Personalised Gifts Shop Anmeldelser 

I ordered a personalised glass as a gift. When it arrived, it was presented in a sturdy box. You pay extra for the box if you want one. It was wrapped so tightly, which was a good thing as my driver tends just launch parcels over the gate! The glass is small but that was my fault as I missed to read the measurement details. The glass is engraved so cannot use in the dishwasher. Overall lovely just wish it was a tiny bit bigger.

I recently ordered a personalised cheese board for my friends 40th birthday! It's beautiful, but unfortunately it arrived with a crack on the side from the delivery.
I emailed the team immediately and got a speedy and very professional response from Charlotte - and a replacement cheeseboard was sent in the post the next day.
Thank you so much! I really appreciate your amazing service.

Had a few teething issues with the product, but the team were so supportive and helpful, the issues were squashed immediately. Would definitely order again as the customer service was outstanding!

I made this order a bit late, last minute thing for a wedding. I emailed them asking if there was any possibility for them to be done quickly and sent out quickly and they stepped up amazingly, they sent that order out on next day delivery and it arrived next day and the personalised slippers are so lovely.
What great customer service and products.
I will def be ordering from them again
. Big huge 5 stars from me

Placed an order, it arrived during the day when no one was home (at work). Never left it anywhere or with neighbour. Got Email to say parcel delivery was unsuccessful. I contacted company and was told “You have to re pay for another delivery or it goes in the bin, your order is non refundable”. This is the 2nd time I’ve had this, gave them the benefit of the doubt the 1st time. Their courier EVRI are awful. Poor customer service throughout. Not many people are home during the day during the week so to return package to depot and request a re shipping fee is absolutely ridiculous. Never again, avoid!

Absolutely perfect order very carefully made well packed Absolutely beautiful present for my friend. Delivery is fast customer service is amazing highly recommend will use again. Thank you

Highly recommend i can honestly say this company put customers first i had a problem with a purchase and straight away got back to me with a replacement, so helpfull and understanding witch it is very rare when buying online Always there to help with queries too delivery is really good too ive ordered several different times and no problem always packaged very well too As you can see im a massive happy customer ☆☆☆☆☆

I had a slight problem with my order but it was very quickly rectified with no qualms whatsoever. Excellent 1st class service. Thank you so much.

Lovely personalised items, great attention to detail and great quality. Would highly recommend.

I ordered a money box Thursday and paid for next day delivery which should have been Friday as needed it for a Christening on the Saturday morning it never arrived till Saturday after I had already left for the christening when I complained and asked for a refund was told I would only be refunded the difference as asked for a full return as a gesture of goodwill as they had not fulfilled their side of the contract again was told would only be the difference standard delivery was £3.99 and next day delivery which I paid was £7.99 so I was expecting £3.99 but have only been refunded £3 they said as it was delivered on the Saturday this falls in to express delivery I would never had ordered it if I know it would not arrive on the day I paid for! Shocking customer service will never order from this company again

Had a slight problem with photo frame was sorted with no problems sent a new one immediately very professional and friendly Thank you

The team are great at providing wonderful high quality products for you to attach your personality on to and make someone smile. However, when you have a problem they are great at sorting it out right there and then. Ive been impressed by the personal care received for personalising my aprons. I have no problem in recommending this small business. Thank you.

Absolute perfection with product. It's amazing. The delivery was super swift too. Excellent people to do business with...

Superb all round! Placed an initial order that the courier said had been delivered but I didn’t receive it. Contacted Charlotte who went above and beyond to get it resolved and sent a replacement out almost straight away. Wasn’t disappointed when my purchase did arrive, absolutely stunning and exactly what I was hoping it would be. Would recommend 100% and sure I’ll be purchasing again!!

Beautiful personalised gift , quick efficient service & fast delivery.

I firstly, ordered something from this company and they used Evir to deliver it and it did not get delivered to my address they kindly sent me a replacement wish was nice of them but I told them please dont use Evir again or I will have a refund wish they said no to.the next delivery went to wrong address not even the same road or number very stress full experience .

Absolute Scam

I’m very disappointed with the personalised candles I ordered.
I ordered 7 Vanilla Cupcake personalised candles.

They have arrived today and are nothing like the image on their advertisement.

They are in fact Prices glass candles still in the ‘Prices’ card wrapper with the gold ‘Prices’ labeling. The card wraps look ‘old’ with marks on.

One has an off centre wick.
The wax is pitted and uneven within the glass (air bubbles and uneven colouring evident) and white marks/bubbles on the surface- an obvious manufacturing fault and their cheap home printed labels are not even placed on straight!

An absolute scam! I had bought these as gifts because the advert makes them appear ‘classy’ but they look like a child has stuck stickers on seconds, job lot candles.

Unfortunately I can’t post photos!

I ordered a personalised glass and a few birthday cards from this site.
My purchase arrived within 48hrs.
I am very pleased with the glass and sure my friend will be too.
The cards are simple but it is nice to be able to get something personalised and delivered so quickly from the comfort of your home.
I would definitely order from PGS again!

The service was great: prompt replies to emails, proofing of the product and our order was delivered in 3 days. The winners were very impressed with their prize too!
Awesome company and I will definitely use them again.