Cannot thank Naomi from West Park Quarter highly enough helping us along our process as first-time buyers. She has eased what wouldve been a stressful experience for us not knowing much on getting on... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The rep was amazing. She was very informed and knowledgeable and also very welcoming and sociable. She made us feel like we have known her for years and she really tried to understand our requirements... Se mere
Virksomheden har svaret
We’ve recently bought our first home with Linden Homes and we’ve had such a positive experience so far! Being first-time buyers, we obviously had loads of questions and weren’t really sure what... Se mere
Virksomheden har svaret
We have had a very positive experience with Linden Homes so far. The staff have been friendly, helpful, and supportive throughout the process. They have answered our questions and guided us through th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Find your forever home with one of our modern and efficient new homes for sale. With a range of new housing developments in great locations throughout the UK, you’re sure to find your ideal property with Linden Homes. Customer service contact details: https://www.lindenhomes.co.uk/contact-us/customer-services
Kontaktoplysninger
Storbritannien
- lindenhomes.co.uk
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Linden Homes
Hi Muideen,
We are so happy to hear that our representative provided you with excellent service. We appreciate your kind words.
Kind Regards,
Marcus
Linden Homes
1st time buying
Ash &Tara kept me informed every step of the way.Nothing was too much trouble !! Excellent customer service
28. september 2026
Besvarelse fra Linden Homes
Hi Stephen,
We are so pleased to hear that our team kept you informed and provided such excellent customer service throughout your experience. We truly appreciate your positive feedback!
Kind Regards,
Marcus
Linden Homes
Stuart was exceptional and explained e…
Stuart was exceptional and explained e everything in detail nothing was too much trouble 'great guy' 👍
27. september 2026
Besvarelse fra Linden Homes
Hi Ann,
We're so happy to hear about your positive experience! We truly appreciate your kind words about our team member's helpfulness and detailed explanations.
Kind Regards,
Marcus
Linden Homes
Top notch development, homes, location and customer. Care👌🏼
The Sales representative has the knowhow and expertise and experience to offer excellent customer care in help my family in this time of home search.
He was patient and he was proactive. We are now looking forward to progress with our purchase of a Linden Home.
We recommend Linden Home 100%
27. september 2026
Besvarelse fra Linden Homes
Hi Sabrina ,
We're absolutely delighted to hear about your positive experience with our sales representative. It's wonderful to know their expertise and proactive approach made your home search so much easier. We're thrilled you're looking forward to progressing with your purchase!
Kind Regards,
Marcus
Linden Homes
Really informative and time spent…
Really informative and time spent explaining everything to us
26. september 2026
Besvarelse fra Linden Homes
Hi Rose ,
We're glad to hear we could provide such an informative experience for you. Thank you for your kind words!
Kind Regards,
Marcus
Linden Homes
Pippa was exceptionally helpful
Pippa was exceptionally helpful, caring , patient and dedicated throughout the process of our reservation. I will always give my recommendations to her and her team.
25. september 2026
Besvarelse fra Linden Homes
Hi Augustine,
We are so pleased to hear about your positive experience with our team member. It's wonderful to know that their helpfulness, caring nature, patience, and dedication made such a difference throughout your reservation process. We truly appreciate your recommendations.
Kind Regards,
Marcus
Linden Homes
A brilliant experience
We had a brilliant experience with the Linden Homes Sales Consultant Rachael Stubbings. She took the time to show us the new house we were interested in and provided us with lots of insight and good advice. Rachael also sent us all the relevant information that was required to take us to the next stage the next day as promised; and was able to answers any questions I had very quickly.
20. september 2026
Besvarelse fra Linden Homes
Hi Mrs N J Greenwood,
We are so pleased to hear about your excellent experience with our sales consultant. It's wonderful to know that you received insightful advice and prompt assistance with your new home inquiry. We appreciate you sharing your positive feedback and look forward to assisting you further.
Kind Regards,
Marcus
Linden Homes
Clare at Pleasley View was brilliant. The new homes look really good.
Clare was brilliant when we popped into Pleasley View yesterday.
She coped well with my daughter's 3 year old son, and 9 month old daughter who were creating interruptions during our discussions.
She had an excellent level of knowledge, both during our initial discussion then whilst looking round the show house.
She went into the various schemes available to assist any purchase.
So would my daughter buy a home from Linden. Yes if all falls into place. Well she’s booked a second appt with Clare and intends to travel further a field to look at the showroom for another build as Pleasley didn’t have that design as a showroom.
Thank you Clare, you are a credit to Linden Homes.
Mark, Becky Ethen & Emelia
21. september 2026
Besvarelse fra Linden Homes
Hi Mark ,
We are so pleased to hear about your positive experience with us. It's wonderful to know that our team member was able to assist you effectively, even with the delightful interruptions from your grandchildren. We pride ourselves on the knowledge and helpfulness of our staff, and it's fantastic that this was evident during your visit and tour of the show home. We appreciate you highlighting the efforts made to discuss the various purchase schemes. We are glad your daughter is considering our homes and has a follow-up appointment. Thank you for your kind words; we truly value your feedback.
