Ofcasa Anmeldelser 

827
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Really well priced chairs, fit our small round table far better than our previous ones, look smart, well made and really comfortable. Ordering was easy and chairs come promptly and well packaged for p... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Just bought the Valdez X Rectangular Dining Table [Extendable] [140cm-180cm] from Ofcasa. The table itself is of incredibly high quality, and feels like it should be worth a lot more than the pric... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Table arrived with the top layer chipped. We tried to return it but was told to "dispose of it at will". When we broke it up ready to dispose of it we saw what it was made of - some form of composite... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Sito serio e affidabile. Rapporto qualità prezzo ottimo. Ho ricevuto sempre una pronta risposta e piena assistenza nel corso delle varie fasi del mio acquisto.

Virksomheden har svaret

Virksomhedsoplysninger

  1. Møbelforretning

Om Ofcasa

Skrevet af virksomheden

Promo Image

Our Vision

To become your most trusted home furniture brand for modern families where beautiful design meets real life,and every home feels like home.

Brand Statement

OFCASA brings design closer to life making homes more personal,stylish, and attainable. We create furniture that adapts to small spaces, evolving lifestyles, and modern budgets without losing character.Because home isn't about square footage. lt's about feeling grounded, proud, and inspired every time you walk through the door.

Shop Furniture

Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

827 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(827)

242 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I recently bought two chairs from this…

I recently bought two chairs from this site. The delivery was prompt, and the colour was really nice, but unfortunately, the chair turned out to be quite uncomfortable. I contacted customer service to arrange a return, but they informed me that because I assembled and sat on one of them, they would deduct 50% from my refund. Not sure how else I could’ve known the chair was uncomfortable without sitting on it. On top of that, I’m also expected to pay for return postage. Overall, it was a really disappointing experience. If you’re thinking of buying from this company, please be absolutely certain before you commit. Maybe order just one to test it out first, because returning bulky items is a real hassle. Sadly, a bad experience overall.

24. juni 2026
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Meral,

We sincerely apologise for your unpleasant shopping experience.

OFCASA’s return policy has always been transparent and clearly stated, allowing customers to make informed decisions before purchasing. We regret that you assembled the chairs without first reviewing the policy, and that you are now dissatisfied with the 50% restocking fee for assembled items. However, this policy is clearly disclosed and remains unchanged. We kindly ask for your understanding in this matter.

Thank you for your understanding.

Sincerely,
The OFCASA Team

Bedømt til 5 ud af 5 stjerner

Really classy chairs

Really classy chairs, sturdy, functional, look more expensive than they are, win win all round

22. juni 2026
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Keith,

Thank you so much for your kind words! We're thrilled to hear that you're happy with the product from OFCASA. Your satisfaction is our top priority!

Best regards,
The OFCASA Team

Bedømt til 5 ud af 5 stjerner

Fabulous chairs

Fabulous chairs, great price and super fast delivery

25. maj 2026
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Anna,

Thank you so much for your kind words! We're thrilled to hear that you're happy with the product and quick delivery from OFCASA. Your satisfaction is our top priority!

Best regards,
The OFCASA Team

Bedømt til 5 ud af 5 stjerner

Fantastic dinning chairs at a great…

Fantastic dinning chairs at a great price and fast delivery thanks

1. juli 2026
Uopfordret anmeldelse
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Daniel,

Thank you so much for your kind words! We're thrilled to hear that you're happy with the product and quick delivery from OFCASA. Your satisfaction is our top priority!

Best regards,
The OFCASA Team

Bedømt til 5 ud af 5 stjerner

Very pleased with the four chairs I…

Very pleased with the four chairs I ordered.
Arrived on time and well packaged.
Easy to assemble and very comfortable

8. juni 2026
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Alan,

Thank you so much for your wonderful review! We're thrilled to hear that you are satisfied with the product quality, ease of assembly, and quick delivery. Your strong recommendation means a lot to us, and we truly appreciate your support!

Looking forward to serving you again in the future!

Best regards,
The OFCASA Team

Bedømt til 5 ud af 5 stjerner

Brilliant

Brilliant! Easy to assemble, my 11 years old son did the assembly and prompt delivery too! Love the chairs, super comfy and good quality.

