Highly recommended!I have been using this credit card for years and I am extremely satisfied. I pay my balance regularly, and they increase my credit limit over time. There are no hidden fees or unexp... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love my Aqua Credit Card. It's pain free to apply and the customer service is faultless. I particularly like the fact that they don't just keep upping your credit limit, which can be tempting for so... Se mere
Virksomheden har svaret
They’ve taken over the Argos store card which used to work flawlessly. These guys are terrible! Changed payment terms to 25 days meaning that all the direct debits which people set up will now... Se mere
Virksomheden har svaret
Great card to be linked with also great credit limits that can be lowered if u wish. Actual customer service is very good staff are understanding and very helpful would highly recommend.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience.
Kontaktoplysninger
7 Handyside, N1C 4DA, London, Storbritannien
- 020 7160 8800
- newday.co.uk
4,2
God
11 t anmeldelser
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Argos Pay - awful new service from Argps
Despite repeated attempts to register on new Argos Pay, transferring from the excellent Argos Card app, have still not received an ORN. Requested multiple times now but no email received. Phone lines at capacity so no chance of resolving. Disaster of a launch.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra NewDay
Hi Chris,
We’re sorry you’re experiencing issues receiving your ORN. Due to the high volume of online registrations, we have phased sending ORNs to customers between 27th and 28th April. We are aware that some customers have experienced a delay, but rest assured your ORN is on its way. Thank you for your patience.
Best,
Stephanie.
Total shambles
When argos closes for good ( the way they are going probably this time next year )The frank spencer inspired idea to scrap the popular and smooth running argos card system will quite likely be up there among the worst and stupidest ideas in history if not at the very top of the list. Theres always one clown sat in an office somewhere that thinks he /she knows what they are doing isnt there?.Received the letter with the orn code its useless - details not recognised - tried resetting it on the app - it says email sent - (it hasnt ) . Im not even going to attempt to ring them up i dont have 2 days to spare. Really glad i paid off my bill in full several months ago because i had a feeling something like this might happen.I have been an argos customer for nearly twenty years but will take my custom elsewhere now, Adios!
29. april 2026
Uopfordret anmeldelse
Besvarelse fra NewDay
Hi Adam,
We’re sorry you’re having issues accessing the app. We’re currently experiencing very high demand following launch, which may impact registration for some users. Please ensure your details match your letter/email exactly and try again. If you still need help, please get in touch. We appreciate your patience.
Best,
Stephanie.
Excellent service with a good…
Excellent service with a good communication network for customer feedback.
26. april 2026
Uopfordret anmeldelse
Besvarelse fra NewDay
Hi,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Best,
Stephanie.
Excellent service from New Day/Marbles
Excellent service from New Day/Marbles. Great customer service. They were a great help when I had a dispute with an item purchased that was totally unacceptable, New Day were brilliant and I received the help within 48 hours. I have had this card for a number of years, never had any issues with them. Highly recommend.
26. april 2026
Uopfordret anmeldelse
Besvarelse fra NewDay
Hi Karen,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
We hope you continue to enjoy our services.
Regards, Julie.
Argos Pay - so far not good
Had my Argos Card for around 15 years. Not the best app but functional and was able to pay when needed. Day one of New Day taking over and I'm unable to register. It says I should have had an online registration number by email, and if not, to click to resend. Did this twice, still no ORN to enable me to register, to enable me to pay - unless I take time out of my day to call them. I recall having a Dorothy Perkins card for more than a decade, and writing to New Day to close the account after they took over, because the customer service turned out to be dire. Looks like my Argos card will be going the same way.
EDIT - Thank you for the reply. My two online registration number emails came through, after around 20 hours, so clearly a massive delay (as these things are usually automated / instant?). So I've been able to register. Can't say I'm a fan of the app now that I'm in it, it doesn't appear very user friendly and is very basic, but I'll wait and see how it goes.
27. april 2026
Uopfordret anmeldelse
Besvarelse fra NewDay
Hi Deborah,
We’re sorry you’re having issues accessing the app. We’re currently experiencing very high demand following launch, which may impact registration for some users. Please ensure your details match your letter/email exactly and try again. If you still need help, please get in touch. We appreciate your patience.
Regards, Julie.