Kind Regards,
Marcus
Linden Homes
Ben is a knowledgeable and pleasant guy…
Ben is a knowledgeable and pleasant guy at the Kirby Cross site. He is efficient and knows all there is to know about the houses and the site. First class.
21. september 2026
Besvarelse fra Linden Homes
Hi Stephen G,
We are delighted to hear such positive feedback about your experience at the Kirby Cross site. It's wonderful to know that our team member provided you with such knowledgeable and efficient service.
Kind Regards,
Marcus
Linden Homes
Rhodri Has been fantastic polite and…
Rhodri Has been fantastic polite and friendly, he’s been really helpfully in answering all our questions we had about the plot and development which has given us the confidence to hopefully move forward with a sale.
19. september 2026
Uopfordret anmeldelse
Besvarelse fra Linden Homes
Hi Nicholas,
We are thrilled to hear about your positive experience and that our team member was so helpful and friendly. It's wonderful to know that their assistance with your questions has given you the confidence to move forward. Thank you for your kind feedback.
Kind Regards,
Marcus
Linden Homes
Rhodri was so helpful polite and curtious
Rhodri was so helpful and informative i had spoken to him several times and always found him to be very polite and courteous then when my daughter and i went to visit the site he was equally so he took us around the showhome showed us on the site plan and explained to us the difference in that and the other style home for sale and gave us the paperwork with both styles on to take home and consider .
15. september 2026
Uopfordret anmeldelse
Besvarelse fra Linden Homes
Hi Mrs Margaret Hughes,
We are so pleased to hear that our team member provided such helpful and informative service during your visits. It's wonderful that they were polite, courteous, and took the time to explain the different home styles. Thank you for your kind words!
Kind Regards,
Marcus
Linden Homes
Initial thoughts
We have just started our journey with Liden Homes and I hope it continues in the positive way that it has started. We registered our interest and within hours we got a
Call from Rhodri and he has been ever so helpful and informative since. We went for a visit and he showed us around the
Show home and site, answered all our questions and provided lots of helpful information and documentation.
13. september 2026
Uopfordret anmeldelse
Besvarelse fra Linden Homes
Hi Alexandra,
We're so pleased to hear that your journey with Linden Homes has got off to such a positive start. It's wonderful to know that Rhodri has been so helpful and informative, taking the time to answer your questions and guide you through the development. We'll be sure to pass on your kind feedback, and we look forward to supporting you throughout the rest of your home-buying journey.
Kind Regards,
Marcus
Linden Homes
We had a great experience with Andrea…
We had a great experience with Andrea at the Priors Hall development for Linden Homes.
Andrea was friendly, welcoming and very knowledgeable about the development and the properties we viewed. She took the time to answer all of our questions clearly and never made us feel rushed or pressured.
What stood out most was how helpful and professional she was throughout the visit. She gave us the information we needed, explained the different options properly and made the whole viewing experience feel relaxed and straightforward.
Buying a home is a big decision, so having someone who is approachable, patient and genuinely helpful makes a real difference.
Thank you Andrea for making our visit such a positive experience. We would highly recommend speaking with her if you are considering a Linden home at the development.
12. september 2026
Besvarelse fra Linden Homes
Hi Derek,
Thank you for taking the time to share your experience. We’re delighted to hear that Andrea made such a positive impression during your visit to Priors Hall.
Providing knowledgeable, friendly and supportive guidance is something we pride ourselves on, and it’s wonderful to know Andrea helped make the process feel relaxed and straightforward. We’ll be sure to pass on your kind feedback.
Thank you for recommending Linden Homes, and we wish you all the best with your home-buying journey.
Kind Regards,
Marcus
Linden Homes
Hannah in the office was absolutely…
Hannah in the office was absolutely wonderful. From initial phone call enquiry, telling me what to bring buying evidence to the office. Her tour showing me round the estate and house interiors, was very helpful. Going through the available options and updates was simple. As was making the reservation. Cant wait to move in.
11. september 2026
Besvarelse fra Linden Homes
Hi John,
Thank you for your lovely review. We’re delighted to hear that Hannah provided such helpful support throughout your journey, from your initial enquiry through to reserving your new home. We’ll be sure to pass on your kind feedback to her. Congratulations on your reservation, and we look forward to welcoming you to your new Linden home soon.
Kind Regards,
Marcus
Linden Homes
The office staff are helpful
The office staff are helpful, professional and courteous. This has made the process quicker and easier.
4. september 2026
Besvarelse fra Linden Homes
Hi Babatunde,
We are delighted to hear that our office staff's helpfulness, professionalism, and courtesy made your process quicker and easier. Thank you for sharing your positive feedback!