1. juni 2026
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Martina,

Thank you so much for taking the time to share your experience with us! It’s wonderful to know that you loved the quality and ease of assembly of the chairs. That’s exactly what we aim for with every product we offer!

If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. We’re here to help!

Thank you again for choosing OFCASA. We hope to serve you again in the future!

Warm regards,
The OFCASA Team

Bedømt til 5 ud af 5 stjerner

Satisfied UK Customer



Satisfied UK Customer, would recommend and would purchase again from them.

Very dubious about ordering from Ofcasa Furniture as a UK customer. Their website advertised free UK shipping, but also mentioned customs tax and the buyer being responsible for payment of this.

After a couple of messages via social media I decided to take the risk and order from the website.

I was told if the item is shown as "in stock" it is shipped from the UK, so avoiding those customs fees.

The delivery was prompt. I ordered the Veronica round 120cm dining table. However the table top and base were delivered separately and by two different companies..

Had an issue with the table base, the box arrived dishevelled and the base was bent in places. However within 24 hours a new table base was dispatched and within 3 days had arrived in perfect condition.

Now the table itself. I decided to order from this company as it was by far the cheapest table I could find in this design.
The laminate wood round table is perfect, the metal wood effect base - is slightly misaligned and doesnt sit flush, but with a fluffy rug underneath it you will no longer see this!

I am very happy with my purchase and would use this company again!

25. juni 2026
Uopfordret anmeldelse
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Vena,

Thank you so much for your kind words! We're thrilled to hear that you're happy with the product from OFCASA. Your satisfaction is our top priority!

Best regards,
The OFCASA Team

Bedømt til 5 ud af 5 stjerner

Love the products and everything with…

Love the products and everything with my order from placing it to delivery went smoothly!

18. marts 2026
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Chloe,

Thank you so much for your kind words! We're thrilled to hear that you're happy with the product from OFCASA. Your satisfaction is our top priority!

Best regards,
The OFCASA Team

Bedømt til 5 ud af 5 stjerner

I was a bit sceptical at first as I…

I was a bit sceptical at first as I hadn't heard of the company but actually im so glad I took a chance, £160 for 4 brand new dining chairs delivered. Really good quality and fast dispatch

4. juni 2026
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Reshma,

Thank you so much for your kind words! We're thrilled to hear that you're happy with the product from OFCASA. Your satisfaction is our top priority!

Best regards,
The OFCASA Team

Bedømt til 4 ud af 5 stjerner

Product was well priced and easy to…

Product was well priced and easy to assemble. Comfortable to sit on. I did enquire about the returns policy before buying as it wasn’t clear, as I didn’t want to send back to China! I got a quick response which confirmed return to a uk location was the policy so that was fine. Box arrived a bit bashed around but contents were fine.

3. juni 2026
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Steve,

Thank you so much for your kind words! We're thrilled to hear that you're happy with the product's price and ease of assembly. Your satisfaction is our top priority!

Best regards,
The OFCASA Team

Bedømt til 5 ud af 5 stjerner

I bought beautiful chairs for my new…

I bought beautiful chairs for my new dining room and wasn’t disappointed with them. Quick delivery and well packaged at a great price. I had to contact customer service due to a mistake I had made, it was handled promptly by Aimee so I’d highly recommend this company

13. juni 2026
Uopfordret anmeldelse
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Wendy,

Thank you so much for your wonderful review and for recommending OFCASA!

We're truly glad to hear that you're happy with both our products and your experience with us.

Your support and kind words mean a great deal to us. We look forward to serving you again anytime in the future.

If there's anything else we can help with, just let us know.

Best regards,
The OFCASA Team

Bedømt til 5 ud af 5 stjerner

ENCANTADA CON LA COMPRA Y LA GESTION

Estoy encantada con la compra de dos taburetes exterior Louisa para la barra de mi cocina, son súper bonitos, tan cual se muestran en la foto de la web, muy buen material, acabados perfectos y comodísimos.
Además tengo que decir que la gestión ante el problema que tuve con la empresa de transporte SEUR fue inmejorable, SEUR perdió el primer envío de dos taburetes, me indicaban como que los habían entregado y que yo los había recogido, cosa que nunca fue así y de hecho no han podido demostrar, en cuanto me di cuenta del problema me puse en contacto con OFCASA y en 24h me resolvieron el problema, me volvieron a enviar otros dos taburetes sin coste alguno, la solución al problema la resolvieron en 24 horas. Recomiendo 100% la experiencia con esta empresa, ojala todas fueran igual de legales y comprometidas tanto con los artículos y con la gestión ante cualquier duda o problema. Volveré a comprar sin dudarlo.
Mil gracias por todo

22. juni 2026
Uopfordret anmeldelse
Ofcasa-logo

Besvarelse fra Ofcasa

Estimado cliente,

Muchas gracias por tomarte el tiempo de compartir una valoración tan detallada y por confiar en OFCASA.

