Plumbing Doctors Anmeldelser 

These guys are amazing! Very good service and do more than just the job description. Highly recommend them.

Informative and hopefully issue solved ( problem was from another company ). Thoroughly explained and advice given .

Trusted the positive reviews and decided to contact this company for work at our NHS dental practice. Communication was initially quick and we managed to book the job without any issues. However, on the day, they arrived extremely late — scheduled for the morning but turned up at 4:30pm — and then refused to carry out the job.

This was particularly frustrating because the work needed to be coordinated with engineers and electricians, and the exact timing had been clearly explained to the plumbers beforehand. Due to their refusal, we had to arrange another plumber last minute and ultimately close the surgery for an extra day, resulting in cancelled patients and significant disruption.

Despite being highly recommended to us, we definitely won’t be using them again. To top it off, the plumber politely told us not to call them again while sipping a cup of coffee we had made — which would be funny if the situation hadn’t been so stressful.

Not impressed at all.

"Reply post company reply:"

Thank you for your response. However, I would like to clarify a few key points that have not been accurately reflected.

When we originally booked the job, we specifically requested and agreed on a 9:00 am appointment. This was made clear at the time of booking, and the only reason we proceeded with your company was because we needed to coordinate three different professionals on the same day: two engineers from DD and one electrician. All of them needed to be present together so the work could be carried out simultaneously, avoiding unnecessary delays and preventing disruption to NHS clinical time.

A few days before the booking, we were informed by email that the arrival time had been changed to 11:15 am onwards. This was never agreed upon, and had we known earlier that 9 am was not possible, we would not have booked the appointment. You cannot expect other engineers — who charge hourly — to be on-site from 9 am until potentially 4 pm simply waiting for the plumber to arrive.

Regarding the claim that no one was available to explain the work: this is incorrect. As soon as your plumber arrived, we called the DD engineer, who then explained directly to your plumber what needed to be done. To say no explanation was provided is simply inaccurate.

The disruption caused was significant precisely because the agreed appointment time was changed at short notice, which undermined the coordination of multiple professionals and affected our ability to manage NHS patient care effectively.

I hope this clarifies the situation from our side.

A great company to deal with, great communication, kept me informed with emails and texts when the plumber Curtis would arrive. Curtis was knowledgeable and did a neat job even though it was in a complex position. I would definitely recommend the Plumbing Doctors

Had Waseem and Curtis replace a bath tub for me as my old one had cracked, sent Waseem the photos on WhatsApp and he was able to provide me with a quote. I was happy with the quote and proceeded to book him in the following week. I provided the bath and he advised me during the day of what parts I needed which was very helpful. They arrived promptly around 9am and worked throughout the day to complete job, kept me well informed during the day and tidied up when they left. Nice and relaxed to talked to and kept me feeling comfortable about what they were doing, they only had to knock out two tiles which was even better for me as I anticipated more to come off. Bath was fitted nicely with a good wooden structure to support along with the legs. Would recommend these guys to anyone.

We recently had Waseem and Curtis install a new boiler at my parents’ house, and the service was excellent from start to finish.

They were kind, calm, and professional throughout the job. They even helped move furniture where needed to access parts of the heating system, and treated the property with great respect. Everything was left clean and tidy once the work was done.

Both Waseem and Curtis are clearly very knowledgeable and committed to getting the job done right the first time—no fuss, no shortcuts.

Very tidy, efficient, and courteous people. I’d 100% recommend them for any heating or plumbing work!

I recently had the pleasure of using Heating Plumbing Doctors, and I couldn't be more satisfied with their service. From the moment I called, their team was professional and responsive, making it easy to schedule an appointment that worked for me. The plumber arrived on time and was incredibly knowledgeable about the issues I was facing. They took the time to explain everything in detail and answered all of my questions with patience.

The quality of work was outstanding; they tackled the problem efficiently and made sure everything was in perfect order before leaving. I also appreciated their attention to cleanliness; they left my space tidy, which is always a plus!

I highly recommend Heating Plumbing Doctors for anyone in need of reliable plumbing services. Their expertise and customer service truly set them apart!

Needed a leaking toilet fixed for my elderly neighbour. Got an appt v quickly compared to other firms I’d rung. Small miscommunication from them on the arrival time but that was soon resolved. Job was completed on the day & leak issue fully resolved. Bit of glue that was spilled to clean away on the flooring I’ve noticed but overall a good job.

Amazing service, excellent communication & friendly engineer. Cannot rate highly enough. A well deserved 5 stars.

Prompt service. My leaking & smelly sink was fixed same day. Would recommend to anyone with similar problems. Communication superb

Had a leak under our shower. Rang up plumbing doctors and they came round diagnosed the problem and had it fixed within 4 hours of my initial call. Curtis was a nice lad and very helpful.

Had a Combi boiler installed today and couldn’t be happier with the job. The team did an excellent job—professional, efficient, and clearly knew what they were doing. They also completed a smaller job for me a few days ago with the same high standard of work. Everything was left tidy, and the pricing was fair. Highly recommend!

Quick response, good quality work.

Had a leak with the bath/shower wastepipe with water coming through the ceiling to the room below. My usual contractor was unavailable. So searched online and came across the Plumbing doctors.

They (Curtis) came within 24 hours and fixed my leak in just over an hour! Very reasonably priced, polite, neat and tidy. A Coventry based firm, started in 2012. The 5 star reviews on Trustpilot helped me to decide.

Good communications using mobile and text. Text to advise when plumber to arrive, and ability to track the van on it's way to you. All helps to reduce the uncertainty as to when your plumber will arrive.

I was quite impressed, I'd definitely use them again, and I'd certainly recommend.

Excellent Service – Highly Recommend!

I had a fantastic experience with the Heating and Plumbing Doctors. After diagnosing a fault with my boiler, they managed to replace it within just two days. The whole process was smooth and efficient from start to finish.

They took the time to explain everything clearly, so I always knew what was going on. The installation was done professionally, with no issues at all, and they made sure to clean up thoroughly afterwards – you wouldn’t even know they’d been here.

Reliable, knowledgeable, and respectful – I wouldn’t hesitate to use them again or recommend them to others. Let the doctors operate!

Swift response, came on time, did a sterling job. Professional, communication was top class.
Good job guys

Straightforward process.
Professional from start to finish.
No pressure tactics.

Waseem came to fix my radiator in an emergency and I couldn’t have been more reassured and satisfied with his professional quick and friendly work.

Very quick and reliable if something is not right the 1st time they come and sort it the next day as fast as possible at no extra cost. Came earlier than scheduled as requested as well!

Excellent customer service, fabulous communication and prompt, knowledgeable and skilled engineer. I couldn’t have wished for a better experience. Thank you.