There seems to be a bit of a communication issue when a customer wants to cancel an order. Before my order had been dispatched I sent an email to cancel it but 24 hours later it was dispatched. The re... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My new Heston Blumenthal scales are superb. So accurate and easy to use. I wish I’d bought them years ago! Delivery by Yodel was a bit of a nightmare though. Not easy to get in touch with. Also… it... Se mere
The product is made of good quality plastic and does look quite solid.i have only used it for spice and saffron (and not coffee) and it does the job perfectly to grind. However, the only point for whi... Se mere
Bought a Frying pan with what i thought had a 10 year guarantee,but only if you register? After 13 months pan faulty but not under warranty.Ony in the very small print does it mention register.Would e... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Salter
Skrevet af virksomheden
Salter
Salter is a name loved and trusted by generations. For over 260 years, Salter have been manufacturing precision technology for the home, making us the UK's No.1 brand for domestic weighing scales. Remaining at the forefront of innovation, Salter now combines electrical, cookware and housewares, including scales, to deliver a full coordinated collection to suit every home.
See our latest ranges for yourselves @salteruk on Instagram, SalterUK on Facebook, or via our website Salter.com
Get in touch
Our friendly and efficient customer service team are happy to help with any queries, just head to www.Salter.com and start a live chat.
Salter
Skrevet af virksomheden
- The oldest British housewares brand
- Salter has been built on family values and for 260 years we have proudly brought people together. Whether it’s baking for the family with a Salter scale or sharing special moments over a cup of tea poured from a Salter kettle, Salter offers a range of products to make family life that little bit easier. Offering a promise of quality and reliability across our scales, kitchen appliances, cookware and bakeware, Salter delivers award winning ranges for every home.
Our Shipping & Guarantee Policies
Free shipping & 12 months guarantee
We provide free delivery to our customers on all orders over £15, we also offer a standard 12 month guarantee on all purchases with 15 years guarantee on scales subject to terms and conditions.
Kontaktoplysninger
Victoria Street, OL9 0DD, Oldham, Storbritannien
- salter.com
4,4
Fremragende
12 t anmeldelser
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Arrived quickly
Arrived quickly , and cute little machine that makes a really frothy topping for coffee.
Very happy with leaflet , simple and instructive , and excellent price , received 10% off ordering online direct
11. april 2026
Very good service ordered on Tuesday…
Very good service ordered on Tuesday arrived on Thursday quickest delivery we have had
12. april 2026
Brilliant product. Excellent customer service.
Extremely prompt and efficient delivery service.
The omelette maker was recommended to me by a friend. It has lived up to expectations - lovely fluffy omelettes, easy to operate & clean.
5. april 2026
Very fast delivery well packaged
Very fast delivery well packaged. Very pleased with the scales and can't believe you can get so much information from using scales at this price. They look good too. Just ensure you're connected to the device before you use it to save embarrassment with your results going to someone else in your house🤣
10. april 2026
Super scale for batch cooking.
The scale I ordered is really well made, robust and perfect for the job. We are a large family and making big batches of things got a whole lots easier with the scale.
After ordering the scale arrived promptly and was packaged well but not excessively.
I was happy with the price of the item and the delivery policy meant that I received my item without this additional charge.
A reputable company, would recommend them to anyone looking for quality and value.
11. april 2026
The delivery was on time and everything…
The delivery was on time and everything satisfactory. Thank you
11. april 2026
Goods delivered on time
Goods delivered on time. Product was as described and so far seems to a good choice.
3. april 2026
Salter Pebble toaster and kettle
I ordered the Salter pebble toaster and kettle for my step mum. It arrived super quick and she is very happy with the design and colour.
11. april 2026
The product arrived is bent
The product arrived is bent. I have to bent it back to original shape
3. april 2026
Besvarelse fra Salter
Good Morning,
We’re really sorry to hear that your item arrived bent, that’s definitely not the experience we want for our customers.
Please accept our apologies for the inconvenience caused. Packaging and delivery damage isn’t something we take lightly, and we’d really like the chance to make this right for you.
Please be assured that we have reached out to you directly via email to look into this further.
Best regards,
Aleksandra
My new scales arrived amazingly quickly…
My new scales arrived amazingly quickly and are just what I wanted. They were replacing some similar ones bought 20 years ago which only failed as I dropped them in a sink of water.
10. april 2026
Delivered quickly and very nice in my…
Delivered quickly and very nice in my new kitchen
3. april 2026
easy purchase process fast delivery and…
easy purchase process fast delivery and informed throughout
10. april 2026
Shockingly poor quality finish on our…
Shockingly poor quality finish on our kettle.
Bought no more than 5 years ago and despite normal everyday use, it looks like it's been kicked about in a gravel pit.
Not sure if this was a one-off bad batch, but I can literally scape the metallic finish off with my thumbnail.
More junk off to landfill. Shame.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Salter
Good Morning,
We’re very sorry to read about your experience and understand how disappointing this must be, especially when the kettle has been used in normal day‑to‑day conditions. The deterioration you’ve described is certainly not what we expect from our products.
While cosmetic finishes can naturally show signs of wear over time, we appreciate you highlighting your concerns.
We do value all customer feedback and will ensure your comments are passed on to our product and quality teams for review.
We’ve requested your details via Trustpilot so that we can reach out to you directly and better understand your experience.
Best regards,
Aleksandra
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.