Knog Anmeldelser 

KNOG stands by its warranty. Love the Blinder900 lumen front light, but after a while it simply refused to accept charge. Left it at the retail store and liaised with KNOG online. Sent out a new unit in the post promptly and followed up every message promptly. KNOG is small but has a customer service culture that is rare nowadays. Big fan of their products, and their service. Luke

Purchasing the Blinder Mini Bike Twinpack has made my commute to and from work that much safer, simple to connect to the bike and provides sufficient light, ideal for short time use. After my bike light was lost (either stolen or it fell off during a ride), I reached out to the company. I was really impressed by how responsive and helpful the team (Bridg) was. No hassle, no second guessing—just quick, friendly service. They promptly sent me a replacement, and it arrived in no time. It's refreshing to deal with a company that stands by its products and takes care of its customers. Highly recommend Knog!

Great light developed a fault. Reached out to online help and a new light in the post.

I had trouble connecting but the customer support responded everyday with tips and videos. Today I am connected and ready to use. Thanks all!!!

I have just received a replacement lighthead for an older model cycle light. I am so impressed with the incredible helpfulness of Bridg, the service rep, in guiding the diagnosis and offering a replacement in spite of being outside the warranty period, which was delivered so promptly. It's great to see a company who stands behind its products.

Outstanding customer service. I had a minor issue with a Knog Blinder and the communication from the team was very timely and very helpful. The experience and end result for me were both spot on (which was very refreshing).

Great experience and outcome

I purchased a knog blinder and unfortunately had an issue with the battery. The customer team reviewed and explained the issue to me, and shipped a replacement unit to me.
The exchanges were extremely clear and professional, not to forget very reactive.
Thanks for the support and continue with your great products.

Very receptive on a post order query and a quick resolution.

Purchased a light from Knog. Had a minor issue with one of the lights. The help I have recieved from Knog has been great. I hate the thought of just wastefully mailing something back and took the opportunity to see what the problem really was through intelligent, helpful communication for the light I received. Apart from this minor issue the product and service has been great.

An outstanding service. I had a prior problem with my Scout on my ride around the world, and they replaced it, no questions. Then I had a battery issue on the same trip, and they again, no questions, simply replaced it and I was back on my way. Just fantastic, especially Bridg. Thank you

Great products and great customer service.

I had a problem with a PWR battery that was within warranty but was out of production, out of stock, and therefore couldn't be replaced. So they offered me their newest, top of the line headlight as a replacement After checking out that light I decided it was missing some of the features of my previous light that I loved, so I figured it could be a good light for a helmet mount. So Bridg, my awesome customer service rep threw in the helmet mounting system for free. (I offered to buy before it was offered for free!)
This is a great company that stands behind the high quality products that they make! They work to solve every problem with amazing customer support. I will not hesitate buying from them again!

Excellent customer support, a quick response to my broken bell problem by sending out a new replacement. Wish all companies were this easy to deal with when an issue occurs.

My Knog Scout worked really well for more than a year, it felt much safer when I made a stop. When the battery started really quick they helped me really well to reset it. When that did not work, I requested a replacement Scout Under the 2 year warranty. They quickly promised to send One to my home address. Perfect service!

I'm very greatful for my experience with support and 100% satisfied of the product!

I lost connection to my scout bike alarm whilst it was armed.i could not switch the alarm off.i reached out to knog and was given clear and concise instructions how to reset it back to factory settings.now it is Working flawlessly again.Thank you James at knog support👍

Awesome customer service and support with quick response times!

Yes helpful and responsive service. Quick to respond and provided a replacement with minimal fuss and issue. I would recommend them.

I would leave zero stars for item arriving malfunctioning with condensation inside unit, definitely NOT 65 meter resistant (?) and the warranty department wasting my time claiming they can't send to Hawaii (original shipped here, it is a us state, USPS flat rate ships daily no problem.) inadequate false claims for water resistance and warranty. Incompetent company and poor quality. At least burning money would provide temporary light which this product never did.