Kind Regards,
Marcus
Linden Homes
Their service is superb
Their service is superb, I used the Smooth Move option and I got excellent support from their team to help find a suitable offer on my existing home. They show you the options available so you can make the best decision.
4. september 2026
Besvarelse fra Linden Homes
Hi Elizabeth,
We are delighted to hear about your excellent experience with our Smooth Move scheme. It's wonderful to know that our team provided superb support in helping you find a suitable offer and presented clear options for your decision-making. We wish you all the best on your home-buying journey.
Kind Regards,
Marcus
Linden Homes
Had a great experience with the sales…
Had a great experience with the sales rep, Hyacinth. Patiently discussed with us and showed us all the options we can have. She gave us professional suggestions based on our situation. Looking forward to the next step.
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Linden Homes
Hi YH Wong,
We're delighted to hear about your positive experience with our sales representative. It's wonderful that you found the discussion helpful and received professional suggestions tailored to your needs. We appreciate your kind words and look forward to assisting you further.
Kind Regards,
Marcus
Linden Homes
Great Customer Experience
From the moment Sarah showed us around the property, she made the entire experience feel genuinely personal, supportive and positive. She has continued to follow up thoughtfully since our last visit, showing a real interest in our progress rather than simply treating us as another enquiry.
Sarah listened carefully and compassionately to our requirements and personal circumstances, taking the time to understand what we needed from a new home. She then talked us through practical options that could genuinely help us move closer to making that dream a reality.
Her warmth, professionalism and exceptional customer service have made a significant difference to our experience. Buying a new home can feel daunting, but Sarah has made us feel listened to, valued and confident about the possibilities ahead.
We would highly recommend Linden Homes, particularly because of the outstanding care and service Sarah has provided. She is a real credit to the company.
5. september 2026
Besvarelse fra Linden Homes
Hi Venkat,
We are so pleased to read your wonderful feedback and truly appreciate you taking the time to share your experience with us. It is incredibly rewarding to know that our team member made such a positive and personal impact on your journey to finding a new home. We are delighted that their professionalism, warmth, and exceptional care made you feel listened to, valued, and confident. We understand that buying a new home can be a significant undertaking, and we are committed to providing supportive and personalized service every step of the way. Your kind words reinforce our dedication to making this process as smooth and positive as possible for all our customers. Thank you for your high recommendation.
Kind Regards,
Marcus
Linden Homes
The sales team were very helpful and…
The sales team were very helpful and responsive
1. september 2026
Besvarelse fra Linden Homes
Hi Pauline,
We are so pleased to hear that our sales team provided you with such helpful and responsive service. Your positive feedback is truly appreciated.
Kind Regards,
Marcus
Linden Homes
We are mid-way through purchasing a…
We are mid-way through purchasing a home with Lindens.
We have requested to talk about our concerns to the Sales and Marketing Director, Hannah - who has refused to speak to us in person or over the phone.
Lindens will not take your concerns seriously about 1) Misplacing data (or losing it) 2) discussing incentives (in person, or re-visiting them) 3) When you have been told you cannot meet the sales manager but told to progress with the reservation. The director then proceeded to say this was unfactual and we did have access to a manager?
Unfortunately we do not feel like Linden's have any priority for customer concerns and this will now be escalated by ourselves. Only quite patronizing emails to their customers skimming over their complaints.
The higher staff members quite clearly sit behind the sales team (@ Parkgate Denise and Lesley) who are wonderful, despite the circumstances of our experience.
A horrendous experience for two First time buyers. It is an awful feeling to not be able to speak to a senior figure when you have concerns about arguably the biggest purchase of your life.
*I would be more than happy to share their correspondence (only by emails!) to anybody who may be also concerned, or is thinking about purchasing a property and may be hesitant!*
31. august 2026
Uopfordret anmeldelse
Besvarelse fra Linden Homes
Hi Bradley,
Thank you for taking the time to share your feedback.
We appreciate that purchasing your first home is one of the most significant commitments you will make, and it is disappointing to read that aspects of your experience have left you feeling frustrated and unsupported.
We understand your concerns relate not only to elements of the purchasing process itself, but also to the way those concerns have been handled and communicated. We recognise how important it is for customers to feel listened to and confident that their queries are being fully considered throughout their homebuying journey.
We note that you remain in contact with the regional team regarding the matters you have raised, and we trust this dialogue will provide the appropriate opportunity to continue those discussions and address any outstanding concerns.
Whilst we appreciate your wider comments, it is pleasing to see your recognition of Denise and Lesley at Parkgate, and we will ensure your feedback is shared with them.
Thank you again for sharing your experience. Feedback of this nature is important as it helps us continually review and improve the service we provide to our customers.
Kind Regards,
Marcus
Linden Homes
Dette er Trustpilot
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