Nos alegra enormemente saber que estás encantado con los taburetes Louisa, tanto por su diseño, materiales y comodidad. En cuanto al incidente con SEUR, consideramos que una comunicación rápida y una solución eficaz son parte de nuestro compromiso con los clientes. Nos alegra haber podido resolver el problema en 24 horas y enviarte un nuevo pedido sin coste adicional.

Tus palabras y recomendación significan mucho para nosotros. Seguiremos trabajando con la misma honestidad y dedicación para ofrecer productos de calidad y un servicio excelente ante cualquier duda o incidencia.

Esperamos volver a verte pronto por nuestra tienda.

¡Muchas gracias por todo!

Un cordial saludo,
El equipo de OFCASA

Bedømt til 5 ud af 5 stjerner

Absolutely brilliant service

Absolutely brilliant service
All emails replied to
Had a problem sending video but managed to find alternative with instagram
They replaced my chair I had a problem with which arrived in a few days
Definitely recommend and shop here again 💯
Thanks Sam x

12. juni 2026
Uopfordret anmeldelse
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Samantha ,

Thank you so much for your kind words! We're thrilled to hear that you're happy with the customer service from OFCASA. Your satisfaction is our top priority!

Best regards,
The OFCASA Team

Bedømt til 2 ud af 5 stjerner

Not good quality its very bad material

Not good quality its very bad material

22. maj 2026
Ofcasa-logo

Besvarelse fra Ofcasa

Dear Customer,

We truly value your feedback regarding the product quality and fabric. We sincerely apologize again for failing to meet your expectations on this occasion. Your opinion is extremely important to us, and we have already shared your concerns with our production and quality control teams.

Thank you for your honesty in helping us do better.

Best regards,
The OFCASA Team

Bedømt til 5 ud af 5 stjerner

Delighted

Ordered 4 Jarvis chairs in grey which were delivered super fast. They look so much more expensive than they cost and are really comfortable, nicely padded with a diamond design pu leather.
I wouldn’t hesitate in buying from Ofcasa in the future and have recommended them to family and friends.

2. juni 2026
Uopfordret anmeldelse
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Debstgr,

Thank you so much for your kind words! We're thrilled to hear that you're happy with the product and ease of assembly from OFCASA. Your satisfaction is our top priority!

Best regards,
The OFCASA Team

Bedømt til 1 ud af 5 stjerner

Nice looking chairs - awful quality

I ordered 4 chairs from this company. I took the advice from the website and ordered the Swatch first (for which there was a cost) I then went ahead and ordered the chairs. Whilst the chairs may look nice, they are absolutely awful to sit on, so uncomfortable and provide zero support for your back. I contacted the company to ask what my options were for return, they advised I couldn't return them as I no longer had the packaging. The packaging was so damaged on arrival there is absolutely no way I could have used it for return anyway!! I should have gone with a reputable furniture supplier instead of thinking I could get a cheaper option with this company. I've now learnt the hard way. I'm writing this review now so that others maybe think twice before ordering from this company and avoid losing money like I have. The furniture really isn't good quality at all and once you've paid, thats it. So disappointing.

3. juni 2026
Uopfordret anmeldelse
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Tracey,

Thank you for your feedback. We are sorry to hear that you are not satisfied with the comfort of the chairs.

However, we would like to clarify a few points regarding your situation:

You initially reported that one of the chair legs was slightly deformed. After reviewing your case, we kindly sent you a replacement box of new chairs. At that time, you did not mention that the packaging of the original order was damaged or that you had already discarded it.

Later, you contacted us again to return the chairs because you found them uncomfortable. Only then did you inform us that the original packaging was no longer available. According to our return policy, which is clearly stated on our website, returns must be made in the original packaging. Since you no longer have the packaging, we are unfortunately unable to accept the return.

