Rockbrossport Anmeldelser 

306
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Had a problem with the frame on my polarised glasses Rock bros sent me new glasses within a week Brilliant customer service Glasses are comfortable to wear with helmet and the interchangeable le... Se mere

Bedømt til 5 ud af 5 stjerner

Good product, excellent customer support. Take care with sizing, I ordered a long sleeve cycle top L and it arrived quickly but was too small. Customer service very helpful, arranged return (free)... Se mere

Bedømt til 4 ud af 5 stjerner

Ordered a lightweight summer long-sleeve cycling jersey. Quality good but beware, sizing comes up small. I’m a medium-large, tall/thin, so normally order a large (e.g. Helly Hansen) but the RockBros... Se mere

Bedømt til 3 ud af 5 stjerner

Hello I place my order, UK-Shopify-41548, on July 8 and according to your information I should get it after 7 working days. Today is the 22 of July and I'm still waiting....!!! And people still... Se mere

Virksomhedsoplysninger

  1. Cykelbutik
  2. Butik med cykeltilbehør

Skrevet af virksomheden

ROCKBROS: Enhancing Every Ride with Quality, Comfort, and Affordability. At ROCKBROS, we are driven by a passion for cycling and a mission to make high-quality gear accessible to all. Founded by cyclists for cyclists, we design products that meet the needs of every rider—from casual commuters to dedicated athletes. Our gear is built with superior durability, unmatched comfort, and innovative designs, ensuring every journey is enjoyable and worry-free. With a commitment to affordability, we offer top-notch products at prices that won't break the bank, along with exclusive member benefits. Every piece of ROCKBROS gear undergoes rigorous testing and meticulous refinement, blending functionality with style to elevate your cycling experience. Whether you're conquering mountain trails or navigating city streets, trust ROCKBROS to deliver gear that performs at the highest standards. Join a community of riders who value quality, transparency, and a shared love for the sport. Discover the freedom of the ride with ROCKBROS—crafted for adventure seekers and everyday explorers alike.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

306 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 86 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(306)

204 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Still haven’t received the product

Still haven’t received the product. Initially I had good contact, but having sent 3 emails over the past 2-weeks asking for updates on my order, I’ve been ignored. Just had an email asking me to review the order, that I still haven’t received. Not a great experience considering the price of the product.

20. april 2026
Uopfordret anmeldelse
Rockbrossport-logo

Besvarelse fra Rockbrossport

Hi there,

We’re truly sorry to hear that you haven’t received your order yet and for the lack of response to your emails — we completely understand how frustrating this must be.

Recently, we experienced an issue with our email system, which unfortunately caused some replies to not be successfully delivered. We sincerely apologise for this and any inconvenience it has caused.

Could you please contact us at service@rockbrosbike.de
with your order details? Our team will prioritise your case and get this resolved for you as quickly as possible.

Thank you for your patience, and again, we’re very sorry for the experience.

Best regards,
ROCKBROS Team

Bedømt til 5 ud af 5 stjerner

Easy to order & immediate email…

Easy to order & immediate email confirmation; scheduled delivery details and updates received.
Torque Wrench arrived as expected. Quality product, easy to use.
Great service & experience from start to finish as on previous occasions.

13. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great cycling glasses

Great cycling glasses, style and lenses are awesome, these are well worth the money, price, delivery, brilliant.
Can recommend 👏

2. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Sold secure folding bike lock

I have purchased cycling items from rockbros before and trust the quality.
Even so I was sceptical that the folding bike lock would be such good quality for the price but it met my expectations exactly 💯

11. april 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Easy to order took a while to arrive.

Easy to order took a while to arrive.
No instructions with parcel,but 3 keys.
Looks straight forward eniugh to operate ,heavy so hopefully difficult to cut through.
Like the compact design folded and gives a good expansion unfolded so not having to do gymnastics to fit frame onto bike rack.
Have panniers so havnt needed to use big cable ties supplied to fit to bike

10. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very frustrating

Very frustrating. I received the bags and few hours later followed the procedure to return them and have not gotten any response from the company. Sent 8 emails. Its a fake company please don’t buy anything from this shop as
Its a scam and you will lose your money.

1. april 2026
Uopfordret anmeldelse
Rockbrossport-logo

Besvarelse fra Rockbrossport

Hi there,

We’re very sorry to hear about your experience and completely understand your frustration.

Due to a recent issue with our email system, some of our replies were not successfully sent, which may be why you didn’t receive any response despite reaching out multiple times. We sincerely apologise for this situation.

Please kindly contact us via our temporary support email at service@rockbrosbike.de, and we will prioritise your request and resolve it as quickly as possible.

We truly appreciate your patience and are committed to making this right.

Kind regards,
ROCKBROS Team

Bedømt til 5 ud af 5 stjerner

Brilliant customer service when pump failed

I had an issue with my mini pump battery after less than a year where it would just not hold a charge. I reached out to customer services and explained the issue. After sending them a short video for proof, they offered to replace the pump. Livia was very helpful and friendly throughout the process, I had the new pump ready to go within a couple days of my original email. Would highly recommend.

8. april 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I have contacted rock brothers…

I have contacted rock brothers regarding a purchase.

I haven't received any contact back about returning and replacing a product , very poor service

2. april 2026
Uopfordret anmeldelse
Rockbrossport-logo

Besvarelse fra Rockbrossport

Hi there,

We’re very sorry for the lack of response and understand your frustration.

Due to a recent issue with our email system, some replies may not have been delivered. We sincerely apologise for this.

Please contact us via our temporary support email at service@rockbrosbike.de
, and we’ll prioritise your return or replacement as quickly as possible.

Kind regards,
ROCKBROS Team

Bedømt til 5 ud af 5 stjerner

Outstanding.

I have bought two pairs of shorts. They are excellent. Great cut, they are amazingly comfortable and look great. I’m very pleased.

29. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Frame bag

Bought frame bag to fit electric bike with wide crossbar. Three straps keep it secure. Big enough for daytime essentials like pump spare tube tools and Mars bar.

26. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great running sun glasses!

I ordered the children's cycling glasses (I have quite a small face) and they are a brilliant product.
The polar lenses kept the sun out my eyes brilliantly when running and even protected my eyes well from the heavy wind. I was so surprised at how well they stayed on. The flexible nose bridge was great for comfort.
It was impressive that they came with such a robust case and cleaning cloth to keep them clean and protected when not in use.
Delivery was quick with no issues like I have seen in previous reviews.
Overall I would recommend they great sunglasses for any outdoor sport.

25. marts 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Combination lock

I had an issue with the lock combination not working - having contacted customer service this has now been replaced with a new lock which works perfectly. The lock is a sturdy cafe lock, with better security than just the single cable type locks you can buy.

4. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Speedy delivery and a great product

Speedy delivery and a great product. Panniers were much better than my previous ones with clips that could be adjusted to suit my rack, and I love the way the carry handles open the clips to place on the bike and then lock on when releasing the handle. Had to use straps on my previous ones to stop them bouncing off. Plenty of space too.

16. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Easy refund

Although I didn't like the style of the goggles, I had a speedy refund of my money. Excellent service, thanks

27. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Balaclava

Exceptional product, well made, good fit and comfortable to wear. Practical ways of wearing dependant on situations. Keeps your head and neck toasty warm on those chilly winter rides.

13. februar 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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