they have hundreds of units of MY inventory stocked at THEIR warehouse. BIG MISTAKE on my end. I tried repealing our account deactivation several times, sent them invoices, the suppliers website, contact info, promised to never buy from them again, etc. and after several days of waiting, amazon in returned gave us a very well thought-out response, of "We completed our evaluation of your submission. We do not have enough information to remove the violation at this time." with no explanation as to why or what we could do to reactivate it. Oh, and also, Amazon says their fees is 15% per unit sold. That is a lie. That is the absolute MINIMUM they charge depending on the product category, it is often 30-60% per sale that they take from you. They also pressure you to lower your prices or else they will put you on the 500th (500th was just an example) page when someone searches up the exact keywords of your product name. You are now forced to lower your prices and are making VERY little profit, maybe no profit at all, or possibly the worst of all, you are selling for less than what you bought it for after all the extremely high amazon fees are accounted for. I would absolutely give them 0 stars if possible. My account got deactivated 5-6 months ago and I'm still mad about it to this day. I now own a shopify store theapexgains.com , in case you want to check it out. Have a Nice day, and trust me, DON'T sell on amazon.

Jeff bezos and Andy Jassy both belong in prison. Amazon is a con and selling on here is less than a joke! I have complained to anyone who will listen but obviously Amazon is too no one wants to start legal complaints against them.

Nobody should sell on Amazon unless you like loosing money. I started selling on Amazon 2 years ago and now I’ve lost £50,000 and I don’t make a penny and Amazon won’t let you leave until you have sold everything, but there easy return policies makes this near on impossible!!!!!!! It’s beyond words how’s it run. Only one winner here Amazon. They are all thieves and they belong in prison.

Total rubbish. Waste of time!

Opened up a seller account and were charged £30, the entire process was confusing and we ended up making one sale but never received the money from Amazon. We decided not to proceed with the next month and emailed to cancel. This request was ignored and the money was taken from my account. We have contacted customer support and we're once again ignored, after many emails, live chat talks and phone calls, we were told that we were not getting a refund. We have tried to close the account and this is an impossible task. Scammers and awful service. Will never use Amazon again. Now going to have to go through my bank to block these thieves from taking any more money.

3 weeks into setting up an account - constant issues. They have taken the £30 monthly subscription, but I can't upload an products, as they say they can't take fees (they have already taken a fee) chat were no help at all. I'm wondering if my shop will even get off the ground. Some online platforms are set up within 2-5 days.

No seller protection! Refunding Scammers immediately when Royal Mail Tracking says DELIVERED! Amazon is a scam machine!!! Charging you fees, advertising, shipping label and when delivered???? REFUNDING SCAMMERS!!!!!!!!! WooooW!!!!!!

The first issue is a generic problem in that the interface is ridiculously and overly complex. The new interface has reorganised the menu into illogical groupings that bear no resemblance whatsoever to the old interface. The strange thing is that the system keeps jumping back to the old interface, leaving customers needing to understand the structure in BOTH interfaces. It's a shambles and needs sorting.

The second point is about our recent experience of the support which we have found to have been abysmal. We have found that the support reps seem to give different answers to the same question depending on what day or even time of day you ask the question. They don't seem to understand basic English. They have even at one point answered a completely different question than that asked. They have given us incorrect or wrong information. They have closed a case down without even answering it. In the worst interaction (an email request), they completely ignored every single issue that we listed point by point. We had written this email knowing that there were comprehension issues so we made it extra clear. We took too time to describe the problems we were having with uploading some new replacement images; we listed these issues point by point. Instead of responding to these points, they ignored the ENTIRE content of our email and told us that everything was fine with our old images. Incredibly, they completely missed the point that we didn't even want these old images!

We have come to the conclusion that either there is a language barrier or Amazon need to employ more intelligent staff. We don't know which it is but either way, after 2 weeks of over 20 requests, we still have not been given the information we need.

I signed up for there individual seller account. Once I got on to my page I was automatically charged $39.99 for a pro seller account that they have automatically defaulted. Initially they refunded me but my bank said due to the way that they sent it they sent it they could not accept it so it was reversed. I called up let them know what the situation was nothing. I called emailed did whatever I could. Their customer service is straight up trash as they are not going to help you whatsoever. Your best bet is to contact your bank and do a dispute. Try getting a hold of the Better Business Bureau because they can't keep treating customers like they want. They see it as we need them they don't need us.

A year ago, I opened an account. Since the fees were so high, with no profit, I decided to switch to a smaller subscription. Nevertheless, I was still charged €100s of euros monthly. Then I wanted to close my accounts however this seems to be an impossible task. The links they send don't work, customer service apparently can't do this for me and still every month a few €100s euros goes out of my credit card. Till today, I'm still trying to close my account so these unnecessary charges are done.

Attempting to set up an Amazon seller store was the biggest waste of my life for 2 whole weeks.

It is unbelievable how bad the service is. Especially when you consider the consumer side of their platform being pretty exceptional in terms of customer experience.

But as a seller, you aren't anything special. They will lock you out of your account for no reason. Their listing process is extremely complicated. Their support is non-existent. You will get automated message after automated message, none of it making any logical human sense.

Besides the complete waste of time, my email address seems to have been scraped and I have been spammed no end, from all angles since I tried to set this store up.

I shut down the store and deleted my account. The automated emails from seller central and the spam have not stopped.

Honestly wish I never wasted my time signing up.

Absolutely disgusting they have lost 2 shipments of mine every time I reach out they ask for the same invoice which I’ve sent 15 times. My FBA was delivered in February and still they don’t help! Terrible customer service 🙈

Rubbish, a platform full of bugs. The assistance almost does not exist as they need to escalate all the time and solving issues is really difficult. Pure rubbish.

Waste of time, system frozen , draft not saved, cannot close account because system redirects to chat, call or email .

Worst experience ever of setting up a shop even as bad as Tiktok. Constantly went round in circles with their so called customer service department. Gave up in the end, if you want to sell on amazon then don't bother unless you have lots of time to waste.

Refused my delivery to fba warehouse as it was with royal mail, called and apparently i was supposed to know that it needs to be "partnered courier"? How am i supposed to know this. useless shocking experience. Asked for reimbursment and refused.

Hello world every days 100 seller left amazon platform because amazon policy is for other seller wrong but for Amazon is right

All the wealth that Amazon has is from the money of these sellers, but Amazon treats sellers unfairly

Amazon itself violates its policy every day, but no one can say anything to Amazon

It is a product, Amazon sells below the price, but when I lower the price, then the brand complains to me, this is not fair at all.So why does Amazon violate the price policy.

I was selling three products from the same brand, but due to a mistake in pricing, Amazon disabled my seller account . This was a mistake that happened but it was not true. I send real invoice with delivery proof with payment proof to Amazon because ask these three documents now after checking all the the documents was correct and real thane amazon ask about authorized letter from the brand but IAM a seller not Distributor I buy all these products from real Disterbuter in USA

Now my account is deactivated

Doesn't anyone give me this authorized letter because it's the brand secret letter no give it to me

Really really amazon is very bad platform