Day one of Newday taking over Argos pay…
Day one of Newday taking over Argos pay ,I have been trying to contact them re setting up an argos pay app its a nightmare . My details are coming up as not recognised, yet when I got through by an automated call with the same details my payment went through. Soon after I get an email from newday on my email that they didnt previously recognise saying I was in arrears . This is only day one !!! Nightmare
27. april 2026
Uopfordret anmeldelse
Besvarelse fra NewDay
Hi Wendy,
We’re sorry you’re having issues accessing the app. We’re currently experiencing very high demand following launch, which may impact registration for some users. Please ensure your details match your letter/email exactly and try again. If you still need help, please get in touch. We appreciate your patience.
Regards, Julie.
They charge you when you get fraudulent transactions
Previously disputed a fraudulent transaction on my credit card for Amazon. I confirmed with Amazon it was not a charge on my account and the account that made this transaction in question had been closed.
I then raised with New Day and they refunded amount. 2 months later they have recharged me for the fraudulent amount.
Completely useless.
26. april 2026
Uopfordret anmeldelse
Besvarelse fra NewDay
Hi there, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0333 220 2532 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. best, Elan
I took the card to build my credit…
I took the card to build my credit score and the tools Aqua provides really helps to achieve this. I love the opportunity to set up instalment plans for bigger purchases or when you need to manage your finances for a few months. The application was simple and straightforward, you also get regular reminders of your payment date which is very useful.
23. april 2026
Besvarelse fra NewDay
Hi Gill,
Thank you so much for your lovely review and the 5-star rating! We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours 😊
Regards, Julie.
They gave me a chance to improve my…
They gave me a chance to improve my credit great company
23. april 2026
Besvarelse fra NewDay
Hello Elaine, thank you so much for the lovely review! We're glad to learn that we were able to help you build your credit score. Keep up the good work 😊. Kind regards, Audrey
Try to buy a phone through my lebara…
Try to buy a phone through my lebara account you have the option to pay in installments they took £25 to do a credit check has been two weeks now not heard anything nor have I received my £25 back day light robbery
17. april 2026
Uopfordret anmeldelse
Besvarelse fra NewDay
Hi Charles, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. Please can you reach out to our Customer Service team on 0333 220 2532 at your next convenience. The team will have full access to your account and we will look into this for you.
Kind regards,
Josh
In my opinion
In my opinion, this company really supports its customers well and is always there for them. That’s exactly why it’s doing so well and being successful
23. april 2026
Besvarelse fra NewDay
Hi Hamed, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Best credit card I've ever had
Best credit card I've ever had, very helpful and professional would recommend 👌 💯
23. april 2026
Besvarelse fra NewDay
Hi Malachy, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Helpful service at cost
I have found Aqua very helpful in guiding me towards better credit management. The rating calculator helps me clarify how small changes can make great changes for my personal credit rating.
What I do find disheartening is the high % rate of interest charged each month which detracts from all financial efforts
23. april 2026
Besvarelse fra NewDay
Hi Linda, Thank you so much for your lovely review and the 5-star rating! We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours 😊
We do check accounts on a regular basis and if we feel a lower interest rate would be acceptable, we will let you know right away at the time. Unfortunately, we’re unable to decrease this by request and I apologise for any inconvenience. If you have any questions or concerns, please don’t hesitate to get in touch with our Customer Service team. Best, Elan
Besvarelse fra NewDay
Hi Mitchell, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan
Great service
Very helpful at the time and helped me out of a slight situation. Always good to know I can fall back on them in the future
23. april 2026
Besvarelse fra NewDay
Hi Richard, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
The customer service is good and I am…
The customer service is good and I am sure I am going to recommend my friends
Keep it up for recognising your faithful customer
23. april 2026
Besvarelse fra NewDay
Hi Flavia, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 best, Elan
Services are great but interest charges…
Services are great but interest charges are huge and offers are very limited.
23. april 2026
Besvarelse fra NewDay
Hi Abdul, I would like to thank you for your feedback, as we are always working to improve our services. best, Elan
Easy to get information and application
23. april 2026
Besvarelse fra NewDay
Hi Andrew, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 best, Elan
Very easy to use and has helped me…
Very easy to use and has helped me massively definitely recommend
23. april 2026
Besvarelse fra NewDay
Hi Kenneth, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Hi interest 3.39% monthly
Hi interest 3.39% monthly. Higher than most. Good for building credit score providing you pay off or make regular payments.
23. april 2026
Besvarelse fra NewDay
Hi Julian, I would like to thank you for your feedback, as we are always working to improve our services. best, Elan
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.