Highly recommended!I have been using this credit card for years and I am extremely satisfied. I pay my balance regularly, and they increase my credit limit over time. There are no hidden fees or unexp... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love my Aqua Credit Card. It's pain free to apply and the customer service is faultless. I particularly like the fact that they don't just keep upping your credit limit, which can be tempting for so... Se mere
Virksomheden har svaret
They’ve taken over the Argos store card which used to work flawlessly. These guys are terrible! Changed payment terms to 25 days meaning that all the direct debits which people set up will now... Se mere
Virksomheden har svaret
Great card to be linked with also great credit limits that can be lowered if u wish. Actual customer service is very good staff are understanding and very helpful would highly recommend.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience.
Kontaktoplysninger
7 Handyside, N1C 4DA, London, Storbritannien
- 020 7160 8800
- newday.co.uk
4,2
God
11 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very easy to use and has helped me…
Very easy to use and has helped me massively definitely recommend
23. april 2026
Besvarelse fra NewDay
Hi Kenneth, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Hi interest 3.39% monthly
Hi interest 3.39% monthly. Higher than most. Good for building credit score providing you pay off or make regular payments.
23. april 2026
Besvarelse fra NewDay
Hi Julian, I would like to thank you for your feedback, as we are always working to improve our services. best, Elan
Very happy with the help and quick to…
Very happy with the help and quick to resolve any issues thanks
20. april 2026
Uopfordret anmeldelse
Besvarelse fra NewDay
Hi Gary, we do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Besvarelse fra NewDay
Hi Mohamed, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Besvarelse fra NewDay
Hi Peter,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Regards, Julie.
You are not protected when you get…
You are not protected when you get scammed and they purposely fail to fight a chargeback. What they do is they send it off, but if the merchant replies, they see it as a loss, and they say they lost the chargeback without even contacting you for more evidence to rebut. So for purchases YOU ARE NOT PROTECTED, AND SECTION 75 MAKES IT HARD TO CLAIM; they also side with the merchants.
The best card protection when it comes to section 75 or chargebacks with similar problems, in my experience, is
Lloyd’s Bank
TSB
nationwide
NatWest
JA JA FINANCE
Credit cards and debit cards ABOVE—they will fight for you, but NewDay / FLUID will just scam you. If you look at their repartition online, these are not the good guys; they will scam you. MAKE UP THEIR OWN RULES AND SAY GO OMBUDSMEN, WHICH IS SOMETIMES JUST A WASTE OF TIME.
How I resolved it.
Don't try this at home. due to me not having assets or anything of value. And I don’t care about credit ratings; due to them scamming me, I just stop paying them. CCJs, court, or bailiffs mean nothing to me.
THEY ALLOWED TO CHASE PAYMENTS FOR 6 YEARS, BUT THEY WILL GET NOTHING; THEY JUST WASTED THEIR MONEY. THEN THEY WILL EITHER SELL IT ON
1. april 2026
Uopfordret anmeldelse
Besvarelse fra NewDay
Hello Sara,
I’m very sorry to read that you’ve not had the experience you expected with us, I appreciate the time you’ve taken to write the above. With regards to what you have mentioned, I would like to pass your concerns on to our Specialist Team to review. I've sent you a private message and if possible, please may you provide:
- A reference number (your account number or postcode)
- Your email address
- Your phone number
- Your full name
We hope to hear from you soon so that we can investigate these concerns in more depth. As this is a public platform, we’re unable to discuss account details over here, which I trust you appreciate.
Take care,
Claire
Excellent service
16. april 2026
Besvarelse fra NewDay
Hi Jane, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
They extend it when it is needed
They extend it when it is needed . And a couple of years ago when I was in financial trouble they helped me and where patient.
16. april 2026
Besvarelse fra NewDay
Hi Lorraine, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Completely happy
Completely happy, promises have been met for example being rewarded with offers and interest reduction for running my account well.
16. april 2026
Besvarelse fra NewDay
Hi Louise, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Great service
16. april 2026
Besvarelse fra NewDay
Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
I have been using aqua card for a…
I have been using aqua card for a number of years now The mobile app is very good All the card activity is very clear
Regularly sending notifications
They even increased my balance
16. april 2026
Besvarelse fra NewDay
Hi Antonios, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 best, Elan
I’ve only had one issue using the card
I’ve only had one issue using the card. It was resolved quickly and efficiently.
16. april 2026
Besvarelse fra NewDay
Hi SB, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan
47%Apr is all I need to say
16. april 2026
Besvarelse fra NewDay
Hi Steve, I would like to thank you for your feedback, as we are always working to improve our services. best, Elan
a very good card
16. april 2026
Besvarelse fra NewDay
Hi Paul, thank you for your 5-star review! best, Elan
It is a very reliable card never had… ans helpful
It is a very reliable card never had any issues with it
Customer service were very pl
16. april 2026
Besvarelse fra NewDay
Hi Mary, thank you for taking the time to leave us a kind review, we appreciate it! 😊 Thanks, Michelle.
Aqua is a great card provider
Aqua is a great card provider and helpful for customers their card I have is brilliant abroad as its conversion rate is always good and they don’t charge me for purchases
16. april 2026
Besvarelse fra NewDay
Hi Chris, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Superb app
What you see is what you get.
The app is super easy to navigate, would be without my account.
16. april 2026
Besvarelse fra NewDay
Hi Naomi, we're happy to read that you are enjoying our app! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Besvarelse fra NewDay
Hi Sean, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. The interest rate on your card is given after full credit checks are performed, and it set to what we feel is appropriate at the time.
We do check accounts on a regular basis and if we feel a lower interest rate would be acceptable, we will let you know right away at the time. Unfortunately, we’re unable to decrease this by request and I apologise for any inconvenience. If you have any questions or concerns, please don’t hesitate to get in touch with our Customer Service team. Thanks, Michelle.
Upgraded to Gold Card (offering…
Upgraded to Gold Card (offering cashback), great App too & excellent for building your credit journey. Would recommend highly.
16. april 2026
Besvarelse fra NewDay
Hi, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Card design needs updating
I get some good balance transfer offers and my account is easy to service. I think it's about time the card design was updated and also the removal of embossed digits. Marbles is the only card I have like this now. I can't understand why my card has such a short expiry date. The APR is on the high side considering my credit score is excellent, but then I primarily use the card for balance transfers.
16. april 2026
Besvarelse fra NewDay
Hi Pete, thank you for taking the time to leave us a review. I would like to thank you for your feedback as we are always working to improve and develop our services, and customer experience is at the heart of this. Thanks, Michelle.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.