We understand your frustration, but we must follow the same policy for all customers to ensure fairness and transparency.

We wish you had raised the packaging issue earlier so we could have explored other options.

Thank you for your patience and understanding.

Sincerely,
The OFCASA Team

Bedømt til 5 ud af 5 stjerner

Really good value for money allied to a…

Really good value for money allied to a very prompt delivery service. Assembly very straight forward with no issues whatsoever.

28. april 2026
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Lynne,

Thank you so much for your wonderful review! We're thrilled to hear that you are satisfied with the product quality,ease of assembly and quick delivery. Your strong recommendation means a lot to us, and we truly appreciate your support!

Looking forward to serving you again in the future!

Best regards,
The OFCASA Team

Bedømt til 5 ud af 5 stjerner

Ordering was simple and item arrived as…

Ordering was simple and item arrived as per communication, which was excellent. Item was superbly packed. I am absolutely delighted with my purchase it looks fantastic in my kitchen.

27. maj 2026
Uopfordret anmeldelse
Ofcasa-logo

Besvarelse fra Ofcasa

Hi Lorraine,

Thank you very much for taking the time to share your experience with us! We are delighted to hear that you are satisfied with the ordering process, product quality, and packaging.

If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. We’re here to help!

Thank you again for choosing OFCASA. We hope to serve you again in the future!

Warm regards,
The OFCASA Team

Bedømt til 1 ud af 5 stjerner

J’ai acheté récemment acheté une table…

J’ai acheté récemment acheté une table ronde finition plateau travertin.

Je tiens à préciser que je prends soin de ma table et pas souvent utilisée.

Il y a un peu d’eau qui a stagné pendant la nuit, le revêtement s’est décollé et donc on aperçoit le bois du plateau.

J’ai demande au service client si il pouvait m’apporter une solution de camouflage du moins.

L’utilisation que j en fais a été remise en question de plus c est normal c est du papier.

Un revêtement en papier pourquoi pas mais imperméable ou du moins résistant la qualité est médiocre !!

29. maj 2026
Uopfordret anmeldelse
Ofcasa-logo

Besvarelse fra Ofcasa

Bonjour Schreiner,

Merci d’avoir pris le temps de partager votre expérience d’utilisation.

Nous regrettons d’apprendre le décollement du revêtement de votre table. Nous souhaitons vous apporter quelques précisions importantes.

Vous avez commandé cette table ronde le 2 décembre 2025, et elle est utilisée depuis environ six mois. Sur la fiche produit, nous indiquons clairement la matière de la table : « Ce plateau de table est fabriqué en MDF avec un revêtement en placage papier. » Nous mentionnons également : « Cette table est fabriquée en MDF avec une finition en papier vitrifié. Afin de préserver la beauté et les conditions d’utilisation à long terme, si la table est tachée par de l’eau, du café, du vin rouge, de la peinture, de l’huile, etc., veuillez utiliser un chiffon doux humide pour l’essuyer IMMÉDIATEMENT. N’utilisez PAS d’éponges, de chiffons secs ou d’autres produits de nettoyage pour essuyer. » De plus, une notice d’entretien est fournie avec le produit.

Selon votre description, de l’eau est restée stagnante sur la surface de la table pendant toute une nuit, sans être essuyée immédiatement. C’est ce séjour prolongé de l’eau qui a entraîné le décollement du revêtement papier. Le produit a été utilisé normalement pendant six mois, et le dommage constaté résulte d’un défaut d’entretien (absence d’essuyage rapide) et non d’un défaut de fabrication. Toutes les informations sur le matériau, les précautions d’utilisation et l’entretien étaient clairement accessibles sur la fiche produit avant l’achat.

Dans ces conditions, nous ne pouvons pas fournir d’aide supplémentaire pour un dommage causé par une utilisation ou un entretien inapproprié.

Nous vous remercions de votre compréhension.

Cordialement,
Le service client OFCASA

Bedømt til 5 ud af 5 stjerner

Easy ordering

Easy ordering, chairs exactly as described love them well worth the money

7. maj 2026
Ofcasa-logo

Besvarelse fra Ofcasa

Dear Customer,

Thank you so much for your kind words! We're thrilled to hear that you're happy with the product from OFCASA. Your satisfaction is our top priority!

Best regards,
The OFCASA Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere