Sloane & Sons Teak Furniture Anmeldelser 93

TrustScore 4.5 ud af 5

4,6

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Very pleased with the bench. Good quality, Good price, Good service, Good delivery - what more can I say!!! I would certainly recommend and re-visit should I need another. Thank you

Bedømt til 5 ud af 5 stjerner

I found the perfect wedding present bench on the excellent website. Then I phoned to discuss it. Callan responded and instantly understood that I wanted engraved names, dates and a Maclachlan crest.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Reviewing the various options on the web, and having spoken to the company we decided to purchase 2 flat Armed Benches. I prefer to speak to people as an elderly OAP as opposed to ordering on line. P... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Horrible experience. No communication (other than from machines) so no idea when delivery was to be. Tracking didn't work and the seriously wonderful "palletfarce" tell you your order will arrive betw... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Butik med havemøbler
  2. Møbelproducent
  3. Møbelforretning
  4. Havecenter
  5. Havemøbelforretning

Skrevet af virksomheden

Established in 1989 Sloane & Sons specialise in teak garden furniture such as benches, dining and lounge furniture. Our USP is that since 1989 we have manufactured ALL of our cushions and soft furnishing here at our purpose built facility in Burton on Trent. Unlike our competition who still import cheap foam and cushions we maintain our manufacturing heritage. Our grade A teak furniture is suited to domestic and commercial use.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

93 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

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Bedømt til 5 ud af 5 stjerner

Quality service

We ordered a teak bench which was delivered very quickly and was very well packed. The bench is very strong and extremely well made. We strongly recommend this company for quality and efficiency.

16. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Extremely pleased!

Extremely pleased with our teak garden bench - excellent quality, excellent value and excellent delivery service.

16. april 2026
Uopfordret anmeldelse
Sloane & Sons Teak Furniture-logo

Besvarelse fra Sloane & Sons Teak Furniture

Thank you for your wonderful feedback Archie! We're so pleased to hear how happy you are with your teak garden bench and that the quality, value, and delivery all met your expectations.

Your kind words mean a great deal to us, and we hope you enjoy your bench for many years to come.

Sloane & Sons Teak Furniture

Bedømt til 5 ud af 5 stjerner

Well made product

Well made product, delivered on time, in courteous and helpful manner, an exactly as described

8. april 2026
Uopfordret anmeldelse
Sloane & Sons Teak Furniture-logo

Besvarelse fra Sloane & Sons Teak Furniture

Thank you for your kind review! We're delighted to hear that you’re pleased with the quality of your furniture and that everything arrived on time and as expected. It’s great to know our team made the delivery experience smooth and courteous.

We truly appreciate your support and hope you enjoy your teak furniture for many years to come.

Sloane&Sons Teak Furniture

Bedømt til 5 ud af 5 stjerner

Wedding present bench

I found the perfect wedding present bench on the excellent website. Then I phoned to discuss it. Callan responded and instantly understood that I wanted engraved names, dates and a Maclachlan crest. He organised the artwork which was perfect. I then decided to order a birthday gift chair with lettering and family crest. All of it was done, packed and delivered to a country address exactly on time and the delivery guy couldn't have been more helpful - in the rain! It was all unpacked at 40th birthday party last Sunday surrounded by friends and family and everyone is thrilled to bits. Fabulous quality, fabulous company and superb customer service. Thank you all. Christine Maclachlan

30. marts 2026
Uopfordret anmeldelse
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Besvarelse fra Sloane & Sons Teak Furniture

Dear Christine,

Thank you so much for your wonderful review — it truly means a lot to us.

We’re delighted to hear how pleased you were with both the wedding bench and birthday chair, and that everything arrived safely and on time for such a special celebration. Callan will be especially pleased to know his help with the design and artwork made the process smooth and enjoyable for you.

It’s fantastic to hear that the pieces were so well received at the party — moments like that are exactly why we do what we do.

We’ll also be sure to pass on your kind words to our delivery team — braving the rain and still providing great service is something we’re very proud of!

Thank you again for choosing us, Christine. It was a pleasure creating these special pieces for you.

Warmest regards,
Ed

Bedømt til 5 ud af 5 stjerner

Fab, Fab, Fab simple the best!

The customer service and help that I have recieved from this company from start to finish has been amazing.

I first got booked in to view a copy of my bench that was interested in, assembled and got to test for comfort. I loved the bench even more in real context so rang up to ask if able to get the bench assembled and then delivered. Yes they could do that as well... Dan the delivery driver was fab he managed to carry bench to my garden and carefully placed where it was to live! All fab fab fab! Love my new bench and can't recommend Sloane and Sons anymore they just Fab!

