A great brand with extremely high quality stuff that will last!! Any weather any conditions SUPER NICE STUFF
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a bicycle handle bar hanging light for over $70 bucks the the instructions in the bar show the hanging hardware for the light. The ROCKBROS customer service said, no only the "hanging light"... Se mere
Virksomheden har svaret
ROCKBROS is amazing! I tried out the cycling shorts/jersey and the quality is top notch. The shorts are very comfortable and have a very flattering fit, the material is very durable and all in all is... Se mere
Purchased a light ((RHL600). Got caught in torrential downpour for close to an hour. Didnt realize until home that the light stopped working. There was moisture visible inside the lens. RB sent me a n... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At ROCKBROS, we are dedicated to providing tailored solutions for cyclists of all types. Our mission is to offer stylish, high-quality, and comfortable cycling equipment designed to enhance the cycling experience. our extensive range covers everything cyclists need.
Kontaktoplysninger
758 Lidgerwood Ave, Elizabeth, New Jersey 07202, United States, USA
- service@rockbrosbike.us
- rockbrosbike.us
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great support and stand behind each product
Rockbros have really very good quality products from tail lights, cycling caps, air pumps, cycling professional glasses, clothes, bike bags and bike computers. Not only that but when something for some reason does not work as intended they find a solution right away, so purchase their products for me is a piece of mind and sure i will be satisfied with their performance. I truly recommend this brand.
Took a while but rock bros made…
Took a while but rock bros made everything right, love my bike seat.
Very Poor Customer Service Response
I ordered a kickstand for a mountain bike and recieved notice through USPS Tracking that the shipment had been lost or damaged and could not be delivered. I contacted Rockbros 7 times at three different customer service emails (us@rockbrosusa, service@rockbrosbike, info@rockbrosusa), and messaged them on Facebook. No response. Silence. All I want is confirmation that a replacement is being shipped immediately and Rockbros has not so much as acknowledged I exist.
Update: Rockbros finally reached out to me after I ordered the kickstand from another dealer and after I filed a charge dispute with my credit card company. Ultimately, the charge was reversed -- but only after significantly more effort than it should have taken. They asked me to update my review, so I am. However, my review accurately reflects my experience. Hopefully, they have improved and fixed their procedural issues to prevent this from happening to other customers in the future.
Service und Rückantwort habe ich immer…
Service und Rückantwort habe ich immer sehr schnell bekommen ;)
Glasses received are really good
Glasses received are really good. I initially had an issue with my order, but it was dealt with very quickly. Great customer service (thanks Johnny).
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








