Seascanner UK Anmeldelser 

Naomi was helpful, professional and very empathic. I had to rearrange my booking because of a disability. This turned out to be a lot easier than anticipated. Naomi was very understanding and found a fantastic solution to the problem. What a star!

You should send confirmation emails when you say you will, very frustrating. I will now need to call you again regarding assisted airport instructions.

First time using Seascanner and found everything perfect 👌
Sometimes you hear people saying they can’t get through on the phone to P&O or other cruise companies but I have had no problems at all. Emailed seascanner and they got back to me next day.
Plus great prices too 🤩

Good site to use to get info on cruises along with competitive pricing

This is the first time I have used Seascanner. They had a fantastic rate on a last minute cruise.
Due to my own fault and distraction, I forgot to add a drinks package at the time of booking. I thought I could add later, but it was significantly more expensive that way.
I asked customer service if they could add it at the booking price. I didn’t hold out too much hope. To my surprise, Shannon responded to say that the cruise company had agreed to add it at that price. I paid the cost, and Shannon took care of the rest. She has been very responsive to my emails, and has made me feel at ease throughout the process.
Thank you to Shannon and the team.

Good chat facility for customer service. My booking was pending for unknown reason but got sorted by chat service. I’m sorry forgotten her name.

Shannon dealt with my questions quickly and efficiently putting my mind at rest thankyou very much

Very pleased with the response from Customer Service. Shannon was very helpful and sorted out our flight time and pick up from our hotel.
Nice to have the reassurance.

I recently booked a cruise through Seascanner and had the absolute pleasure of dealing with Aimee. From start to finish, their customer service was nothing short of exceptional. They were incredibly knowledgeable, patient, and answered all of my questions with total professionalism. They went above and beyond to make sure every detail of our booking was perfect and completely put my mind at ease. Booking a cruise can sometimes feel overwhelming, but Aimee made the entire process entirely seamless. I highly recommend Seascanner and will definitely be booking through them again!

Shannon has been incredibly helpful in arranging the cruise that suits my family

It was very easy booking our cruise with Fred. Olsen through Seascanner and we saved money this way too. We chose the cabin we wanted and their communications were clear and helpful throughout thanks.

The booking process was easy and the price for 3 day cruise on the QM2 phenomenal! Even when there was a question about the reservation the phone service was kind and effective.

It was really easy and straight forward

Easy to book at a great price. Helped with questions and assisted with preference to dining times. Altogether a great experience.

Booked a cruise through seascanner and was easy to navigate and prices good. Needed to change my bed from king to twins and Aimee did so and emailed very quickly yo say it was done. I would def use again

Thank you very much to Aimee, I made a booking error which I only discovered last minute at the weekend. I was expecting a very stressful couple of days waiting for it to be sorted but Aimee had it rectified very quickly and smoothly. Great service!

Great customer service as always. Shannon is very helpful.

Aimee, thanks for help with my queries.

Booked 4 times with Seascanner and all staff are really helpful, great prices and good communication.

Thanks.

My cruise was redeployed from the med to the canaries and was replaced by a ship 15 years older than my original ship . Having booked in yacht club this change of ship to me was a downgrade but as I was sailing on the 01/01/28 the nearest sailing was new years eve on a world class ship which the company wasn't willing to put me on but Erin managed to sort it out so I could get on the world class ship on my original sail date just from another port. I can't thank Erin enough for all that she did .

We booked a cruise for our family. However our daughter was offered a teaching degree course and could not make the dates we had booked. After contacting Royal Caribbean and Seascanner things looked bleak !
Step forward Aimee from Seascanner, she absolutely took charge of the situation and liased with Royal Caribbean on our behalf. She was patient,answering all our emails within minutes and kept us fully up to date.
Just 12 hours after first contacting her it was fully sorted, re booked and new details sent to us confirming everything.
An absolute pleasure to deal with someone who really cared, her professional approach was exemplary !!!
If I could give 100 stars I would, we will book with Seascanner fir all our future cruises.... Thank you so much.