13. marts 2026
Uopfordret anmeldelse
Sloane & Sons Teak Furniture-logo

Besvarelse fra Sloane & Sons Teak Furniture

Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a positive experience with us from start to finish.

It’s great to know that viewing and testing the bench helped you feel confident in your choice, and we’re so pleased you love it even more now it’s in your garden. We’ll be sure to pass on your lovely feedback to Dan as well—he’ll be thrilled to hear it!

Your recommendation truly means a lot to us. Enjoy your new bench, and thank you again for choosing Sloane and Sons!

Bedømt til 5 ud af 5 stjerner

Lovely helpful staff & great product

I ordered a teak bench for my husband’s Christmas present. I was informed at point of purchase it would be delivered when the shipping order arrived. The company or to be exact, Callan, kept me in the loop and as soon as it arrived in their warehouse asked me what day I’d like delivery. I suggested several but the first was in 48 hours. Do 48 hours later, I was the first drop off and Dan in his van had driven all the way from Derby to deliver at 9.30am. Absolutely delightful delivery chap who gave lots of great advice regarding treatment etc. charming staff, great service, terrific delivery by the company and not dhl or another third party. Very chuffed with the bench - just need the rain to stop to enjoy it.

27. februar 2026
Uopfordret anmeldelse
Sloane & Sons Teak Furniture-logo

Besvarelse fra Sloane & Sons Teak Furniture

Thank you so much for your lovely review!

It was a pleasure helping with the order, and I’m really glad we could keep you updated and arrange a delivery day that worked for you. I’ll be sure to pass your kind comments on to Dan as well — he’ll be delighted to hear them.

We hope your husband enjoys the teak bench, and that the weather soon gives you a chance to sit out and make the most of it!

Thanks again for your kind words and for choosing us.

Best regards,
Callan

Bedømt til 5 ud af 5 stjerner

Just exceptional!

From the initial phone call to Ed through to timely delivery of the high quality teak garden furniture everything was 5 stars plus!!!!

25. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Sloane & Sons Teak Furniture

Thank you very much for the kind words Mr & Mrs Cocker. I hope the Sun comes out for us all soon! It's almost Spring....... Best Sloane & Sons

Bedømt til 5 ud af 5 stjerner

Great experience

Callan was amazing and the whole process was very easy and problem free. The benches arrived on time and are good quality. I would definitely use this company again.

2. februar 2026
Uopfordret anmeldelse
Sloane & Sons Teak Furniture-logo

Besvarelse fra Sloane & Sons Teak Furniture

Great to hear, thank you for sharing your experience. I hope the bench brings you many happy years of use. Kind regards Sloane & Sons Teak Furniture.

Bedømt til 5 ud af 5 stjerner

Good quality and value for money, classic design

The benches were delivered and put in place and look really good. Definitely good quality, such good value for money. They look like they will really last.
When I order next time, I might ask if they can supply without their metal name badge, but this can be easily removed if wanted.

14. januar 2026
Uopfordret anmeldelse
Sloane & Sons Teak Furniture-logo

Besvarelse fra Sloane & Sons Teak Furniture

Thank you so much for taking the time to share your feedback — we’re really pleased to hear that you’re happy with the benches and that they look great in place. It’s lovely to know you feel they’re good quality and value for money, and built to last.

We look forward to working with you again when you’re ready to order next time.

Kind regards,
Sloane & Sons

Bedømt til 5 ud af 5 stjerner

Brilliant benches and great customer service

Just fantastic. I purchased 2 large benches in mid-December and they were in place within the week. There was great communication between myself and the company via email and phone. On delivery the company could not have been more helpful. This was crucial as the benches were being delivered to a public space and I am out of the country. Callan was a complete Star and we were able to liaise with him. The effort made around scheduling, was hugely appreciated. Dan the driver kept us informed and arrived on time. The situation meant that tight communication was essential and it all worked smoothly due to the professionalism and customer care demonstrated by Callan and Dan. The benches arrived and were put in position as planned and the team, who were waiting for delivery were able to fix them on arrival. Worked like a dream. I can't recommend this company highly enough. The benches look great, are sturdy and if I get the chance I will be purchasing another two! Thanks all!

