I bought a bicycle handle bar hanging light for over $70 bucks the the instructions in the bar show the hanging hardware for the light. The ROCKBROS customer service said, no only the "hanging light"... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I bought a bicycle handle bar hanging light for over $70 bucks the the instructions in the bar show the hanging hardware for the light. The ROCKBROS customer service said, no only the "hanging light"... Se mere
Virksomheden har svaret
I have purchased several items from Rockbros and have been happy with the quality and design. What I’m not so happy about is that Amazon sell Rockbros products cheaper than they do. Amazon also includ... Se mere
Purchased a light ((RHL600). Got caught in torrential downpour for close to an hour. Didnt realize until home that the light stopped working. There was moisture visible inside the lens. RB sent me a n... Se mere
ROCKBROS is amazing! I tried out the cycling shorts/jersey and the quality is top notch. The shorts are very comfortable and have a very flattering fit, the material is very durable and all in all is... Se mere
At ROCKBROS, we are dedicated to providing tailored solutions for cyclists of all types. Our mission is to offer stylish, high-quality, and comfortable cycling equipment designed to enhance the cycling experience. our extensive range covers everything cyclists need.
758 Lidgerwood Ave, Elizabeth, New Jersey 07202, United States, USA
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I’ve had a great experience with ROCKBROS! Their products are well made, practical, and offer great value for the price. I really appreciate the attention to detail and the variety of cycling accessories they offer. Overall, a reliable brand for cyclists, and I’d definitely recommend giving them a try! 🚴♂️
They are very affordable. They have just about everything you need for your bike, from accessories to repairs. The products are high quality. The bike lights I purchased are USB chargeable, so there are no batteries to replace. They were easy to install and easy to use, with various light modes.
My Glasses failed, RB was very helpful in communication and is relacing them.
Excellent customer service, great products, and affordable prices! Rockbros company truly goes above and beyond to make sure their customers are taken care of. I was concerned about an order getting to me on time, so I reached out via email. The team was responsive, kind and were able to get it to me on time. Their products are great quality without breaking the bank, which is always a huge plus in the biking world. It’s refreshing to find a company that offers both outstanding service and great value. I highly recommend them to anyone looking for quality bike products at reasonable prices. I’ll definitely be a returning customer.

Besvarelse fra rockbrosbike.us
I have purchased several items from Rockbros and have been happy with the quality and design. What I’m not so happy about is that Amazon sell Rockbros products cheaper than they do. Amazon also included free shipping. My advice check other websites before buying direct from Rockbros.
I bought a bicycle handle bar hanging light for over $70 bucks the the instructions in the bar show the hanging hardware for the light. The ROCKBROS customer service said, no only the "hanging light" is included. Honestly avoid ROCKBROS they are not your BRO they are not honest...just another knock off more expensive designs Chinese company.

Besvarelse fra rockbrosbike.us
I entered one of their giveaway contests and won the child sunglasses. I gave them to my 6 year old grandson when they arrived in the mail. He loves them a d wears them when he rides his bike.
solid products. They responded quickly through instagram. I bought through aliexpress and ebay
Great product for using un running, biking or any type of trainning you have for your kid. Great communication with the customers.
I received a damaged, empty package for my order with a USPS apology note. I sent photos and an explanation to Rock Bros, and they promptly shipped a replacement order that arrived unharmed.
Wow- what a website! The number of options is almost overwhelming. I never fail to find what I need. They are also very responsive to questions- they have helped me find parts for very specific bikes.
ROCKBROS is amazing! I tried out the cycling shorts/jersey and the quality is top notch. The shorts are very comfortable and have a very flattering fit, the material is very durable and all in all is very comfortable on my rides. I am going to get them in every color 😍 the jersey fit like a glove and was very breathable. Looking forward to ordering more from this brand 🤍
Hello rockbros I recently purchased a 3D saddle after trying way to many others a
Saddle and I got 2 from your company one for the road bike and the other for my MTB and let me tell you it's feels amazing I got my bike fitted and took it for my 1st 30 miles and no more pain or numbness thanks for making a great saddle and not to expensive and super comfortable
Ordered the Rockbro gravis and it was a good experience. Great bike it will tackled any terrain . Very nice components and rides great . Highly recommend.
I ordered a couple pairs of anodized purple pedals. The price is great for whet I was looking for, quality Ali great. The customer service is top notch, they are quick to respond to emails and assist.
Thanks!
Justin
Received a broken item and immediately notified customer service. No one had contacted me but then I was contacted and I believe they will make good on the product. I buy a lot of Rock Bros items and they are a best value company.

Besvarelse fra rockbrosbike.us
I used a rockbros mini pump for 2 years and it stopped working one day, showing an E1 error code. Reached out to service and they responded quickly with some additional things to try but didn't work. They sent me a new pump that arrived a few days later.
Purchased a light ((RHL600). Got caught in torrential downpour for close to an hour. Didnt realize until home that the light stopped working. There was moisture visible inside the lens. RB sent me a new one promptly. Not sure if light is supposed to be waterproof; I generally dont intentionally ride in rain. So, maybe 2-3 stars for the light, 5-stars for the service.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.