Profipdf Anmeldelser 

Great inter action, problem solved

Prompt reply and resolution to the issues.

cette entreprise est une escroquerie…

cette entreprise est une escroquerie qui demande 0.99€ pour une traduction. Je paye la somme demandée. Après ils me disent que je n'ai que dix crédits et que je ne peux traduire que dix pages. Il faut payer beaucoup plus pour mon document. Ils ne pourront m'escroquer qu'une fois !

Just an awful experience.
I bought a weeks trial earlier today and the service was so good on a video I needed compressing etc that I sent my HO a mail to tell them to buy me an annual subscription.
HOWEVER, needed a second movie compressing earlier really urgently and their web via both iPhone and Apple Mac wanted to charge me again, even though I have a subscription.
There is no online help and although chat says they will be back in maybe 20 mins, its now been 40 mins and nothing so I need to find cancel with this bunch and find a solution that works.

Just beware

Vorsicht ABO-Falle
Ich habe den Betrag von 99cent für eine Übersetzung am 4.09.26 bezahlt .
Auf einmal will Profipdf mir ein ABO verkaufthaben .
Habe es sofort gekündigt .
Es wurde noch nicht abgebucht .
Völlig unseriös

Très utile et très bon service client en cas de problèmes.

Ease of use. Efficient. Very good customer service.
My subscription was cancelled in minutes.

Foram prestativo, e solicitos.

I used the services and paid a small fee for the translation of a document without realizing that a was starting their monthly plan subscription. When I saw the transaction on my banking app I reached support and asking for a refund. They were very nice and issued a refund after I explained the confusion.

Used the product briefly to convert a file, but didn't need a longer subscription. Emailed them immediately to say that I would like to cancel the subscription forward, and it was done within a couple of hours.
I wish there were more companies where cancelling renewal subscriptions were so helpful and pain free.

Thank you Lisa for a great service, I would certainly use you again if needed.

customer service was so lovely!

Quick reply. Problem solved within a hr!!!

Amazing exeprience with use and customer service

I went sailing with a friend and made a short vedeo using my GoPro camera. It was too large (100+ Mbyte) to send to him by email so I paid £0.99 to proipdf to shrink it. It worked out well, a very rapid service. I thought the £29.99 per month contract was very expensive for my modest needs so I cancelled it by email - got a very rapid response so thank you.