There seems to be a bit of a communication issue when a customer wants to cancel an order. Before my order had been dispatched I sent an email to cancel it but 24 hours later it was dispatched. The re... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My new Heston Blumenthal scales are superb. So accurate and easy to use. I wish I’d bought them years ago! Delivery by Yodel was a bit of a nightmare though. Not easy to get in touch with. Also… it... Se mere
The product is made of good quality plastic and does look quite solid.i have only used it for spice and saffron (and not coffee) and it does the job perfectly to grind. However, the only point for whi... Se mere
Purchased direct from Salter for the best deal I could find on the market. Fast delivery and well packed. Only had air fryer a couple of days but seems robust and with ample cooking options for my nee... Se mere
Virksomhedsoplysninger
Om Salter
Skrevet af virksomheden
Salter
Salter is a name loved and trusted by generations. For over 260 years, Salter have been manufacturing precision technology for the home, making us the UK's No.1 brand for domestic weighing scales. Remaining at the forefront of innovation, Salter now combines electrical, cookware and housewares, including scales, to deliver a full coordinated collection to suit every home.
See our latest ranges for yourselves @salteruk on Instagram, SalterUK on Facebook, or via our website Salter.com
Get in touch
Our friendly and efficient customer service team are happy to help with any queries, just head to www.Salter.com and start a live chat.
Salter
Skrevet af virksomheden
- The oldest British housewares brand
- Salter has been built on family values and for 260 years we have proudly brought people together. Whether it’s baking for the family with a Salter scale or sharing special moments over a cup of tea poured from a Salter kettle, Salter offers a range of products to make family life that little bit easier. Offering a promise of quality and reliability across our scales, kitchen appliances, cookware and bakeware, Salter delivers award winning ranges for every home.
Our Shipping & Guarantee Policies
Free shipping & 12 months guarantee
We provide free delivery to our customers on all orders over £15, we also offer a standard 12 month guarantee on all purchases with 15 years guarantee on scales subject to terms and conditions.
Kontaktoplysninger
Victoria Street, OL9 0DD, Oldham, Storbritannien
- salter.com
4,4
Fremragende
12 t anmeldelser
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I bought the 7 piece kitchen set .its…
I bought the 7 piece kitchen set .its beautiful. Delivered in 2 days .would reccomend this company to family and friends
7. april 2026
Product was damaged
Product was damaged, pans were scratched and a glass lid was shattered
7. april 2026
Besvarelse fra Salter
Good Morning,
We’re very sorry to hear that your pans arrived scratched and that the glass lid was shattered. This isn’t the standard we expect for our products, and we completely understand your frustration.
Please be assured that we have reached out to you directly via email to look into this further.
Best regards,
Aleksandra
Double disappointment
Double disappointment. The Salter frying pan we purchased wasn't fit for purpose, the metal induction ring came detached after a couple of uses. I reached out to Salter to be told I'd obviously used it on too high a heat. I'm 60 years old, a very experienced cook and can categorically say this was not the case. We only buy quality products, we certainly won't be buying Salter again.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Salter
Good Morning,
We’re very sorry to hear about your experience and understand how disappointing this must have been, particularly given your confidence and experience in the kitchen. This certainly isn’t the impression we want to leave, and we regret that you feel let down both by the product and by the support you received.
We would really appreciate the opportunity to look into this further for you. We’ve requested your contact details via Trustpilot so that we can reach out to you directly, review the situation in full, and see how we can resolve this for you.
Thank you for taking the time to share your feedback.
Best regards,
Aleksandra
Very pleased with the air fryer
Very pleased with the air fryer. Easy to use and clean. Also looks good and the glass windows is a great addition allowing you to see the food as it cooks.
6. april 2026
Ordered 3-saucepan set
Ordered 3-saucepan set, £53.99. On delivery I found one lid-handle loose in the box (screw thread was stripped) and the corresponding saucepan bent to an egg shape. Was asked by salter if I'd keep them for a £10 price reduction. After I'd stopped laughing I asked for a replacement. After shipping them back I have now received a full refund ( ? ).
30. marts 2026
Besvarelse fra Salter
Good Morning,
Thank you for taking the time to leave a review. We’re very sorry to hear that your saucepan set arrived in this condition, this is clearly not the standard we expect, and we completely understand your disappointment.
We apologise for both the damage to the saucepan and the loose lid handle, and for any frustration caused by the initial resolution offered. We appreciate you returning the items so the issue could be properly reviewed.
We can confirm that a full refund has now been issued rather than a replacement, and we’re sorry that this was the case.
Thank you for bringing this to our attention.
Please be assured that we have reached out to you directly via email to look into this further.
Best regards,
Aleksandra
Bought a Frying pan with what i thought…
Bought a Frying pan with what i thought had a 10 year guarantee,but only if you register? After 13 months pan faulty but not under warranty.Ony in the very small print does it mention register.Would expect the warranty to be honoured in such a reasonable time with out using the register to be a escape clause Since writing i have been offered a replacement pan and thank Salter for the excellent way my complaint has been handled
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Salter
Good Morning,
Thank you for sharing your feedback. We’re sorry to hear about your experience with the frying pan and understand your frustration.
The extended 10‑year guarantee does require product registration, which is outlined in the guarantee terms, though we appreciate your comments about this information not being as visible as it should be. Your feedback is valuable and has been shared with the relevant team so we can review how clearly this is communicated to customers in future.
I have requested your details, so we can reach out to you directly.
Best regards,
Aleksandra
Great products
I ordered a microwave, kettle, toaster, canisters, kitchen roll holder and bread bin in the Kuro design. All matched my expectations. I had the benefit of a discount code and free delivery. I am happy with my purchase and it all looks great in my kitchen. Good packaging too and quick delivery.
6. april 2026
Great design, great quality
I found the Salter website several months ago and have since bought a toaster, kettle, garlic press, frying pans and a wok. All of these products work very well and are beautifully designed. My kitchen has never looked so good and I will be buying more from Salter in the future.
12. juli 2025
Exelent service delivery fast
28. marts 2026
Very pleased with product
Very pleased with product, service was excellent also great delivery
5. april 2026
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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