The table was delivered with good communication and met expectations . Packaging was good and assembly simple. The item is attractive and looks solid. Only problem was one of the supplied dowels br... Se mere
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Se, hvad kunderne siger
Excellent service ordered product anticipating having to wait a couple of weeks for delivery. Three days later received call indicating delivery next day. Bench arrived very well protected in pac... Se mere
Great customer service! Our garden table suffered a bit of an accident in the warehouse and we were given instead a slightly bigger and better quality version of the same model free of charge. The tab... Se mere
After ordering there was No update on the delivery. It simply arrived without any warning. Fortunately my neighbour was at home to take charge of the delivery. Each chair was strapped to a separate pa... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!
Kontaktoplysninger
Sunnyside Farm, Golf Links Road, Morley St. Peter, NR18 9SU, Wymondham, Storbritannien
- 01953 660845
- info@ndgonline.co.uk
- norfolkdesignergardens.com
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Har besvaret 73 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very fast delivery!
Very happy with the garden table and…
Very happy with the garden table and chairs and speedy delivery.
Fantastic quality and a great price
Need to communicate better
Very good product. Very nice staff, especially delivery driver but no one told me when i
ordered that delivery would depend on when they had a full load for my part of the country. This is understandable but i should have been told at time of ordering.

Besvarelse fra Norfolk Designer Gardens
I brought a chair from you a few weeks…
I brought a chair from you a few weeks ago , it was flat packed but it didn’t have the screws or dowels , I rang up many times to ask if they could send some in the post , but nobody sent them so , I will not ever recommend them , they just don’t care about customers once they’ve got their money, and to think I was going to buy another three, not now of them . So I have a chair flat packed which is no good and I paid few hundred pounds for , terrible service . .

Besvarelse fra Norfolk Designer Gardens
From start to finish everything was 100%
From start to finish everything was 100%. Very quick delivery, excellent packaging. Very well made good quality product. Excellent value for money we couldn’t find anything close in local garden centres. Would highly recommend.
It took a while to be delivered and…
It took a while to be delivered and sadly with the wrong colour cushions but after a phonecall to Service(Tory) was told to keep what I had and another set would be sent - can't fault the service and quality of everything
Great personal customer service
Great personal customer service. Our new table and chairs is such good quality and has had loads of positive comments from visitors.
Slightly longer delivery time than…
Slightly longer delivery time than expected and not the best at communicating, but not bad either and absolutely worth the wait. The table I bought is gorgeous. Beautifully crafted and excellent quality. Would def buy again from this seller

Besvarelse fra Norfolk Designer Gardens
Having recently received 2 separate…
Having recently received 2 separate orders, I have been impressed with speed of the delivery, and quality of the items. A good service all round, I fully recommend Norfolk Designer Gardens.
Very good quality furniture delivered…
Very good quality furniture delivered promptly with good communication about delivery.
Really good product for the price we…
Really good product for the price we paid.
Will definitely buy from this company again.
A tough business to deal with when a…
A tough business to deal with when a defective item needs replacing, lack of communication and false promises. You have to keep chasing them to get it resolved.

Besvarelse fra Norfolk Designer Gardens
very satisfied
prompt delivery and good product, excellent installation by Darren. Would recommend them.
Product ticked all my boxes
Product ticked all my boxes, easy to assembled. Delivery was punctual and I was well informed. Two cushions slightly damaged, one phone call and staff very helpful and friendly, replacement cushions promptly delivered. Friendly,helpful and happy experience.
Great company to deal with
We very recently ordered the Kensington Heavy duty extending Table and 8 chairs. I'm always a bit wary of ordering expensive items from a company new to me, so had a read of the reviews here and decided to purchase.
Ordered on the 18th June (Thursday), despatch confirmation the next day, and delivered by the carrier the following Wednesday.
Very prompt service for was was a big, bulky delivery. The table and chairs are also of a very very good quality indeed. We are very pleased with our order.
Garden furniture
Large piece of garden furniture delivered not marked .
It was well made and strong.
Teak outdoor coffee table
I ordered a teak coffee table earlier this year. I was called by the NGD owner? who was really helpful explaining that table was delayed due to closure of Straits of Hormuz. I could either have my money back or wait for the table to arrive as soon as possible. As it was an important item, I agreed to wait for the table. I chased up the company several weeks later via email. I had a response to explain table no longer available but I could have similar design at price I had paid. I agreed to this and waited to be given a delivery date. A short time later I received a text to say my table would be delivered within 30 mins. Luckily I was at home to receive it. The driver delivered the boxed table and proceeded to assemble it on new ceramic tiled pathway. Not only was he rushing but he split one of the legs, got wood glue on 2 of the slabs which he then proceeded to try to remove with orbital sander after sticking and screwing table leg back on. It was a mess. I was reassured that I could keep this table but he would also return with a new one 2 weeks later. After 2 weeks I rang the company and was told it would be delivered by a different driver in 2 weeks. The day arrived and the table was delivered, boxed up and the driver left saying he wasn't going to assemble it which is what I expected. He took the repaired table back. My husband has since assembled the table and teak oiled it so it looks lovely.
Although this is a neutral review, the table is a different design to the one initially ordered but matches the bench I have, in shape and I was given the option to cancel the order.
The man I spoke to each time on the phone was always calm, polite and reassuring and tried to help get this delivery sorted.
It is a really robust table which I'm happy with.
Be aware, that if you need to phone NGD company with an enquiry or concern, the phone lines are switched off at the weekend and you can only speak to the owner if you have his number.

Besvarelse fra Norfolk Designer Gardens
Great quality garden furniture
Great quality garden furniture. Delivered with care by Darren, also great advice from him. Very impressed.
Beautiful Bistro Set
Easy ordering, prompt delivery from a lovely friendly delivery guy. Beautiful quality Bistro Set fits perfectly on my small patio area and already enjoyed a few lunches on it 😊
Was so pleased with the service recommended to my brother who ordered a bench 2 weeks ago.. but sadly not yet received, hope he doesn’t have to wait too much longer 🤞
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