17. december 2025
Uopfordret anmeldelse
Sloane & Sons Teak Furniture-logo

Besvarelse fra Sloane & Sons Teak Furniture

Thank you so much for taking the time to leave such a detailed and generous review. We’re absolutely delighted to hear how smoothly everything worked, especially given the added complexity of coordinating delivery to a public space while you were out of the country.

We’ll be sure to pass on your kind words to Callan and Dan — they’ll be thrilled to know their communication, professionalism, and effort around scheduling made such a positive difference. We always aim to make the process as seamless as possible, so it’s wonderful to hear that everything arrived on time, was positioned as planned, and allowed your team to get straight to work.

We’re also delighted that you’re happy with the benches themselves and really appreciate your recommendation. We’d love to help again if you do decide to add those extra benches in the future.

Thanks again from all of us!

Sloane & Sons Teak Furniture

Bedømt til 5 ud af 5 stjerner

Two seater bench with engraving

I bought a bench, with additional engraving, and I couldn't have been more pleased with the result. The bench was sturdy and the lettering was done very nicely. Super job!

1. december 2025
Uopfordret anmeldelse
Sloane & Sons Teak Furniture-logo

Besvarelse fra Sloane & Sons Teak Furniture

Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that you’re pleased with the quality of the bench and the engraving — it’s great to know the sturdiness and lettering met your expectations. Your kind words really mean a lot to our team. Enjoy your bench, and thank you for choosing us!

Bedømt til 5 ud af 5 stjerner

Good find

Great communication, with an offer of delivering the furniture a day earlier to fit in with our prior arrangements. Instructions were clear and easy to understand and table essy to assemble. Furnature looked well made and solid. I can't comment any further on the furniture as it went straight under covers to protect it during the coming winter. Would definitely use this company again.

5. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Love my bench

I contacted Sloane and Sons as I was looking for a memorial bench. I spoke to Edward in the first instance and then Callan they could not have been more polite, kind and helpful. The bench was delivered by Dan yesterday and he was also very kind. He manhandled the bench into place for me and it looks lovely. I am so pleased. I would definitely recommend this company and would definitely use them again

19. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good quality Teak Garden furniture

My experience with this company was efficient, with good communication, great product quality, and speedy delivery. I ordered the Burford 3 seater sofa and a teak patio coffee table with a large protective cover from Gardenbenches.com. The order went through quickly, and the items arrived at my home just two days later. The delivery driver was very helpful in getting the items into my garden.

The furniture quality is really good and as described. It was not flat-packed, which was a relief, and could be immediately put into place in my garden. There is a 12 month warranty on all items.

There was a small mix-up over the delivery date, but Edward Sloane and Callan handled this professionally; with great communication sorting things out.

I got a sale price plus the Black Friday discount on all items, which made the sofa an extremely good deal. The Burford 3 seater sofa, with the sale price and extra Black Friday discount, was £561.75. However, note that the protective item, the "Cover For Burford 3 Seater Sofa" (Large Bosmere Ultimate Protector), is also listed as available on Amazon for what is essentially its normal price (£44.35).

I would recommend this company for really good quality teak garden furniture at a genuine sale price, speed of delivery, and good communication both on email and phone.

7. november 2025
Uopfordret anmeldelse
Sloane & Sons Teak Furniture-logo

Besvarelse fra Sloane & Sons Teak Furniture

Thank you for sharing such detailed and thoughtful feedback. We’re really glad to hear that your experience felt smooth, from the ordering process through to the speedy delivery and getting everything set up in your garden. It’s great to know the Burford 3 seater sofa and coffee table arrived ready to use and met your expectations on quality.

We appreciate you mentioning the small delivery-date mix-up and are pleased that Edward and Callan were able to get everything sorted quickly for you. Your note about the protective cover is also helpful, and we’re glad you were able to take advantage of the sale and Black Friday discounts to get a great deal overall.

Thank you again for your recommendation. It means a lot, and we hope you enjoy your new furniture for many seasons to come.

Bedømt til 5 ud af 5 stjerner

Excellent Products and Top Notch Service

Sloane & Sons are an excellent company to deal with. Their products are top quality, prices very competitive and their customer service is excellent.
Having had one Lutyens 3 seater chair delivered, I was so impressed with it that I bought another and was, again, delighted with the experience.
Edward and Callan are very helpful and customer friendly. Deliveries are rapid and on time. They just keep their promises!
I wish more companies were like this.

27. oktober 2025
Uopfordret anmeldelse
Sloane & Sons Teak Furniture-logo

Besvarelse fra Sloane & Sons Teak Furniture

Thank you so much for your wonderful feedback Roger! We’re thrilled to hear how happy you are with your Lutyens benches and that you chose to return for a second one — that’s the best compliment we could receive.

