Oil erdered and delivered within 48 hours. You can't beat that for service. On a down side spent 15 minutes arguing with a computer while trying to order oil. Sooner you go back to a human that answer... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Oil erdered and delivered within 48 hours. You can't beat that for service. On a down side spent 15 minutes arguing with a computer while trying to order oil. Sooner you go back to a human that answer... Se mere
Virksomheden har svaret
I couldn't give 5 stars as I find the rigmarole of placing a phone order too long and unnecessarily complicated. Back in the day when it was still B P, I could just call the depot and place my order w... Se mere
Virksomheden har svaret
Always let me know when my delivery is due, then let me know what day it's coming & the driver sends me a text to let me know how far away he is so I know exactly what time he will get here. The drive... Se mere
Virksomheden har svaret
From the first communication with Certas, the process was simple and efficient. You knew what price the oil was going to be. The delivery man let us know exactly when they were arriving without any h... Se mere
Virksomheden har svaret
We’re proud to have been providing fuel, lubricants and so much more to Scottish homes, farms and businesses since 2001 and we’re one of the largest oil distributors in Scotland. Our customer service teams and delivery depots are dotted the length and breadth of Scotland. So you can be assured of a reliable local service all year round. From the Highlands to the Lowlands you can trust us to deliver your fuel when you need it most.
Head Office - 1st Floor, Allday House, Warrington Road , WA3 6GR, Birchwood, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
You kept to your promised price, even when the 'war' started. 👌
And the drivers are always brilliant 👏

Besvarelse fra Scottish Fuels
You refused to give price when we made order despite request, against your own policy . A subsequent call asking for price was declined and you gave a date when we would notified of price which you did not meet. Your charges were profiteering as the oil you provided us with was purchased when prices were a lot lower. The time you took for delivery was far longer than all previous orders and your own delivery driver said he was no busier than normal. We will not be be using you again

Besvarelse fra Scottish Fuels
Waited too long for delivery as original date was cancelled .
45 mins waiting in phone to check whether or not my delivery would come .

Besvarelse fra Scottish Fuels
Always polite on phone.
Delivery very prompt, within 2 days of order. Drivers friendly.

Besvarelse fra Scottish Fuels
Good experience. Customer care at the ordering was 5 star and driver was friendly and didnt mess about.
Will order from again in future

Besvarelse fra Scottish Fuels
As usual the overall performance of this company was superb.
The staff in the central office are very friendly and helpful so no problems in ordering oil and arranging deliveries
The delivery driver completes the delivery very quickly, and has now become a friend, I enjoy the visit.

Besvarelse fra Scottish Fuels

Besvarelse fra Scottish Fuels
Excellent company to deal with - great service every time

Besvarelse fra Scottish Fuels

Besvarelse fra Scottish Fuels
I messaged regarding trouble using the on line service for checking accounts and ordering . This was weeks ago and I followed up with a phone call , still no reply or help which is disappointing

Besvarelse fra Scottish Fuels

Besvarelse fra Scottish Fuels
Always helpful if needing fuel urgently. And never have any problems at all with there service.
Thank you

Besvarelse fra Scottish Fuels

Besvarelse fra Scottish Fuels
The driver was quick and efficient but we are still waiting on the paperwork to be sent out as usual with our discount

Besvarelse fra Scottish Fuels

Besvarelse fra Scottish Fuels
Great service and customer liaison. High prices though, wild times internationally

Besvarelse fra Scottish Fuels
Terrible automated telephone service.
Order made on 26 February for 600 litres of heating oil for guaranteed delivery 4 March -didn’t arrive. Numerous calls to different agents on 7 and 9 March eventually said delivery would be on Tuesday, 10 March, but that didn’t happen and when I chased the office Ì was told the tanker had broken down and had to return to the depot! Promised to deliver the following day but that never arrived either and instead just received an email late afternoon from the depot apologising for the non-delivery and saying they would be in touch to arrange a new date!
I spent a lot of time the next day, Thursday, and told delivery would be on Friday. Mercifully the delivery was made early that morning.
But I had had a very stressful week and wasted an enormous amount of time chasing your office and speaking to at least six or seven agents about the overdue delivery. (Ì do have to say all your agents were courteous but obviously let down by the depot not getting back to them when they were trying to chase up my order.)

Besvarelse fra Scottish Fuels
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.