Great team, and the new test kitchen items were truly awesome - The best thing I tried was the everything bagel scroll, which was lovely, cheesy, and savory. Lola's is always the stop for birthday... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The cake looked beautiful, but unfortunately, we didn’t enjoy it as much as we had hoped. We felt it lacked moisture and was a little dry, which was disappointing as it wasn’t up to the usual high sta... Se mere
Virksomheden har svaret
Excellent (chunky!) chocolate chip cookie Nice people at the counter Lovely experience I will choose Lola ´ s from now
I was in Westfield by chance when I head to Lola’s and had cinnamon bun and though I’m fussy when it comes to treat. It was surprisingly the best cinnamon bun I ever had. Will definitely have again
Virksomhedsoplysninger
Om Lola's - Lola's Westfield Stratford
Skrevet af virksomheden
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrevet af virksomheden
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Kontaktoplysninger
Ground Floor, Statford Westfield, E20 1EJ, London, Storbritannien
- +447852 646 119
4,7
Fremragende
721 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I placed my order online and was quite…
I placed my order online and was quite undecided about which size of cake I should d have . The person who took my order was professional , tolerant and kind .
On collection at Westfield Stratford, the young lady was helpful and friendly . We had a chat about which is the best cake-CHOCOLATE FUDGE of course !
The whole process was easy .
Top marks to all the staff.
5. september 2025
Fantastic cakes & brilliant customer service!
The Lola’s Cupcake Stratford Westfield branch is very good. The customer service there is fantastic; they are very welcoming, professional & helpful in assisting customers choosing items as well as informing them about the various deals & points you can get from purchases.
There’s a variety of cake flavours which are so beautifully designed, elegant & delicious.
I especially love the vanilla sponge mini cupcakes with buttercream & fruity toppings as well as a red velvet when I really feel like indulging. They package the decadent items very well too.
Full marks from me & I would definitely be returning again soon.
12. september 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Unfortunately got the wrong cupcake…
Unfortunately got the wrong cupcake given to me and only realised when I got home. Quite disappointing and the cupcakes are quite pricey too. The staff on this day were not paying much attention and I had to ask to be served and that's probably why they got my order wrong.
1. september 2025
Besvarelse fra Lola's - Lola's Westfield Stratford
Hello,
Thank you for taking the time to give us your feedback.
I am sorry that you have been disappointed on this occasion.
We would like to understand more about this and log your complaint in more detail for review.
I will be in touch with you via email shortly to discuss further.
Kind regards,
Absolutely AMAZING cake for my…
Absolutely AMAZING cake for my daughter’s birthday party. It looked exactly as in the pictures. Tasted wonderful and light and went down a treat with the kids and adults. Beautifully presented and delivery to store on time- easy collection. 10/10.
10. august 2025
Celebration cake
Very easy to order online via their website on. Was notified on phone when ready for collection. Friendly service on collection.
Cake was well packaged, fresh, and delicious. Would definitely recommend!
1. august 2025
Delicious cakes. Very good service
Very easy to order. Plenty of cakes to choose from with different sizes. My cake was ready the following day and collected with no delays. Very good service and delicious cakes. I will be ordering again very soon
6. august 2025
Beautiful cake and super tasty!
Cake just like the pictures. Sponge very soft and delicious. Everyone loved it!
5. august 2025
Brilliant
Easy to oder. Efficient service. Good packaging enabling safe carrying. Reasonably priced. Delicious product.
18. juli 2025
Ordered from overseas for local…
Ordered from overseas for local collection- super helpful staff facilitated the process
22. juli 2025
Squashed not put in box properly
While the cupcakes themselves are
Delicious they were not put in the box properly they were just balanced meaning they were sideways and squashed by the time we got there which was embarrassing as they were a gift. Both cupcakes were the same
9. juli 2025
Besvarelse fra Lola's - Lola's Westfield Stratford
Hello,
Thank you for sharing your feedback.
We’re glad to hear you enjoyed the cupcakes, but we’re sorry they weren’t presented as they should have been when you received them.
Our bakes are delicate and need to be packed and handled with care, so we’ll be reviewing this with our team to ensure it doesn’t happen again.
If you’d like to discuss your experience further, please feel free to contact us at hello@lolascupcakes.com
Kind regards,
Chrissy
Delicious birthday cake
The staff were friendly knowledgeable and attentive.
I had an 8 inch birthday cake which was fresh and delicious
2. juli 2025
Amazing and delicious to the last bite
6. juli 2025
Always a good choice
I've been ordering cakes and cupcakes from Lola's for a good while now, the quality of the products never dissapointed. For the latest order I used the delivery service which was on point and it arrived well within the delivery window.
8. juli 2025
Cake was great as always!
Cake was great as always!
It's also always a joy to pick up in Stratford, even though the stall is always busy, they're always kind, calm, and show you the cake!
5. juli 2025
Delicious
Really lovely service easy to sort purchase to collect delicious cake really helpful staff at Westfields Stratford
1. juli 2025
It was great...Cake was kept in a cool…
It was great...Cake was kept in a cool fridge and was ready for me to pick up
19. juni 2025
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