These people are scum bag, screw you over tactics, I’m reporting to watchdog and ombudsman your disgusting tactics. Don’t ever have anything to do with this company
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Se mere
Virksomheden har svaret
Very easy to open. Good customer service. Security checks added when making first purchase which is valuable as to make sure no one opening the account other than yourself. Easy to use app to track... Se mere
Virksomheden har svaret
I'm a new customer & haven't been using the company for long, so far I can't find anything to criticises them with. I'm happy I was offered 6 months interest free to pay for my purchase & didn't have... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."
Kontaktoplysninger
Storbritannien
- newpay.co.uk
3,6
Middel
205 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Money made easy
Great helped me when things was tight but kept me informed of everything that was happening
18. april 2025
Besvarelse fra Newpay
Hello. Thank you so much for the lovely review! Best, Audrey
Excellent service helped me a lot.
30. april 2025
Besvarelse fra Newpay
Hello Paul. Thank you so much for your lovely review and the 5-star rating!
We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours 😊. Best, Audrey
Easy and fair
30. april 2025
Besvarelse fra Newpay
Hello Keith. Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊Best, Audrey
Newpay was very professional and…
Newpay was very professional and supportive very pleased with the outcome
25. april 2025
Besvarelse fra Newpay
Hi John, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Quick and simple to apply no messing…
Quick and simple to apply no messing about quick to reply so wot you waiting for give it a go
25. april 2025
Besvarelse fra Newpay
Hi Tony, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan
Besvarelse fra Newpay
Good Afternoon, Liam,
We appreciate you taking the time to share your kind words, and we're thrilled to hear you're happy with the service Newpay provides!
- Kenith
Besvarelse fra Newpay
Hello Abdulkhalik. Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊Best, Audrey
Newpay made things easier
They made it easy to find what I was looking for and pay for it. I have had no issues trying to pay for my goods when I used Newpay, it's safe as well.
16. april 2025
Besvarelse fra Newpay
Hello Nikki. Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊Best, Audrey
100% recommend
Been unbelievably great with me gave me a great starting budget and haven’t had any problem ordering what I’ve wanted, would 100% recommend using this company
10. april 2025
Besvarelse fra Newpay
Hello Ian. Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊Best, Audrey
Besvarelse fra Newpay
Hello Ruth. Thank you for your 5* review! Best, Audrey
I don’t like that there is no fashion…
I don’t like that there is no fashion or beauty now. I don’t think I’ll use again.
4. april 2025
Besvarelse fra Newpay
Hi there, I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team. Best, Elan
Besvarelse fra Newpay
Hi there,
Thank you for your 5-star review!
Best, Stephanie.
Great product but annoyingly frequesnt emails.
Great and easy way to obtain a loan at 0% linked to a training offer for my granddaughter.
I wouldhave given it 5* if it wasn't for the incessant emails that seemingly give me no way of unsubscribing as they say"This email is a service message from NewDay relating to the administration of your Newpay account".
This is what totally annoys me about modern finance companies as youre held hostage to their pernicious and constant emailing in the hope you'll buy into more of their products!!
27. marts 2025
Besvarelse fra Newpay
Hi John,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0170 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you.
Thanks, Julie.
Not many shopping places
Not many shopping places, could do with more. But payment plan is good and monthly. Shame because if there was more shopping places I would of giving 5 stars
12. marts 2025
Besvarelse fra Newpay
Hi Angie,
Thank you for taking the time to leave us a review. I would like to thank you for your feedback as we are always working to improve and develop our services, and customer experience is at the heart of this.
Best,
Stephanie.
Great Customer Service and Support!!
Initially I had issues getting the account back up and running? No joy with the app? However a call to Customer Services put all issues in order? First class who ever the Lady was can’t thank her enough for her patience and support? The app now works fine and carries all the information needed to
maintain the account! I buy Gardening and DIY tools and products! So can purchase the more expensive items usually over 6 or 12 months. New Pay is ideal for me personally.
Customer support and service first class! Have dealt with other companies long distance so called customer services? The UK based service is a welcome pleasure to use??
20. marts 2025
Besvarelse fra Newpay
Hi Rob,
We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊
Best,
Stephanie.
Easy process and brilliant app to track
Very easy to open. Good customer service. Security checks added when making first purchase which is valuable as to make sure no one opening the account other than yourself. Easy to use app to track purchases and payments. Overall nice and easy process.
19. marts 2025
Besvarelse fra Newpay
Hello Maxine. Thank you for taking the time to leave us a review. We're excited to have you on board 😊 We hope you continue to enjoy our services. Best, Audrey
My experience was great with Newpay…
My experience was great with Newpay because I was unable to buy the furniture by cash. Newpay gave me a loan which I managed with minimum stress. I appreciate staff who often advised me to get support if I had financial difficulties. Staff was kind, helpful and supportive.
8. marts 2025
Besvarelse fra Newpay
Hello Geetrude. We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊Best, Audrey
Time for another review.
I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest payment plan option that was perfect for me.
It will be great to see more companies that accept Newpay added over time, but I like the fact that many are small businesses trying their very best to build up a reputable name. So far, I have had no issues with the companies I've purchased via with my Newpay.
3. marts 2025
Uopfordret anmeldelse
Besvarelse fra Newpay
Hello Clair. Thank you for choosing us as your card provider - and for leaving us a positive review! Best, Audrey
Good friendly company
Good friendly company. Great borrowing rates. Easy to set up account.
4. marts 2025
Besvarelse fra Newpay
Hello Neil. Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊Best, Audrey
I wanted to get my son something memorable for his 18th birthday but was short of money at the time so this option to use Newpay to payback interest free came up so I took advantage of it
I wanted to get my son something memorable b
27. februar 2025
Besvarelse fra Newpay
Good Afternoon,
Thanks for taking the time to share your experience, it's great to hear you found newpay to be so helpful!
- Kenith
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.