Edward, Callan, and the whole team really appreciate your kind words. We always aim to deliver high-quality products and reliable service, so it’s great to know we’ve met your expectations.

We hope you continue to enjoy your benches for many years to come!

Kind regards,
The Sloane & Sons Team

Bedømt til 3 ud af 5 stjerner

Dubious delivery practices

Sadly although the quality of the bench I ordered is very good and would have merited 5 stars, there are some extremely dubious business practices being employed by the delivery firm, DHL in this case. The order confirmation from Sloane and sons states very clearly that the delivery “must be checked’ on delivery otherwise you cannot make a claim for any damage.
Today my bench was delivered (Order #GBM041272). The delivery man didn’t ring the bell (I was in), left the bench in the porch and a subsequent email from DHL has my name as having accepted it. Complete fiction. Luckily there was no damage in this case, but shocking business practice as I would have been liable for any damage!

28. oktober 2025
Uopfordret anmeldelse
Sloane & Sons Teak Furniture-logo

Besvarelse fra Sloane & Sons Teak Furniture

Thank you for taking the time to share your feedback. We’re very pleased to hear that you’re happy with the quality of your bench, but we’re genuinely sorry to learn about your experience with the delivery.

We completely understand your concern — customers should always have the opportunity to inspect their order upon delivery, and it’s unacceptable if the driver failed to follow the correct procedure. We’ll be raising this directly with DHL to ensure this doesn’t happen again, as accurate delivery records and customer satisfaction are extremely important to us.

We’re glad there was no damage in your case, but we appreciate you bringing this to our attention. Your feedback helps us improve both our service and the standards of our delivery partners.

Kind regards,
The Sloane & Sons Team

Bedømt til 1 ud af 5 stjerner

I ordered a bench from this company…

I ordered a bench from this company some weeks ago and despite a claim that they provide next day delivery it never arrived. They blamed DHL for the problem but in the end after numerous promises of delivery which never happened I asked for a refund. After another week of waiting I still haven't received a refund. I would not recommend this company until they change their delivery company

8. oktober 2025
Uopfordret anmeldelse
Sloane & Sons Teak Furniture-logo

Besvarelse fra Sloane & Sons Teak Furniture

Hi Alison,

What a disaster this has been – and I completely understand your frustration.

While the blame largely lies with DHL’s gross mishandling, the contract is ultimately with us, and we take full responsibility for the inconvenience and poor experience you’ve endured. Please accept my sincerest apologies.

I want to assure you that your feedback – along with similar concerns from other recent customers – has prompted us to urgently review our courier partnerships. We are now in active discussions with FedEx to take over our logistics, as it’s clear that DHL has overextended themselves operationally and are no longer meeting the standards we require. That said, their lack of communication is inexcusable, and we are treating this matter with the seriousness it deserves.

To clarify, our deliveries are typically set to be left in a safe place without requiring customers to be home – something that works well in 90% of our 600 weekly consignments. Unfortunately, that clearly wasn’t the case here.

Regarding your refund request from Friday, October 3rd – I can confirm it was processed, and per our terms, it should reflect back on your original payment method within 5–7 business days.

We truly hope this experience hasn’t put you off completely. Should you give us another try in future, we’d be happy to arrange delivery via our own team if we’re in your area.

Once again, Alison, thank you for your honest feedback – we’ve taken it very seriously.

Best regards,
Ed

Bedømt til 5 ud af 5 stjerner

Henley Bench Three Seater

I recently purchased a Henley Teak Commercial Bench 3 Seater 1.5m from Sloane & Sons to replace an existing teak bench. The standard of both materials and construction used in the Henley bench is much superior and if I say we are pleased with our purchase then that is an understatement. I have no hesitation in recommending Sloan & Sons, the whole process from order to final delivery was handled extremely professionally and I was kept informed throughout the whole process.

1. oktober 2025
Uopfordret anmeldelse
Sloane & Sons Teak Furniture-logo

Besvarelse fra Sloane & Sons Teak Furniture

Thank you so much for your wonderful feedback David. We’re delighted to hear that you’re so pleased with your new Henley Teak Commercial Bench and that the quality and craftsmanship exceeded your expectations. It’s also great to know the ordering and delivery process went smoothly for you. Your recommendation means a lot to us, and we hope you enjoy your bench for many years to come!

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