There seems to be a bit of a communication issue when a customer wants to cancel an order. Before my order had been dispatched I sent an email to cancel it but 24 hours later it was dispatched. The re... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My new Heston Blumenthal scales are superb. So accurate and easy to use. I wish I’d bought them years ago! Delivery by Yodel was a bit of a nightmare though. Not easy to get in touch with. Also… it... Se mere
The product is made of good quality plastic and does look quite solid.i have only used it for spice and saffron (and not coffee) and it does the job perfectly to grind. However, the only point for whi... Se mere
Purchased direct from Salter for the best deal I could find on the market. Fast delivery and well packed. Only had air fryer a couple of days but seems robust and with ample cooking options for my nee... Se mere
Virksomhedsoplysninger
Om Salter
Skrevet af virksomheden
Salter
Salter is a name loved and trusted by generations. For over 260 years, Salter have been manufacturing precision technology for the home, making us the UK's No.1 brand for domestic weighing scales. Remaining at the forefront of innovation, Salter now combines electrical, cookware and housewares, including scales, to deliver a full coordinated collection to suit every home.
See our latest ranges for yourselves @salteruk on Instagram, SalterUK on Facebook, or via our website Salter.com
Get in touch
Our friendly and efficient customer service team are happy to help with any queries, just head to www.Salter.com and start a live chat.
Salter
Skrevet af virksomheden
- The oldest British housewares brand
- Salter has been built on family values and for 260 years we have proudly brought people together. Whether it’s baking for the family with a Salter scale or sharing special moments over a cup of tea poured from a Salter kettle, Salter offers a range of products to make family life that little bit easier. Offering a promise of quality and reliability across our scales, kitchen appliances, cookware and bakeware, Salter delivers award winning ranges for every home.
Our Shipping & Guarantee Policies
Free shipping & 12 months guarantee
We provide free delivery to our customers on all orders over £15, we also offer a standard 12 month guarantee on all purchases with 15 years guarantee on scales subject to terms and conditions.
Kontaktoplysninger
Victoria Street, OL9 0DD, Oldham, Storbritannien
- salter.com
4,4
Fremragende
12 t anmeldelser
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Shockingly poor quality finish on our…
Shockingly poor quality finish on our kettle.
Bought no more than 5 years ago and despite normal everyday use, it looks like it's been kicked about in a gravel pit.
Not sure if this was a one-off bad batch, but I can literally scape the metallic finish off with my thumbnail.
More junk off to landfill. Shame.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Salter
Good Morning,
We’re very sorry to read about your experience and understand how disappointing this must be, especially when the kettle has been used in normal day‑to‑day conditions. The deterioration you’ve described is certainly not what we expect from our products.
While cosmetic finishes can naturally show signs of wear over time, we appreciate you highlighting your concerns.
We do value all customer feedback and will ensure your comments are passed on to our product and quality teams for review.
We’ve requested your details via Trustpilot so that we can reach out to you directly and better understand your experience.
Best regards,
Aleksandra
Very positive purchase
Great website and service and super fast delivery definitely will be buying from them again highly recommended
9. april 2026
Great service
9. april 2026
Fast delivery and solidly made set
Fast delivery and solidly made set. Time will tell on durability but overall well pleased so far.
9. april 2026
did not advise delivery date
9. april 2026
Besvarelse fra Salter
Good Morning,
Thank you for taking the time to leave a review. We sincerely apologise that a specific delivery date was not advised at the time of ordering. We understand how important clear delivery information is and appreciate you confirming that your order was received.
Please be assured that we have reached out to you directly via email to look into this further.
Best regards,
Aleksandra
Very pleased with salter purchases
Very pleased with my purchases from salter , packaged well and quick delivery . Love the kuro range .
28. november 2025
Uopfordret anmeldelse
We needed a new pan set
We needed a new pan set, and as a Which? member I went there to do my research. I found that Salter had a great score and competitively priced so I place an order. The pans are excellent, and everything the Which? report described was confirmed. I would like to see more Megastone pan options like a Saute Pan (we've had to keep an old one) which would give more flexibility for one pot dishes.
1. april 2026
Good fast service from order being…
Good fast service from order being placed to delivery. Was kept informed throughout.
Lovely toaster. Would recommend & will use again.
8. april 2026
Ripple kettle and toaster set
Good value kettle and toaster set.Pleased with the colour taupe.
8. april 2026
The customer service was amazing and…
The customer service was amazing and even though I sent back everything was smooth and communication fantastic
11. marts 2026
You cancelled my order because I live…
You cancelled my order because I live on the Isle of Man
8. april 2026
Besvarelse fra Salter
Hi there,
We’re really sorry for the frustration this caused. Unfortunately, we’re currently unable to fulfil orders to the Isle of Man due to shipping and courier restrictions, which is why your order had to be cancelled.
We completely understand how disappointing this is and apologise that this wasn’t clearer at the time of ordering. Your payment was, fully refunded.
Please be assured that we have reached out to you directly via email to look into this further.
Best regards,
Aleksandra
Ideal purchase to obtain boiling water
Quick and easy ordering.
Colour is exact match of my toaster
Seems to boil water
Decent price
All you need really
8. april 2026
It works, somewhat slowly, easy clean.
I have arthritis and this allows me to juice a few citrus fruits without pain. Instructions advise not to put hands directly onto black squeezy form but using the clear plastic press doesn't work, you absolutely have to use your hands, no big deal. It works great for one person juicing a few fruits for a glass of juice, so I'm happy . If you need to juice loads of fruit, and/or quickly, you probably need a pro juicer anyway. I like it. Works, easy to clean.
7. april 2026
Great products, great prices
Purchasing was so easy, great product, great price, and shipped really fast.
7. april 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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