It seems they use a service called dopple pay to check details, etc... and when I put in my details, it decided to take me to ANOTHER site to check my bank, called oohmoolah? Dawg, what the actual... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I thought I'd already paid for my boys cremation as my head was in bits when we were saying goodbye to him holding his paw, whilst he went to sleep, we had a card teader thrust under our faces, but t... Se mere
Virksomheden har svaret
I was so grateful that I was able to get the credit payl8r is a company that gives people a chance to get the things that we really need or want my credit score was pretty sh*"t but payl8r made my day... Se mere
Virksomheden har svaret
In May 2025, I had my alloys refurbished by Alloy-Fix in Dartford, they also put on 4 new tyres and offered me interest-free credit. They use Payl8r and they were happy to offer me a 12 month pl... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Payl8r is an award-winning UK retail finance provider, recognised as Best Retail Finance Provider 2025 for innovation, accessibility, and responsible lending. Payl8r is authorised and regulated by the Financial Conduct Authority (FCA). We offer both first-line and second line finance. Our second-line offering supports customers who have been declined elsewhere, giving them access to structured, transparent repayment options designed to be fair and manageable. Payl8r supports both customers and merchants. Customers can access credit in a clear and straightforward way, while merchants benefit from increased conversion rates and reduced lost sales at checkout. We focus on inclusion,transparency and responsible lending,ensuring that access to finance supports both customer outcomes and sustainable business growth. Trusted by thousands of customers and hundreds of UK merchants,Payl8r provides simple, accessible and reliable finance at the point of purchase. Social Money Ltd t/a Payl8r. Credit is subject to creditworthiness and affordability. T&Cs apply.
Kontaktoplysninger
2nd Floor, St John's House, Barrington Road, Altrincham , WA14 1JY, Manchester, Storbritannien
- 0161 425 6363
- support@payl8r.com
- payl8r.com
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Weirdest, strangest application i ever made.
It seems they use a service called dopple pay to check details, etc... and when I put in my details, it decided to take me to ANOTHER site to check my bank, called oohmoolah? Dawg, what the actual? You think I would connect my bank to a website like that? I decided to cancel the application, then it offered me a 12 month contract instead. Fine. But, it's now awaiting payl8r approval. What's the point in this? Like, I know payl8r is legit but, oohmoolah looks like the most sketchy website ever, not only that it looks like it was made 30 years ago. All I wanted was a dang hoover from pay smart home. And then it's like the most dodgy ever application I have ever done. Not only that, with dopple - I had to enter sort code, account number. Despite that, it asked me for debit, credit card info. And barclays, despite banking with them for over 10 years now, even said this is potentially fraud, warning me about it, because they took 0.01 from the account, to see if it was my account. Which I have never ever seen ithis warning in my life.
Once again, not accusing payl8r of being scammers but, they are using weird, dodgy people in my eyes.
Edit: Was denied xD. Honestly, the experience was the weirdest, and longest application ever did.
I’ve had a very frustrating experience…
I’ve had a very frustrating experience with Payl8r regarding a refund that has already been confirmed as issued.
The retailer confirmed that my refund was processed through Payl8r, however weeks later I still have not received the funds. I have now made multiple phone calls and sent emails, each time being told that someone would follow up — which has not happened.
Instead of resolving what is clearly a refund processing issue, Payl8r has attempted to move this into a formal complaints process that can take up to 8 weeks, despite the fact that this is not a disputed transaction. The item has been returned, the refund has been confirmed, and yet I am left without both the product and the money.
There has been a lack of communication, no clear answers, and no ownership of the issue. At no point has anyone been able to provide a clear update on where the funds are or when they will be returned.
I would strongly advise others to be cautious when using this service, as resolving even straightforward issues appears to be unnecessarily slow and difficult.

Besvarelse fra Payl8r
Amazing and very professional
This company has really helped me to help my clients that are not financially well off and without these they would never of been able to afford even the simplest if treatments so well done for your prompt decisions will highly recommend you

Besvarelse fra Payl8r
Extremely poor service to a critically…
Extremely poor service to a critically ill person, asked if they understand what’s on my notes from a car accident that are seriously affecting my life, 4 surgeries in awaiting more they continue to cause me distress and affecting my health with out a care in the world
Update : I have sent emails and called with no answer they continue to cause problems very dangerous situation they have put my throw staff don’t care and continue to do nothing

Besvarelse fra Payl8r
It was made easy it was excellent thank…
It was made easy it was excellent thank you very much indeed very happy

Besvarelse fra Payl8r
These guys won't quit
These guys won't quit. I have sent them several emails asking for my details to be removed under GDPR I have even had 2 replies with confirmation, and still, 6 months on, I am getting emails.
I never signed up for these emails, and you are in breach of GDPR by not removing my details.
Maybe this will force some higher-up member to take notice of the bad practice.

Besvarelse fra Payl8r
I got stuck on somethings but when I…
I got stuck on somethings but when I phoned the staff were great.put me on the right track every thing approved same day great service

Besvarelse fra Payl8r
My credit score is quite high but I…
My credit score is quite high but I decided to take on a small loan (£110) to help boost my score, so I applied and agreed to pay £30 upfront. After going through all the checks, linking my bank account and other stuff they said they would make a decision within 12 hrs. Next morning I get up and in my emails is a letter from them saying they want me to upload bank statements and they want to do fraud checks. I immediately decided that for basically an £80 loan it was far too much hassle to waste my time with this company. It would be easier to get a mortgage than get a loan with these. I won't be applying again !!.

Besvarelse fra Payl8r
Fantastic service 👍. Great experience 😃
Fantastic product and amazing service 😀
Highly recommend 👍

Besvarelse fra Payl8r
Really good service to use when you need BNPL
Really good service to use when your looking for a Buy now pay later service. Pleasure working with you

Besvarelse fra Payl8r
Pretty good
Pretty good, My credit rating was crap because I've never borrowed anything and have lived outside of the UK for the last 8 years but Payl8r gave me a loan so I could get a high spec laptop on finance, appreciate it, so far no issues, they take payment on the correct day each month, so yeah, business as usual.
The only reason its only a three star rating was because the interest rates were extortionate (expected with no credit history)

Besvarelse fra Payl8r
Need to change the payment date to a…
Need to change the payment date to a more preferable one. Expecting it not to change until thw payment after this one. But they changed it straight away simple and easy at no extra cost. Took me 5 minutes to talk to someone. 5 star

Besvarelse fra Payl8r
Great company nice and easy to work with
Great company nice and easy to work with

Besvarelse fra Payl8r
Berti
Excellent all through application well set out and explained

Besvarelse fra Payl8r
Great customer Service brilliant…
Great customer Service brilliant communication, got everything i needed to do quickly and efficiently

Besvarelse fra Payl8r
All is good can’t wait to have finished
All is good can’t wait to have finished

Besvarelse fra Payl8r
Kellie Ann was amazing person and she…
Kellie Ann was amazing person and she understood my mental health and help me and explained everything to me she is a asset to your company

Besvarelse fra Payl8r
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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